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Banks' Consumer Complaints

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Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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188 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

5/26/15
TN 37013
1392230

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Credit reporting company's investigation (Inadequate help over the phone)

5/22/15
TN 37013
1389644

First Data Corporation
Closed with monetary relief (Timely)

Prepaid card (Payroll card)
Unauthorized transactions/trans. issues

5/19/15
TN 37013
1382018

Wells Fargo
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

5/11/15
TN 37013
1369592

Concord Resolution Inc
Closed with explanation (Timely)

Debt collection (Payday loan)
Taking/threatening an illegal action (Threatened arrest/jail if do not pay)

5/6/15
TN 37013
1363146

Professional Recovery Management
Closed with explanation (Timely, Disputed)

Debt collection (Medical)
Communication tactics (Used obscene/profane/abusive language)

5/4/15
TN 37013
1359187

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/3/15
TN 37013
1358090

FirstPoint Collection Resources
Closed with explanation (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

4/25/15
TN 37013
1347292

Convergent Resources, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

4/12/15
TN 37013
1326526

Capio Partners, LLC
Closed with non-monetary relief (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

4/10/15
TN 37013
1324486

Regions
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Making/receiving payments, sending money

4/9/15
TN 37013
1323702

Bank of America
In progress (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

4/4/15
TN 37013
1314377

Santander Consumer USA
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

4/3/15
TN 37013
1314951

Stellar Recovery Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated committed crime not paying)

3/31/15
TN 37013
1308074

The CMI Group, Inc.
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

3/30/15
TN 37013
1308071

Medical Business Bureau
Closed with explanation (Timely, Disputed)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

3/30/15
TN 37013
1308072

ONLINE Information Services, Inc.
Closed with explanation (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

3/27/15
TN 37013
1304308

Regions
Closed with explanation (Timely)

Payday loan
Can't contact lender

3/25/15
TN 37013
1300814

CAC Financial Corp
Closed with explanation (Timely, Disputed)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

3/19/15
TN 37013
1290352

Experian
In progress (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/19/15
TN 37013
1290353

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/6/15
TN 37013
1271882

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

3/4/15
TN 37013
1266772

Arnold Scott Harris, P.C.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not disclosed as an attempt to collect)

2/27/15
TN 37013
1261615

Resurgent Capital Services L.P.
Closed with explanation (Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt is not mine)

2/27/15
TN 37013
1262035

MJ Altman Companies, Inc.
Closed with explanation (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

2/5/15
TN 37013
1226348

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

2/5/15
TN 37013
1226349

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

2/3/15
TN 37013
1222837

Rushmore Service Center, LLC
Closed (Timely, Disputed)

Debt collection
Communication tactics (Frequent or repeated calls)

2/3/15
TN 37013
1224069

Exeter Finance Corp
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Problems when you are unable to pay

1/27/15
TN 37013
1212119

TMX Finance LLC
Closed with explanation (Timely)

Debt collection (Payday loan)
Cont'd attempts collect debt not owed (Debt is not mine)

1/24/15
TN 37013
1207953

Regions
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Using a debit or ATM card

1/22/15
TN 37013
1204709

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/12/15
TN 37013
1203390

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

1/7/15
TN 37013
1185063

Professional Recovery Management
Closed with explanation (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

1/7/15
TN 37013
1185064

Capio Partners, LLC
Closed with non-monetary relief (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

1/7/15
TN 37013
1185065

Adler Wallach & Associates, Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

1/7/15
TN 37013
1185066

Revenue Recovery Corporation
Closed with explanation (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

1/7/15
TN 37013
1185067

CAC Financial Corp
Untimely response (Not Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

1/7/15
TN 37013
1185617

North American Credit Services
Closed with explanation (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

1/5/15
TN 37013
1181773

Pinnacle Credit Services, LLC
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

1/2/15
TN 37013
1179422

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Credit reporting company's investigation (Inadequate help over the phone)

