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Banks' Consumer Complaints

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Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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178 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

10/25/15
FL 34953
1623904

Encore Capital Group
In progress (Not Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt is not mine)

6/12/15
FL 34953
1419081

Ocwen
In progress (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

6/10/15
FL 34953
1416123

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

6/5/15
FL 34953
1407442

Portfolio Recovery Associates, Inc.
Closed with explanation (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

5/27/15
FL 34953
1393678

Bank of America
In progress (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

5/22/15
FL 34953
1388412

Shellpoint Partners, LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/21/15
FL 34953
1386249

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

5/15/15
FL 34953
1378049

Bank of America
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Application, originator, mortgage broker

5/15/15
FL 34953
1378238

U.S. Bancorp
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

5/14/15
FL 34953
1374958

TransUnion
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (Investigation took too long)

5/14/15
FL 34953
1375284

Nations Recovery Center
Closed with non-monetary relief (Timely)

Debt collection (Credit card)
Disclosure verification of debt (Not given enough info to verify debt)

5/14/15
FL 34953
1375924

Bank of America
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

5/13/15
FL 34953
1375226

Bank of America
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

5/7/15
FL 34953
1364448

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

5/4/15
FL 34953
1358254

Experian
In progress (Timely)

Credit reporting
Credit reporting company's investigation (Investigation took too long)

5/4/15
FL 34953
1360336

Premium Asset Services, LLC
In progress (Timely)

Debt collection
Communication tactics (Called after sent written cease of comm)

4/30/15
FL 34953
1354452

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

4/28/15
FL 34953
1349933

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

4/28/15
FL 34953
1349934

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

4/27/15
FL 34953
1348962

Flagstar Bank
In progress (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

4/27/15
FL 34953
1349332

Experian
In progress (Timely)

Credit reporting
Incorrect information on credit report (Account status)

4/23/15
FL 34953
1344740

Nissan Motor Acceptance Corporation
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

4/23/15
FL 34953
1345601

U.S. Bancorp
Closed with non-monetary relief (Timely)

Bank account or service (Other bank product/service)
Making/receiving payments, sending money

4/16/15
FL 34953
1334373

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Public record)

4/13/15
FL 34953
1326633

Maury Cobb, Attorney at Law, LLC
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

4/10/15
FL 34953
1325483

Convergent Resources, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Attempted to collect wrong amount)

4/1/15
FL 34953
1310982

SquareTwo Financial Corporation
Closed with explanation (Timely, Disputed)

Debt collection
Communication tactics (Frequent or repeated calls)

3/27/15
FL 34953
1305526

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

3/24/15
FL 34953
1297552

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

3/23/15
FL 34953
1296431

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/16/15
FL 34953
1283772

PNC Bank
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/12/15
FL 34953
1281399

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/3/15
FL 34953
1265413

Wells Fargo
Closed with explanation (Timely)

Credit card
Credit determination

2/26/15
FL 34953
1259987

Pressler & Pressler, LLP
Closed with explanation (Timely, Disputed)

Debt collection
Improper contact or sharing of info (Contacted employer after asked not to)

2/24/15
FL 34953
1255088

Portfolio Recovery Associates, Inc.
Closed with explanation (Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

2/22/15
FL 34953
1253143

Servis One, Inc.
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

2/12/15
FL 34953
1237903

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Settlement process and costs

2/11/15
FL 34953
1236141

Carmel Financial Corporation, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Called after sent written cease of comm)

1/6/15
FL 34953
1182818

Resurgent Capital Services L.P.
Closed with explanation (Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt was paid)

1/6/15
FL 34953
1182820

Encore Capital Group
Closed with explanation (Timely, Disputed)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

12/25/14
FL 34953
1170928

United Collection Bureau
Untimely response (Not Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt is not mine)

12/13/14
FL 34953
1155845

Green Tree Servicing, LLC
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

12/10/14
FL 34953
1151059

PNC Bank
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

12/8/14
FL 34953
1148346

Navient
Closed with explanation (Timely)

Debt collection (Non-federal student loan)
Communication tactics (Frequent or repeated calls)

11/26/14
FL 34953
1132612

Bank of America
Closed with explanation (Timely, Disputed)

Bank account or service (Other bank product/service)
Account opening, closing, or management

11/18/14
FL 34953
1121432

Capital One
Closed with explanation (Timely)

Credit card
Identity theft / Fraud / Embezzlement

11/13/14
FL 34953
1116378

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

11/6/14
FL 34953
1104696

Caliber Home Loans, Inc
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

11/6/14
FL 34953
1106101

BB&T Financial
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

10/24/14
FL 34953
1084969

Equifax
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

10/9/14
FL 34953
1065235

JPMorgan Chase
Closed with monetary relief (Not Timely, Disputed)

