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Banks' Consumer Complaints

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Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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195 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

6/18/15
IL 60445
1428236

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

6/13/15
IL 60445
1420267

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

6/13/15
IL 60445
1420269

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

6/13/15
IL 60445
1420268

Citibank
Closed with explanation (Timely, Disputed)

Credit card
Identity theft / Fraud / Embezzlement

6/13/15
IL 60445
1420353

John C. Bonewicz, P.C.
Closed with explanation (Timely, Disputed)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

6/9/15
IL 60445
1413797

Aargon Agency, Inc.
Closed (Timely)

Debt collection (Other (phone, health club, etc.))
Improper contact or sharing of info (Talked to a third party about my debt)

6/8/15
IL 60445
1411677

U.S. Bancorp
Closed with explanation (Timely, Disputed)

Credit card
Delinquent account

6/8/15
IL 60445
1411679

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Credit card
Delinquent account

6/8/15
IL 60445
1411682

Illinois Collection Service, Inc.
In progress (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

6/8/15
IL 60445
1411678

Bank of America
Closed with explanation (Timely, Disputed)

Credit card
Delinquent account

6/8/15
IL 60445
1411680

Fifth Third Bank
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

6/7/15
IL 60445
1409756

TransUnion
In progress (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

6/3/15
IL 60445
1403657

WAKEFIELD & ASSOCIATES, INC.
Closed with explanation (Timely, Disputed)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

6/2/15
IL 60445
1402787

Discover
In progress (Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt is not mine)

6/1/15
IL 60445
1401110

FMS Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt is not mine)

5/27/15
IL 60445
1393061

TCF National Bank
Closed with explanation (Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Settlement process and costs

5/22/15
IL 60445
1389393

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

5/22/15
IL 60445
1389916

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Personal information)

5/22/15
IL 60445
1389917

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

5/21/15
IL 60445
1388131

TransUnion
Closed with explanation (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

5/20/15
IL 60445
1384106

Bank of America
Closed with explanation (Timely, Disputed)

Credit card
Billing disputes

5/20/15
IL 60445
1384107

Bank of America
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

5/20/15
IL 60445
1385988

Asta Funding, Inc
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt was paid)

5/12/15
IL 60445
1370778

LexisNexis
Closed with explanation (Timely, Disputed)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

5/12/15
IL 60445
1370779

TCF National Bank
Closed with explanation (Timely, Disputed)

Debt collection (Mortgage)
Improper contact or sharing of info (Contacted me after I asked not to)

5/12/15
IL 60445
1370780

TCF National Bank
Closed with explanation (Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Settlement process and costs

5/12/15
IL 60445
1372969

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

5/12/15
IL 60445
1372970

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

4/30/15
IL 60445
1355737

ONLINE Information Services, Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

4/24/15
IL 60445
1346671

Equifax
In progress (Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

4/8/15
IL 60445
1320475

Experian
In progress (Timely)

Debt collection (Mortgage)
Cont'd attempts collect debt not owed (Debt is not mine)

4/7/15
IL 60445
1318385

Nationstar Mortgage
Closed with explanation (Timely, Disputed)

Debt collection (Mortgage)
Cont'd attempts collect debt not owed (Debt is not mine)

4/4/15
IL 60445
1314424

WAKEFIELD & ASSOCIATES, INC.
Closed (Timely, Disputed)

Debt collection
Communication tactics (Threatened to take legal action)

4/3/15
IL 60445
1314532

Capital One
In progress (Timely)

Credit card
Credit determination

4/2/15
IL 60445
1312425

Transworld Systems Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Right to dispute notice not received)

4/2/15
IL 60445
1314152

GVA Holdings, LLC
Closed with non-monetary relief (Timely, Disputed)

Debt collection (Payday loan)
Taking/threatening an illegal action (Threatened arrest/jail if do not pay)

4/2/15
IL 60445
1314531

Sunrise Credit Services Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

3/29/15
IL 60445
1306380

Continental Finance Company, LLC
In progress (Timely)

Credit card
Credit card protection / Debt protection

3/29/15
IL 60445
1306609

U.S. Bancorp
Closed with explanation (Timely, Disputed)

Debt collection
Disclosure verification of debt (Right to dispute notice not received)

3/29/15
IL 60445
1307656

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Credit card protection / Debt protection

3/11/15
IL 60445
1278846

CCB Credit Serivces, Inc
In progress (Timely)

Debt collection (Medical)
Disclosure verification of debt (Right to dispute notice not received)

3/10/15
IL 60445
1275741

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

3/10/15
IL 60445
1277079

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/10/15
IL 60445
1277148

Equifax
Closed with explanation (Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

3/10/15
IL 60445
1278742

Ally Financial Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Auto)
Disclosure verification of debt (Right to dispute notice not received)

3/10/15
IL 60445
1278743

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/10/15
IL 60445
1278853

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/9/15
IL 60445
1274429

Aargon Agency, Inc.
Closed (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Right to dispute notice not received)

3/9/15
IL 60445
1274554

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

3/8/15
IL 60445
1272594

Razor Capital, LLC
Closed with explanation (Timely, Disputed)

Debt collection (Non-federal student loan)
Disclosure verification of debt (Right to dispute notice not received)

3/7/15
IL 60445
1272593

Avant Credit Corporation
Closed with explanation (Timely, Disputed)

Debt collection (Non-federal student loan)
Disclosure verification of debt (Right to dispute notice not received)

3/7/15
IL 60445
1276724

Jim Bottin Enterprises, Inc
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Called after sent written cease of comm)