12/30/14
TN 37013
1174908

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

12/24/14
TN 37013
1170632

Convergent Resources, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

12/22/14
TN 37013
1167621

Northland Group, Inc.
Closed with non-monetary relief (Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt is not mine)

12/17/14
TN 37013
1160451

Barclays
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account terms)

12/4/14
TN 37013
1145702

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

11/29/14
TN 37013
1135953

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account terms)

11/25/14
TN 37013
1131503

U.S. Bancorp
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Using a debit or ATM card

11/21/14
TN 37013
1124840

Solidus Group LLC.
Closed with explanation (Timely)

Debt collection (Payday loan)
Cont'd attempts collect debt not owed (Debt is not mine)

11/19/14
TN 37013
1123226

GM Financial
Closed with explanation (Timely)

Debt collection (Auto)
False statements or representation (Attempted to collect wrong amount)

11/19/14
TN 37013
1127683

Windham Professionals
Closed with non-monetary relief (Timely, Disputed)

Debt collection
Improper contact or sharing of info (Talked to a third party about my debt)

11/13/14
TN 37013
1116169

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Public record)

11/12/14
TN 37013
1113868

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

11/6/14
TN 37013
1105393

First Associates Loan Servicing LLC
Closed with explanation (Timely, Disputed)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

11/5/14
TN 37013
1103488

U.S. Bancorp
Closed with explanation (Timely)

Credit card
Unsolicited issuance of credit card

10/29/14
TN 37013
1091815

Ocwen
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

10/29/14
TN 37013
1093058

U.S. Bancorp
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

10/24/14
TN 37013
1086119

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

10/23/14
TN 37013
1084501

Nationstar Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

10/22/14
TN 37013
1083080

HOVG, LLC
Closed with explanation (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

10/21/14
TN 37013
1079636

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

10/16/14
TN 37013
1073139

Wells Fargo
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

10/16/14
TN 37013
1074842

Bank of America
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

10/7/14
TN 37013
1061320

Amex
Closed with non-monetary relief (Not Timely)

Credit card
Customer service / Customer relations

10/5/14
TN 37013
1058615

U.S. Bancorp
Closed with non-monetary relief (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

10/1/14
TN 37013
1053187

JPMorgan Chase
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

9/29/14
TN 37013
1050526

CCS Financial Services, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

9/26/14
TN 37013
1047658

First Tennessee Bank
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

9/24/14
TN 37013
1043993

Professional Recovery Management
Closed with explanation (Timely, Disputed)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

9/22/14
TN 37013
1039019

Navient
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Can't repay my loan

9/10/14
TN 37013
1023999

GE Capital Retail
Closed with monetary relief (Not Timely, Disputed)

Credit card
Closing/Cancelling account

8/31/14
TN 37013
1009050

Merchants and Medical Credit Corporation, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

8/27/14
TN 37013
1005736

RGS Financial, Inc.
Closed with explanation (Not Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

8/27/14
TN 37013
1005737

Revenue Recovery Corporation
Closed with explanation (Not Timely, Disputed)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

8/27/14
TN 37013
1005738

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

8/19/14
TN 37013
991308

Exeter Finance Corp
Closed with explanation (Not Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

8/14/14
FL 37013
984724

Stellar Recovery Inc.
Closed with explanation (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

8/14/14
TN 37013
984725

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

8/14/14
TN 37013
984726

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

8/14/14
TN 37013
984727

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

8/13/14
TN 37013
982662

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

8/13/14
TN 37013
982663

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

8/13/14
TN 37013
982664

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

8/1/14
TN 37013
965282

Bank of America
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

7/25/14
TN 37013
953811

Southwest Credit Systems, L.P.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

7/25/14
TN 37013
955395

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

7/25/14
TN 37013
955396

Pinnacle Credit Services, LLC
Closed with explanation (Not Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

7/15/14
TN 37013
937854

Robinson, Reagan and Young PLLC
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

