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Banks' Consumer Complaints

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Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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150 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

7/8/15
FL 33617
1456084

Bank of America
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/9/15
FL 33617
1413494

Bank of America
In progress (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/5/15
FL 33617
1408685

Bank of America
In progress (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/3/15
FL 33617
1403312

Bank of America
In progress (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/1/15
FL 33617
1399442

Bank of America
In progress (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/29/15
FL 33617
1397011

Bank of America
In progress (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/29/15
FL 33617
1397012

Bank of America
In progress (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/29/15
FL 33617
1397542

Financial Corporation of America
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

5/27/15
FL 33617
1393006

Bank of America
In progress (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/21/15
FL 33617
1387660

TransUnion
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (Inadequate help over the phone)

5/17/15
FL 33617
1379401

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/15/15
FL 33617
1377163

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/7/15
FL 33617
1364431

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/26/15
FL 33617
1347690

Bank of America
In progress (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

3/26/15
FL 33617
1301919

Capital One
Closed with explanation (Timely)

Debt collection
Communication tactics (Frequent or repeated calls)

3/19/15
FL 33617
1290757

Capital One
Closed with non-monetary relief (Timely)

Credit card
Identity theft / Fraud / Embezzlement

3/10/15
FL 33617
1276992

Bank of America
In progress (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/14/15
FL 33617
1240846

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/2/15
FL 33617
1219801

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/30/15
FL 33617
1218669

Experian
Closed with non-monetary relief (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

1/22/15
FL 33617
1204741

Credit Protection Association, L.P.
Closed with non-monetary relief (Timely)

Debt collection
Communication tactics (Frequent or repeated calls)

1/21/15
FL 33617
1200959

Regions
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Deposits and withdrawals

1/10/15
FL 33617
1189146

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/10/15
FL 33617
1189290

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

1/7/15
FL 33617
1184936

Bank of America
Closed (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/6/15
FL 33617
1182235

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

1/6/15
FL 33617
1183124

Bank of America
Closed (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

12/3/14
FL 33617
1141742

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

12/2/14
FL 33617
1140434

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

11/18/14
FL 33617
1121938

Citibank
Closed with monetary relief (Timely)

Credit card
Rewards

11/12/14
FL 33617
1112518

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

11/9/14
FL 33617
1109065

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

11/5/14
FL 33617
1103291

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

11/3/14
FL 33617
1099017

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

10/29/14
FL 33617
1092589

Select Portfolio Servicing, Inc
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/28/14
FL 33617
1088082

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

10/24/14
FL 33617
1084940

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

10/21/14
FL 33617
1079200

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

10/10/14
FL 33617
1067415

Amscot Corporation
Closed with explanation (Timely, Disputed)

Other financial service (Money order)
Customer service/Customer relations

10/7/14
FL 33617
1060611

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

10/7/14
FL 33617
1062058

Capital One
Closed with explanation (Not Timely)

Credit card
Billing disputes

10/6/14
FL 33617
1058693

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

9/29/14
FL 33617
1048511

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

9/25/14
FL 33617
1045768

M&T Bank
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

9/25/14
FL 33617
1046413

GE Capital Retail
Closed with explanation (Not Timely)

Credit card
Transaction issue

9/25/14
FL 33617
1046436

Westlake Services, LLC
Closed with explanation (Not Timely)

Consumer loan (Vehicle lease)
Managing the loan or lease

9/12/14
FL 33617
1027631

Bank of America
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

9/4/14
FL 33617
1014269

JPMorgan Chase
Closed with explanation (Not Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

8/31/14
FL 33617
1009040

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/27/14
FL 33617
1002918

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/26/14
FL 33617
1000719

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/24/14
FL 33617
998611

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/23/14
FL 33617
998545

Encore Capital Group
Closed with explanation (Not Timely, Disputed)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

8/23/14
FL 33617
998546

Expert Global Solutions, Inc.
Closed with explanation (Not Timely)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

8/23/14
FL 33617
998547

CashCall, Inc.
Closed with explanation (Not Timely, Disputed)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

8/23/14
FL 33617
998549

MJ Altman Companies, Inc.
Closed with explanation (Not Timely)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

8/23/14
FL 33617
998550

USAA Savings
Closed with explanation (Not Timely, Disputed)

Credit card
Other

8/23/14
FL 33617
998552

Santander Consumer USA
Closed with explanation (Not Timely, Disputed)

Consumer loan (Vehicle loan)
Managing the loan or lease

8/18/14
FL 33617
988046

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/15/14
FL 33617
987238

Bank of America
Closed with explanation (Not Timely)

Credit card
Delinquent account

8/15/14
FL 33617
987240

Northland Group, Inc.
Closed with explanation (Not Timely, Disputed)

Debt collection (Credit card)
Disclosure verification of debt (Right to dispute notice not received)

8/11/14
FL 33617
977740

Fifth Third Bank
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

8/2/14
FL 33617
965773

Bank of America
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

7/30/14
FL 33617
961662

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

7/21/14
FL 33617
947448

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

7/17/14
FL 33617
941067

Bank of America
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

7/10/14
FL 33617
932139

TransUnion
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

7/10/14
FL 33617
932140

Experian
Closed with non-monetary relief (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

7/9/14
FL 33617
932138

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

6/26/14
FL 33617
911527

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/26/14
FL 33617
914006

Regions
Closed with explanation (Not Timely, Disputed)

Bank account or service (Checking account)
Deposits and withdrawals

6/18/14
FL 33617
900557

Citibank
Closed with monetary relief (Not Timely)

