click to close video player (or press 'escape' key)
MAP Resources Near You

LOCATE
Enter your zip code to find local SBA offices, and how government money has reached your neighborhood.
Banks' Consumer Complaints

Notice: Undefined index: zipRange in /var/www/html/inc-apis.php on line 173
Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
Zip Code:
State:
Product:
Response:
Extras:
Company/
Keywords:
SEARCH
Share With:
Subject Line:
Email Body:
138 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

6/2/15
OH 43230
1402959

PayPal
Closed with non-monetary relief (Timely)

Debt collection
Taking/threatening an illegal action (Seized/Attempted to seize property)

5/18/15
OH 43230
1382081

AES/PHEAA
Closed with monetary relief (Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

5/13/15
OH 43230
1373514

JPMorgan Chase
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

5/12/15
OH 43230
1370704

Meade & Associates, Inc.
Closed (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

4/27/15
OH 43230
1349916

Round Point Mortgage
In progress (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

4/17/15
OH 43230
1335764

Ally Financial Inc.
In progress (Timely)

Consumer loan (Vehicle lease)
Managing the loan or lease

3/29/15
OH 43230
1306701

National Collection Systems, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Improper contact or sharing of info (Contacted employer after asked not to)

3/25/15
OH 43230
1301344

Citibank
Closed with monetary relief (Timely)

Credit card
Closing/Cancelling account

3/19/15
OH 43230
1292103

HSBC
In progress (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/14/15
OH 43230
1240861

The Huntington National Bank
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

2/5/15
OH 43230
1225956

Retrieval-Masters Creditors Bureau, Inc.
Closed (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt was paid)

2/2/15
OH 43230
1220726

Enhanced Acquisitions, LLC
Closed with explanation (Timely)

Debt collection
Disclosure verification of debt (Right to dispute notice not received)

2/2/15
OH 43230
1220727

Meade & Associates, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

1/23/15
OH 43230
1207738

Ally Financial Inc.
Closed with explanation (Timely, Disputed)

Consumer loan (Vehicle lease)
Managing the loan or lease

1/15/15
OH 43230
1196351

Commercial Recovery Systems
Untimely response (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

12/11/14
OH 43230
1152408

Becker and Klein, LLC
Untimely response (Not Timely)

Debt collection (Payday loan)
False statements or representation (Impersonated an attorney or official)

12/9/14
OH 43230
1149565

TD Bank
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

11/17/14
OH 43230
1121077

Meade & Associates, Inc.
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

11/17/14
OH 43230
1121078

Arnold Scott Harris, P.C.
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

11/12/14
OH 43230
1112657

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/9/14
OH 43230
1109360

GE Capital Retail
Closed with non-monetary relief (Timely)

Debt collection (Credit card)
Communication tactics (Frequent or repeated calls)

11/3/14
OH 43230
1101748

USAA Savings
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

10/29/14
OH 43230
1092487

Meade & Associates, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

10/10/14
OH 43230
1067534

Nationwide Credit Corporation
Closed with explanation (Timely)

Debt collection (Medical)
Communication tactics (Frequent or repeated calls)

9/30/14
OH 43230
1052719

PHH Mortgage
Closed with explanation (Timely)

Mortgage (VA mortgage)
Loan modification, collection, foreclosure

9/29/14
OH 43230
1048761

Expert Global Solutions, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

9/21/14
OH 43230
1038056

Genesis Lending
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Can't repay my loan

9/3/14
OH 43230
1011817

JPMorgan Chase
Closed with explanation (Not Timely, Disputed)

Credit card
Credit card protection / Debt protection

8/22/14
OH 43230
997486

Capital One
Closed with explanation (Not Timely)

Credit card
Customer service / Customer relations

8/7/14
OH 43230
973751

Bank of America
Closed with explanation (Not Timely)

Debt collection (Credit card)
Improper contact or sharing of info (Contacted employer after asked not to)

8/7/14
OH 43230
973752

Bank of America
Closed with explanation (Not Timely)

Debt collection (Credit card)
Improper contact or sharing of info (Contacted employer after asked not to)

7/29/14
OH 43230
959271

Green Tree Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

7/16/14
OH 43230
939687

Byrider Franchising, LLC
Closed with explanation (Not Timely, Disputed)

Debt collection (Auto)
Improper contact or sharing of info (Contacted me after I asked not to)

7/14/14
OH 43230
935308

Navient
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Can't repay my loan

7/14/14
OH 43230
936458

JPMorgan Chase
Closed with explanation (Not Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

7/6/14
OH 43230
925062

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

6/30/14
OH 43230
916350

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Not Timely)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Frequent or repeated calls)

6/26/14
OH 43230
912798

FirstMerit Bank
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

5/28/14
OH 43230
870697

PayPal
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Fraud or scam

5/21/14
OH 43230
863252

The Huntington National Bank
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