Bank account or service (Checking account)
Deposits and withdrawals

10/6/14
FL 34953
1059071

PNC Bank
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/6/14
FL 34953
1060550

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/6/14
FL 34953
1062539

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/6/14
FL 34953
1062540

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

9/18/14
FL 34953
1035163

Bank of America
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

9/12/14
FL 34953
1026800

Wells Fargo
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Using a debit or ATM card

9/3/14
FL 34953
1013143

Allied Interstate LLC
Closed with non-monetary relief (Not Timely)

Debt collection (Medical)
Communication tactics (Frequent or repeated calls)

8/15/14
FL 34953
987545

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

8/7/14
FL 34953
972824

Equifax
Closed with explanation (Not Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

8/7/14
FL 34953
972825

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

8/6/14
FL 34953
974620

Carrington Mortgage
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/5/14
FL 34953
970091

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/25/14
FL 34953
954948

Ford Motor Credit Company
Closed with explanation (Not Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

7/14/14
FL 34953
935162

Quicken Loans
Closed with explanation (Not Timely)

Debt collection (Payday loan)
Communication tactics (Frequent or repeated calls)

7/11/14
FL 34953
933116

Ocwen
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/8/14
FL 34953
926935

GE Capital Retail
Closed with explanation (Not Timely)

Credit card
Customer service / Customer relations

7/8/14
FL 34953
928435

Bayview Loan Servicing, LLC
Closed (Not Timely)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

6/26/14
FL 34953
912290

Expert Global Solutions, Inc.
Closed with explanation (Not Timely)

Debt collection (Medical)
Communication tactics (Threatened to take legal action)

6/24/14
FL 34953
909534

Ford Motor Credit Company
Closed with explanation (Not Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

6/23/14
FL 34953
905796

PNC Bank
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

6/20/14
FL 34953
903741

PNC Bank
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/19/14
FL 34953
903546

Western Union
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Other transaction issues

6/2/14
FL 34953
877028

Citibank
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/20/14
FL 34953
861038

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/13/14
FL 34953
850734

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

5/5/14
FL 34953
838403

Selene Finance
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

4/25/14
FL 34953
826780

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Second mortgage)
Loan modification, collection, foreclosure

4/23/14
FL 34953
823211

Allied Interstate LLC
Closed with non-monetary relief (Not Timely)

Debt collection (Non-federal student loan)
Communication tactics (Frequent or repeated calls)

4/23/14
FL 34953
823212

Navient
Closed with non-monetary relief (Not Timely)

Debt collection (Non-federal student loan)
Communication tactics (Frequent or repeated calls)

4/21/14
FL 34953
818542

Citibank
Closed with monetary relief (Not Timely)

Credit card
Balance transfer

4/15/14
FL 34953
809360

Southern Management Systems Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

4/3/14
FL 34953
791707

Federated Law Group
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Improper contact or sharing of info (Contacted employer after asked not to)

4/3/14
FL 34953
792011

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/3/14
FL 34953
792750

BB&T Financial
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

3/31/14
FL 34953
786734

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/20/14
FL 34953
770287

Ocwen
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Application, originator, mortgage broker

3/20/14
FL 34953
770771

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/6/14
FL 34953
748782

MoneyGram
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Fraud or scam

3/5/14
FL 34953
744127

FNIS (Fidelity National Information Services, Inc.)
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

2/27/14
FL 34953
735678

Residential Credit Solutions
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/27/14
FL 34953
736580

Wells Fargo
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

2/26/14
FL 34953
732953

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/6/14
FL 34953
701370

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

2/5/14
FL 34953
705062

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

1/31/14
FL 34953
694329

Diversified Consultants, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

1/27/14
FL 34953
688031

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/24/14
FL 34953
683600

Wells Fargo
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

1/14/14
FL 34953
667274

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/14/14
FL 34953
667275

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/14/14
FL 34953
667276

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/8/14
FL 34953
659466

HSBC
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/8/14
FL 34953
660222

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/19/13
FL 34953
639232

Encore Capital Group
Closed with non-monetary relief (Not Timely)

Debt collection
Communication tactics (Frequent or repeated calls)

11/21/13
FL 34953
607701

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

11/13/13
FL 34953
595593

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/12/13
FL 34953
594361

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/12/13
FL 34953
594649

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

11/6/13
FL 34953
588530

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

11/5/13
FL 34953
585874

HSBC
Closed with explanation (Not Timely)

Consumer loan (Personal line of credit)
Account terms and changes

10/28/13
FL 34953
575180

Capital One
Closed with explanation (Not Timely)

Credit card
Credit card protection / Debt protection

10/25/13
FL 34953
571468

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/14/13
FL 34953
558517

PNC Bank
Closed with non-monetary relief (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