Credit card
Credit card protection / Debt protection

5/23/14
FL 33617
867088

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Fraud or scam

5/22/14
FL 33617
867087

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Money transfers (International money transfer)
Fraud or scam

5/21/14
FL 33617
861832

Select Portfolio Servicing, Inc
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Application, originator, mortgage broker

5/13/14
FL 33617
850520

Regions
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

5/4/14
FL 33617
837026

Whetstone Partners, LLC
Closed with non-monetary relief (Not Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

4/17/14
FL 33617
813260

World Recovery Service, LLC
Untimely response (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

4/13/14
FL 33617
806634

U.S. Bancorp
Closed with explanation (Timely)

Credit card
Billing disputes

4/9/14
FL 33617
801656

JPMorgan Chase
Closed with monetary relief (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

4/3/14
FL 33617
791239

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/25/14
FL 33617
777577

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

3/12/14
FL 33617
755986

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/12/14
FL 33617
755987

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/12/14
FL 33617
756137

Ocwen
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/24/14
FL 33617
727674

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/19/14
FL 33617
722426

Yale Mortgage Corporation
Closed with non-monetary relief (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

2/13/14
FL 33617
712898

Navient
Closed with explanation (Not Timely)

Debt collection
Improper contact or sharing of info (Contacted employer after asked not to)

2/4/14
FL 33617
710974

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/2/14
FL 33617
697923

Equifax
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

1/27/14
FL 33617
686007

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/2/14
FL 33617
653121

Amex
Closed with explanation (Timely)

Credit card
Transaction issue

12/27/13
FL 33617
646886

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

12/21/13
FL 33617
641421

RJM Acquisitions LLC
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

12/12/13
FL 33617
630999

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

12/5/13
FL 33617
622947

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

12/5/13
FL 33617
622948

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

11/21/13
FL 33617
606695

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

10/30/13
FL 33617
577316

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

10/27/13
FL 33617
572627

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

9/26/13
FL 33617
545070

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

9/23/13
FL 33617
538939

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

9/14/13
FL 33617
526577

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

9/7/13
FL 33617
518710

OneWest Bank
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

9/3/13
FL 33617
511737

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/24/13
FL 33617
503371

Citibank
Closed with monetary relief (Timely)

Credit card
Late fee

8/20/13
FL 33617
496591

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/8/13
FL 33617
482696

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/7/13
FL 33617
484470

U.S. Bancorp
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/1/13
FL 33617
463210

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

7/29/13
FL 33617
480206

I.C. System, Inc.
Closed with explanation (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

7/13/13
FL 33617
463208

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

7/8/13
FL 33617
450544

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

7/5/13
FL 33617
449814

Citibank
Closed with explanation (Timely)

Credit card
Other

7/5/13
FL 33617
449816

Capital One
Closed with explanation (Timely)

Credit card
Other

6/3/13
FL 33617
422074

Citibank
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/17/13
FL 33617
411129

GE Capital Retail
Closed with non-monetary relief (Timely)

Credit card
Collection practices

5/11/13
FL 33617
405001

PNC Bank
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

4/15/13
FL 33617
383101

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/25/13
FL 33617
331561

Discover
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Repaying your loan

2/19/13
FL 33617
321435

TD Bank
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

2/7/13
FL 33617
310101

Wells Fargo
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

2/6/13
FL 33617
305311

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

10/7/12
FL 33617
166307

SunTrust Bank
Closed with monetary relief (Timely)

Consumer loan (Personal line of credit)
Managing the line of credit

9/12/12
FL 33617
150932

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

9/6/12
FL 33617
147912

SunTrust Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/30/12
FL 33617
144444

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

8/20/12
FL 33617
138710

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

7/25/12
FL 33617
124049

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

7/16/12
FL 33617
117999

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Problems caused by my funds being low

6/28/12
FL 33617
110216

Wells Fargo
Closed with monetary relief (Timely, Disputed)

Bank account or service (Checking account)
Deposits and withdrawals

6/27/12
FL 33617
109030

JPMorgan Chase
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

6/22/12
FL 33617
106792

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

6/10/12
FL 33617
97551

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

6/8/12
FL 33617
97549

Bank of America
Closed with non-monetary relief (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

6/8/12
FL 33617
97550

Bank of America
Closed with non-monetary relief (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/7/12
FL 33617
97548

Bank of America
Closed with non-monetary relief (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/30/12
FL 33617
89196

SunTrust Bank
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

5/11/12
FL 33617
10946

Bank of America
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

5/9/12
FL 33617
74436

Ocwen
Closed without relief (Timely, Disputed)

Mortgage (Other mortgage)
Application, originator, mortgage broker

4/21/12
FL 33617
10944

Bank of America
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/17/12
FL 33617
59355

Wells Fargo
Closed without relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

4/5/12
FL 33617
10952

Bank of America
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/21/12
FL 33617
10950

Bank of America
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

3/21/12
FL 33617
37905

Citibank
Closed without relief (Timely)

Student loan (Non-federal student loan)
Repaying your loan

3/14/12
FL 33617
35471

BB&T Financial
Closed without relief (Timely)

Mortgage (Other mortgage)
Application, originator, mortgage broker

3/11/12
FL 33617
10948

Bank of America
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

1/26/12
FL 33617
17809

Capital One
Closed without relief (Timely)

Credit card
Identity theft / Fraud / Embezzlement

1/12/12
FL 33617
13046

Bank of America
Closed without relief (Timely)

Credit card
Other

1/6/12
FL 33617
10947

Bank of America
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

150 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

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Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

Franchise Brand Name
% Loan Failure Rate $ of SBA Loans
WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


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