5/12/14
OH 43230
848328

PayPal
Closed with non-monetary relief (Timely, Disputed)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

4/29/14
OH 43230
830965

Capital One
Closed with monetary relief (Not Timely)

Credit card
Other

4/14/14
43230
806813

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

4/14/14
43230
806814

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

4/9/14
OH 43230
802306

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

4/9/14
OH 43230
804426

AES/PHEAA
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Can't repay my loan

3/25/14
OH 43230
776947

KeyBank NA
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Making/receiving payments, sending money

3/17/14
OH 43230
762172

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

3/11/14
OH 43230
755729

Webster Account Solutions LLC
Closed with explanation (Timely)

Debt collection
Taking/threatening an illegal action (Threatened to sue on too old debt)

3/3/14
OH 43230
739747

Encore Capital Group
Closed with explanation (Timely)

Debt collection
Improper contact or sharing of info (Contacted me after I asked not to)

2/28/14
OH 43230
737869

Portfolio Recovery Associates, Inc.
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

2/26/14
OH 43230
732886

BB&T Financial
Closed with explanation (Timely)

Debt collection (Auto)
Improper contact or sharing of info (Contacted me after I asked not to)

2/23/14
OH 43230
726969

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

2/23/14
OH 43230
726970

Afni, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

2/21/14
OH 43230
725674

Citibank
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/20/14
OH 43230
725075

SIMM Associates, Inc.
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Can't repay my loan

2/12/14
OH 43230
717339

JPMorgan Chase
Closed with monetary relief (Timely)

Bank account or service (Other bank product/service)
Deposits and withdrawals

2/11/14
OH 43230
708961

CashCall, Inc.
Closed with explanation (Timely)

Debt collection (Payday loan)
Cont'd attempts collect debt not owed (Debt was paid)

2/11/14
OH 43230
729836

Delbert Services
Closed with explanation (Not Timely, Disputed)

Debt collection (Payday loan)
Cont'd attempts collect debt not owed (Debt was paid)

2/4/14
OH 43230
699399

Encore Capital Group
Closed with explanation (Timely)

Debt collection
Communication tactics (Threatened to take legal action)

1/27/14
OH 43230
686458

Bank of America
Closed with non-monetary relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

12/18/13
OH 43230
642152

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Credit monitoring or identity protection (Problem with fraud alerts)

12/16/13
OH 43230
634664

JPMorgan Chase
Closed with explanation (Not Timely, Disputed)

Bank account or service (Checking account)
Deposits and withdrawals

12/13/13
OH 43230
632902

Avante
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Problems when you are unable to pay

12/10/13
OH 43230
628417

GE Capital Retail
Closed with explanation (Not Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt is not mine)

11/8/13
OH 43230
591009

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/8/13
OH 43230
591011

Franklin Collection Service, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

11/8/13
OH 43230
591012

Capital One
Closed with explanation (Not Timely)

Consumer loan (Vehicle loan)
Problems when you are unable to pay

11/2/13
OH 43230
582148

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

10/28/13
OH 43230
574327

Capital One
Closed with monetary relief (Not Timely, Disputed)

Credit card
Other fee

10/24/13
OH 43230
570609

Flagstar Bank
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

10/10/13
OH 43230
557261

PNC Bank
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

9/26/13
OH 43230
544120

Fifth Third Bank
Closed with explanation (Timely, Disputed)

Credit card
Unsolicited issuance of credit card

8/28/13
OH 43230
508023

Wells Fargo
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

8/23/13
OH 43230
501597

GE Capital Retail
Closed with explanation (Timely)

Credit card
Closing/Cancelling account

8/23/13
OH 43230
501598

Citibank
Closed with non-monetary relief (Timely)

Credit card
Credit line increase/decrease

8/2/13
OH 43230
472679

PNC Bank
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Settlement process and costs

8/1/13
OH 43230
467821

GE Capital Retail
Closed with explanation (Not Timely, Disputed)

Credit card
Identity theft / Fraud / Embezzlement

8/1/13
OH 43230
471546

U.S. Bancorp
Closed with monetary relief (Timely)

Mortgage (Other mortgage)
Credit decision / Underwriting

7/25/13
OH 43230
466016

Citibank
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

7/22/13
OH 43230
462959

GE Capital Retail
Closed with monetary relief (Not Timely)

Credit card
Late fee

7/19/13
OH 43230
474867

Encore Capital Group
Closed with explanation (Not Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Right to dispute notice not received)

7/15/13
OH 43230
457919

Wells Fargo
Closed with explanation (Not Timely)

Consumer loan (Vehicle loan)
Problems when you are unable to pay

7/10/13
OH 43230
453803

Navient
Closed with explanation (Timely, Disputed)

Student loan (Non-federal student loan)
Repaying your loan

6/12/13
OH 43230
429944

Citibank
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

6/3/13
OH 43230
423645

Citibank
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

5/13/13
OH 43230
405186

Navient
Closed with monetary relief (Timely)