10/2/13
FL 34953
551424

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

10/1/13
FL 34953
549770

IBERIABANK
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

9/6/13
FL 34953
517853

Citibank
Closed with non-monetary relief (Not Timely)

Debt collection (Credit card)
Communication tactics (Frequent or repeated calls)

8/30/13
FL 34953
510561

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

8/23/13
FL 34953
503645

Fifth Third Bank
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

8/19/13
FL 34953
495344

Citibank
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/24/13
FL 34953
455026

Flagstar Bank
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

7/17/13
FL 34953
460202

Experian
Closed with explanation (Not Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

7/16/13
FL 34953
480405

Bank of America
Closed with explanation (Not Timely, Disputed)

Credit card
Billing disputes

7/12/13
FL 34953
456329

PNC Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/19/13
FL 34953
437771

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/17/13
FL 34953
434919

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/15/13
FL 34953
433719

Select Portfolio Servicing, Inc
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

6/5/13
FL 34953
425509

Bank of America
Closed with explanation (Timely)

Credit card
Cash advance

5/30/13
FL 34953
420418

USAA Savings
Closed (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

5/29/13
FL 34953
419095

Flagstar Bank
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

5/18/13
FL 34953
410762

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (VA mortgage)
Loan modification, collection, foreclosure

4/30/13
FL 34953
395269

Wells Fargo
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

4/30/13
FL 34953
395839

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/24/13
FL 34953
390614

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/24/13
FL 34953
391377

BB&T Financial
Closed with monetary relief (Timely)

Bank account or service ((CD) Certificate of deposit)
Account opening, closing, or management

4/19/13
FL 34953
387058

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/15/13
FL 34953
382936

PNC Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/9/13
FL 34953
377549

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

4/9/13
FL 34953
377588

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/8/13
FL 34953
376300

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/11/13
FL 34953
349266

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

3/11/13
FL 34953
350022

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/8/13
FL 34953
347632

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/6/13
FL 34953
343559

PNC Bank
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

3/4/13
FL 34953
340753

Bank of America
Closed with monetary relief (Timely)

Bank account or service (Savings account)
Account opening, closing, or management

2/28/13
FL 34953
338838

SunTrust Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

2/27/13
FL 34953
335954

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/22/13
FL 34953
328935

SunTrust Bank
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

2/19/13
FL 34953
320505

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/15/13
FL 34953
318352

Ocwen
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Credit decision / Underwriting

2/13/13
FL 34953
315431

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Application, originator, mortgage broker

2/8/13
FL 34953
311629

Capital One
Closed (Timely)

Credit card
Bankruptcy

2/7/13
FL 34953
302204

Capital One
Closed with non-monetary relief (Timely)

Credit card
Credit reporting

2/7/13
FL 34953
309059

PNC Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Credit decision / Underwriting

2/5/13
FL 34953
299168

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/4/13
FL 34953
296327

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/31/13
FL 34953
281919

SunTrust Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

1/22/13
FL 34953
251529

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

1/22/13
FL 34953
251600

Citibank
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

1/16/13
FL 34953
240683

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/15/13
FL 34953
238483

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/7/13
FL 34953
223702

RBC Bank (Georgia)
Closed with non-monetary relief (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

12/11/12
FL 34953
207654

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/23/12
FL 34953
196423

Bank of America
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/20/12
FL 34953
195290

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

11/6/12
FL 34953
185647

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/25/12
FL 34953
159801

Bank of America
Closed with monetary relief (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

9/24/12
FL 34953
157856

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

8/3/12
FL 34953
129419

PNC Bank
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

6/13/12
FL 34953
100413

Bank of America
Closed with non-monetary relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

6/5/12
FL 34953
94689

JPMorgan Chase
Closed with monetary relief (Timely)

Mortgage (Other mortgage)
Application, originator, mortgage broker

4/18/12
FL 34953
60555

PNC Bank
Closed without relief (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

4/17/12
FL 34953
59646

Wells Fargo
Closed with relief (Timely, Disputed)

Bank account or service (Checking account)
Deposits and withdrawals

4/16/12
FL 34953
58680

Bank of America
Closed with relief (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

3/28/12
FL 34953
42210

AES/PHEAA
Closed without relief (Timely)

Student loan (Non-federal student loan)
Problems when you are unable to pay

3/22/12
FL 34953
39119

SunTrust Bank
Closed with relief (Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

12/23/11
FL 34953
7858

Barclays
Closed with relief (Timely)

Credit card
Late fee

12/1/11
FL 34953
2049

Citibank
Closed without relief (Timely, Disputed)

Credit card
Credit determination

12/1/11
FL 34953
2050

Capital One
Closed without relief (Timely)

Credit card
Credit determination

178 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




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Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

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% Loan Failure Rate $ of SBA Loans
WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


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