7/12/14
TN 37013
934643

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Not Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not given enough info to verify debt)

7/7/14
TN 37013
928318

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

7/5/14
TN 37013
924185

Navient
Closed with explanation (Not Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

7/3/14
TN 37013
922818

Pinnacle Asset Management, LLC
Closed with explanation (Not Timely)

Debt collection
Improper contact or sharing of info (Contacted me after I asked not to)

6/26/14
TN 37013
913729

ProCollect, Inc
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Threatened to take legal action)

6/6/14
TN 37013
884578

Navient
Closed with explanation (Not Timely)

Debt collection (Non-federal student loan)
Communication tactics (Frequent or repeated calls)

6/6/14
TN 37013
885188

Bank of America
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
Disclosure verification of debt (Not given enough info to verify debt)

6/6/14
TN 37013
885190

Experian
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

6/6/14
TN 37013
885191

TransUnion
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

6/6/14
TN 37013
885192

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

5/11/14
TN 37013
846916

Diversified Consultants, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

5/9/14
TN 37013
846016

GE Capital Retail
Closed with explanation (Not Timely)

Credit card
Billing statement

5/7/14
TN 37013
842472

Mobiloans, LLC
Untimely response (Not Timely)

Debt collection (Payday loan)
Taking/threatening an illegal action (Threatened arrest/jail if do not pay)

4/30/14
TN 37013
832196

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Public record)

4/30/14
TN 37013
832197

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Public record)

4/28/14
TN 37013
829409

Ocwen
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

4/17/14
TN 37013
814900

JPMorgan Chase
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

4/15/14
TN 37013
809561

Ally Financial Inc.
Closed with explanation (Not Timely)

Debt collection (Auto)
Communication tactics (Frequent or repeated calls)

4/11/14
TN 37013
804276

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (VA mortgage)
Loan servicing, payments, escrow account

4/2/14
TN 37013
790472

ARM WNY LLC
Closed with explanation (Timely, Disputed)

Debt collection (Payday loan)
Taking/threatening an illegal action (Threatened arrest/jail if do not pay)

3/27/14
TN 37013
781097

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/20/14
TN 37013
771281

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/15/14
TN 37013
763319

RentDebt Automated Collections, LLC
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Attempted to collect wrong amount)

3/13/14
TN 37013
763155

Citibank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

3/12/14
TN 37013
757707

Expert Global Solutions, Inc.
Closed with explanation (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt was paid)

3/1/14
TN 37013
736586

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

2/21/14
TN 37013
726060

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

1/30/14
TN 37013
693078

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Public record)

1/27/14
TN 37013
687191

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Credit decision / Underwriting

1/13/14
TN 37013
667566

Citibank
Closed with monetary relief (Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt was paid)

12/13/13
TN 37013
633330

SunTrust Bank
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

12/12/13
TN 37013
632746

Buffaloe & Associates, PLC
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Threatened to take legal action)

12/12/13
TN 37013
632747

Buffaloe & Associates, PLC
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Taking/threatening an illegal action (Sued w/o proper notification of suit)

12/10/13
TN 37013
627749

Buffaloe & Associates, PLC
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Taking/threatening an illegal action (Attempted to/Collected exempt funds)

12/9/13
TN 37013
627746

Buffaloe & Associates, PLC
Closed with monetary relief (Not Timely)

Debt collection (Other (phone, health club, etc.))
Taking/threatening an illegal action (Sued w/o proper notification of suit)

12/9/13
TN 37013
627747

Finkelstein, Kern, Steinberg & Cunningham, PC
Closed with explanation (Not Timely)

Debt collection
Communication tactics (Threatened to take legal action)

11/27/13
TN 37013
614678

TMX Finance LLC
Closed with explanation (Not Timely)

Consumer loan (Vehicle loan)
Taking out the loan or lease

11/20/13
TN 37013
605733

Fifth Third Bank
Closed with explanation (Not Timely)