Student loan (Non-federal student loan)
Problems when you are unable to pay

5/13/13
OH 43230
405863

PNC Bank
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

4/30/13
OH 43230
395803

PayPal
Closed with explanation (Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Other transaction issues

4/17/13
OH 43230
385412

Equifax
Closed with non-monetary relief (Not Timely, Disputed)

Credit reporting
Credit reporting company's investigation (Investigation took too long)

3/28/13
OH 43230
368325

U.S. Bancorp
Closed with explanation (Timely)

Mortgage (VA mortgage)
Application, originator, mortgage broker

3/15/13
OH 43230
356055

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Credit reporting company's investigation (Inadequate help over the phone)

1/3/13
OH 43230
221745

The Huntington National Bank
Closed with non-monetary relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

12/4/12
OH 43230
203262

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Personal information)

11/29/12
OH 43230
200547

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Personal information)

11/25/12
OH 43230
196711

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

11/25/12
OH 43230
196712

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

11/25/12
OH 43230
196713

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

11/25/12
OH 43230
196714

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

11/25/12
OH 43230
196715

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

11/25/12
OH 43230
196716

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

11/25/12
OH 43230
196717

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

11/25/12
OH 43230
196718

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

11/25/12
OH 43230
196719

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

11/25/12
OH 43230
196720

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

11/25/12
OH 43230
196721

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

11/25/12
OH 43230
196722

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

11/25/12
OH 43230
196723

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

11/25/12
OH 43230
196724

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

11/25/12
OH 43230
196725

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

11/3/12
OH 43230
184468

Experian
Closed with explanation (Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

9/6/12
OH 43230
147910

Fifth Third Bank
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

8/7/12
OH 43230
131860

Fifth Third Bank
Closed with monetary relief (Timely)

Credit card
Billing disputes

8/1/12
OH 43230
128337

Citibank
Closed with explanation (Timely, Disputed)

Credit card
Closing/Cancelling account

7/13/12
OH 43230
116443

Fifth Third Bank
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

6/29/12
OH 43230
110531

Citibank
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/23/12
OH 43230
107445

GE Capital Retail
Closed with explanation (Timely, Disputed)

Bank account or service (Other bank product/service)
Account opening, closing, or management

6/20/12
OH 43230
105779

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Bank account or service (Cashing a check without an account)
Deposits and withdrawals

6/18/12
OH 43230
104073

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Credit card
Collection debt dispute

6/15/12
OH 43230
101976

Wells Fargo
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Repaying your loan

6/11/12
OH 43230
99694

U.S. Bancorp
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

6/4/12
OH 43230
93164

M&T Bank
Closed with explanation (Timely, Disputed)

Consumer loan (Vehicle loan)
Problems when you are unable to pay

5/31/12
OH 43230
91064

JPMorgan Chase
Closed with monetary relief (Timely, Disputed)

Bank account or service (Other bank product/service)
Account opening, closing, or management

5/25/12
OH 43230
88059

Citibank
Closed with monetary relief (Timely, Disputed)

Credit card
Billing statement

5/18/12
OH 43230
84119

Wells Fargo
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

5/16/12
OH 43230
80732

PNC Bank
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

5/9/12
OH 43230
73914

PNC Bank
Closed with explanation (Timely)

Credit card
APR or interest rate

5/8/12
OH 43230
72435

Flagstar Bank
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/26/12
OH 43230
61609

KeyBank NA
Closed without relief (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

4/19/12
OH 43230
61608

JPMorgan Chase
Closed without relief (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

3/26/12
OH 43230
41194

JPMorgan Chase
Closed with relief (Timely)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

3/19/12
OH 43230
36870

Citibank
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/11/12
OH 43230
33614

JPMorgan Chase
Closed without relief (Timely)

Credit card
Billing disputes

3/5/12
OH 43230
30437

Bank of America
Closed without relief (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

2/28/12
OH 43230
27850

GE Capital Retail
Closed with relief (Timely)

Credit card
Late fee

2/23/12
OH 43230
26057

PNC Bank
Closed with relief (Timely)

Mortgage (FHA mortgage)
Credit decision / Underwriting

1/10/12
OH 43230
12088

U.S. Bancorp
Closed without relief (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

1/6/12
OH 43230
11026

HSBC
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

138 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




Members Talk Live To A "Free-Money Coach"
Ask Your Personal Researcher Any Question You Want About Getting Government Money And Assistance






Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

Franchise Brand Name
% Loan Failure Rate $ of SBA Loans
WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


See All Franchises   




LESKO VIDEO PROFILE, VICE MAGAZINE LESKO DOCUMENTARY LESKO FREE RADIO MATTHEW'S BIOGRAPHY                     IN THE NEWS
CONTACT US
Matthew Lesko © 2005-2018