Credit card
Closing/Cancelling account

11/20/13
TN 37013
605734

U.S. Bancorp
Closed with explanation (Timely, Disputed)

Bank account or service (Savings account)
Deposits and withdrawals

11/14/13
TN 37013
598311

Global Recovery Group
Closed with explanation (Timely)

Debt collection (Payday loan)
Taking/threatening an illegal action (Threatened arrest/jail if do not pay)

10/29/13
TN 37013
575227

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Public record)

10/29/13
TN 37013
575228

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Public record)

10/29/13
TN 37013
575229

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Public record)

10/29/13
TN 37013
575230

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Public record)

10/29/13
TN 37013
575231

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Public record)

8/19/13
TN 37013
496809

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Application, originator, mortgage broker

8/6/13
TN 37013
481670

Green Tree Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (Second mortgage)
Loan servicing, payments, escrow account

8/5/13
TN 37013
481139

AES/PHEAA
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Repaying your loan

7/24/13
TX 37013
465020

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/9/13
TN 37013
454517

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account terms)

7/1/13
TN 37013
447947

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/14/13
TN 37013
430733

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

6/13/13
TN 37013
431787

Nelnet
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Repaying your loan

5/30/13
TN 37013
420255

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/22/13
TN 37013
412656

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/15/13
TN 37013
408252

Bank of America
Closed (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

5/1/13
TN 37013
396721

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

4/30/13
TN 37013
395229

Wells Fargo
Closed with explanation (Timely)

Mortgage (VA mortgage)
Loan modification, collection, foreclosure

4/30/13
37013
395746

AES/PHEAA
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Problems when you are unable to pay

4/29/13
TN 37013
394234

Fifth Third Bank
Closed with non-monetary relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

4/8/13
TN 37013
376745

Citibank
Closed with explanation (Timely)

Credit card
Identity theft / Fraud / Embezzlement

3/25/13
TN 37013
364080

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/20/13
TN 37013
360823

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Reverse mortgage)
Loan modification, collection, foreclosure

3/15/13
TN 37013
355339

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/13/13
TN 37013
352796

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/12/13
TN 37013
350906

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/12/13
TN 37013
351522

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

2/26/13
TN 37013
334604

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

1/24/13
TN 37013
259797

E*Trade Bank
Closed (Timely)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

1/17/13
TN 37013
243104

HSBC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

12/25/12
TN 37013
217772

Regions
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

12/24/12
TN 37013
217177

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

12/18/12
TN 37013
211599

Capital One
Closed with explanation (Timely)

Credit card
Credit reporting

12/7/12
TN 37013
206218

SunTrust Bank
Closed with explanation (Timely)

Bank account or service (Savings account)
Account opening, closing, or management

11/29/12
TN 37013
199819

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

11/29/12
TN 37013
199820

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

11/29/12
TN 37013
199821

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

11/1/12
TN 37013
182963

M&T Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/11/12
TN 37013
150854

Regions
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

8/3/12
TN 37013
129450

U.S. Bancorp
Closed with explanation (Timely, Disputed)

Mortgage (VA mortgage)
Loan modification, collection, foreclosure

8/2/12
TN 37013
129357

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/27/12
TN 37013
125990

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (VA mortgage)
Loan servicing, payments, escrow account

7/23/12
TN 37013
122659

Discover
Closed with monetary relief (Not Timely)

Credit card
Delinquent account

7/7/12
TN 37013
113112

Capital One
Closed with explanation (Timely, Disputed)

Credit card
Collection practices

6/14/12
TN 37013
101701

Ocwen
Closed with monetary relief (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

6/12/12
TN 37013
99924

Citibank
Closed with explanation (Timely)

Credit card
Closing/Cancelling account

6/7/12
TN 37013
97423

HSBC
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

6/7/12
TN 37013
98010

U.S. Bancorp
Closed with non-monetary relief (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

5/15/12
TN 37013
79137

Bank of America
Closed with relief (Timely)

Credit card
Transaction issue

4/25/12
TN 37013
38429

Bank of America
Closed with relief (Not Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

3/31/12
TN 37013
43158

Fifth Third Bank
Closed without relief (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

3/30/12
TN 37013
43094

GE Capital Retail
Closed with relief (Timely)

Credit card
Late fee

3/26/12
TN 37013
39142

JPMorgan Chase
Closed without relief (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/21/12
TN 37013
32129

U.S. Bancorp
Closed without relief (Timely)

Student loan (Non-federal student loan)
Repaying your loan

3/21/12
TN 37013
32131

JPMorgan Chase
Closed without relief (Timely)

Student loan (Non-federal student loan)
Repaying your loan

3/20/12
TN 37013
17736

SunTrust Bank
Closed with relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

3/8/12
TN 37013
32128

Wells Fargo
Closed without relief (Not Timely)

Student loan (Non-federal student loan)
Repaying your loan (Repaying your loan)

3/2/12
TN 37013
29289

Bank of America
Closed with relief (Timely)

Credit card
Closing/Cancelling account

2/22/12
TN 37013
25684

Wells Fargo
Closed without relief (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

1/5/12
TN 37013
10412

Capital One
Closed with relief (Timely)

Credit card
Credit reporting

12/21/11
TN 37013
7501

Bank of America
Closed without relief (Not Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

188 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info


Results by Company

  This search's total
complaints by company:
(click one to filter your search)
19 Bank of America
14 Experian
13 Equifax
12 TransUnion
8 U.S. Bancorp
7 Wells Fargo
6 Enhanced Recovery Company, LLC
6 JPMorgan Chase
5 Regions
4 Citibank
4 Ocwen
4 Buffaloe & Associates, PLC
4 Nationstar Mortgage
3 Fifth Third Bank
3 Professional Recovery Management
3 SunTrust Bank
3 Navient
3 GE Capital Retail
3 Capital One
2 Convergent Resources, Inc.
2 Capio Partners, LLC
2 Revenue Recovery Corporation
2 Exeter Finance Corp
2 Stellar Recovery Inc.
2 HSBC
2 CAC Financial Corp
2 Pinnacle Credit Services, LLC
2 TMX Finance LLC
2 AES/PHEAA
2 Green Tree Servicing, LLC
1 Expert Global Solutions, Inc.
1 Barclays
1 Northland Group, Inc.
1 E*Trade Bank
1 M&T Bank
1 Adler Wallach & Associates, Inc.
1 Discover
1 North American Credit Services
1 Rushmore Service Center, LLC
1 Solidus Group LLC.
1 Resurgent Capital Services L.P.
1 MJ Altman Companies, Inc.
1 Arnold Scott Harris, P.C.
1 Medical Business Bureau
1 ONLINE Information Services, Inc.
1 The CMI Group, Inc.
1 Santander Consumer USA
1 FirstPoint Collection Resources
1 Concord Resolution Inc
1 Windham Professionals
1 HOVG, LLC
1 GM Financial
1 Robinson, Reagan and Young PLLC
1 ARM WNY LLC
1 Ally Financial Inc.
1 Mobiloans, LLC
1 Diversified Consultants, Inc.
1 Select Portfolio Servicing, Inc
1 ProCollect, Inc
1 Pinnacle Asset Management, LLC
1 Finkelstein, Kern, Steinberg & Cunningham, PC
1 Southwest Credit Systems, L.P.
1 First Associates Loan Servicing LLC
1 Global Recovery Group
1 RGS Financial, Inc.
1 Nelnet
1 Merchants and Medical Credit Corporation, Inc.
1 First Tennessee Bank
1 CCS Financial Services, Inc.
1 Amex
1 RentDebt Automated Collections, LLC
1 First Data Corporation


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