3/6/15
IL 60445
1272029

Global Credit & Collection Corporation
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
Improper contact or sharing of info (Contacted me instead of my attorney)

3/6/15
IL 60445
1272030

Client Services, Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

3/6/15
IL 60445
1272093

Merchants and Medical Credit Corporation, Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Right to dispute notice not received)

3/6/15
IL 60445
1272206

CL Holdings, LLC
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
Disclosure verification of debt (Right to dispute notice not received)

3/5/15
IL 60445
1269181

Comerica
Closed with monetary relief (Timely)

Prepaid card (Government benefit payment card)
Fraud or scam

3/5/15
IL 60445
1270246

McKellar & Associates Group, Inc.
Untimely response (Not Timely)

Debt collection
Communication tactics (Threatened to take legal action)

3/5/15
IL 60445
1270247

McKenzie Paul & Associates
Untimely response (Not Timely)

Debt collection
Taking/threatening an illegal action (Threatened arrest/jail if do not pay)

3/5/15
IL 60445
1272195

Asta Funding, Inc
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

3/5/15
IL 60445
1272196

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

3/4/15
IL 60445
1267128

Michael Andrews & Associates LLC
Closed with explanation (Timely)

Debt collection
Improper contact or sharing of info (Contacted employer after asked not to)

3/4/15
IL 60445
1268267

FMS Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt is not mine)

3/4/15
IL 60445
1268270

Vision Financial Corp.
Closed with explanation (Not Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

3/3/15
IL 60445
1266201

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

2/27/15
IL 60445
1261286

Collection Bureau of America Ltd.
Closed with non-monetary relief (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

2/27/15
IL 60445
1261287

Hollis Cobb Associates
Closed with explanation (Not Timely, Disputed)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

2/27/15
IL 60445
1261462

I.C. System, Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

2/25/15
IL 60445
1257135

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

2/18/15
IL 60445
1245872

Comerica
Closed with explanation (Timely, Disputed)

Prepaid card (Government benefit payment card)
Fraud or scam

2/9/15
IL 60445
1232856

Avant Credit Corporation
Closed with explanation (Timely, Disputed)

Consumer loan (Installment loan)
Shopping for a loan or lease

2/9/15
IL 60445
1232857

Nationstar Mortgage
Closed with explanation (Timely, Disputed)

Debt collection (Mortgage)
Improper contact or sharing of info (Talked to a third party about my debt)

2/6/15
IL 60445
1230342

GE Capital Retail
Closed with monetary relief (Timely, Disputed)

Credit card
Late fee

1/27/15
IL 60445
1211256

The CBE Group, Inc.
Closed with non-monetary relief (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

1/26/15
IL 60445
1212854

United Collection Bureau, Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Medical)
Disclosure verification of debt (Right to dispute notice not received)

1/24/15
IL 60445
1209024

Experian
Closed with non-monetary relief (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

1/15/15
IL 60445
1196219

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

1/14/15
IL 60445
1193676

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

1/8/15
IL 60445
1187058

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

1/7/15
IL 60445
1187255

Altisource Portfolio Solutions, S.… r.l.
Closed with non-monetary relief (Timely, Disputed)

Debt collection
Disclosure verification of debt (Right to dispute notice not received)

1/7/15
IL 60445
1187260

Focus Holding Company
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

1/7/15
IL 60445
1187261

Medical Business Bureau
Closed with explanation (Timely, Disputed)

Debt collection (Medical)
Disclosure verification of debt (Right to dispute notice not received)

1/5/15
IL 60445
1181532

Aargon Agency, Inc.
Closed (Not Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Right to dispute notice not received)

1/3/15
IL 60445
1179715

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

1/3/15
IL 60445
1179761

CCS Financial Services, Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Right to dispute notice not received)

1/3/15
IL 60445
1179764

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

1/3/15
IL 60445
1179765

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

12/31/14
IL 60445
1177681

United Collection Bureau, Inc.
Closed with explanation (Timely, Disputed)

Debt collection
Disclosure verification of debt (Right to dispute notice not received)

12/31/14
IL 60445
1177682

WAKEFIELD & ASSOCIATES, INC.
Closed (Timely, Disputed)

Debt collection
Communication tactics (Called after sent written cease of comm)

12/31/14
IL 60445
1177683

Servatus Corporation
Closed with explanation (Timely, Disputed)

Debt collection
Disclosure verification of debt (Right to dispute notice not received)

12/31/14
IL 60445
1177685

Pinnacle Credit Services, LLC
Closed with explanation (Timely, Disputed)

Debt collection
Disclosure verification of debt (Right to dispute notice not received)

12/28/14
IL 60445
1172283

Risecredit, LLC
Closed with explanation (Timely, Disputed)

Debt collection (Payday loan)
Cont'd attempts collect debt not owed (Debt was paid)

12/28/14
IL 60445
1172284

SFS, Inc
Closed with non-monetary relief (Timely)

Debt collection (Payday loan)
Communication tactics (Called after sent written cease of comm)

12/28/14
IL 60445
1172285

MNE Services, Inc
Closed with non-monetary relief (Timely)

Debt collection (Payday loan)
Communication tactics (Called after sent written cease of comm)

12/28/14
IL 60445
1173964

Avant Credit Corporation
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Right to dispute notice not received)

12/27/14
IL 60445
1172299

Pro Com Services of Illinois, Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Medical)
Disclosure verification of debt (Right to dispute notice not received)

12/26/14
IL 60445
1171608

The CBE Group, Inc.
Closed with explanation (Timely, Disputed)

Debt collection
Disclosure verification of debt (Right to dispute notice not received)

12/25/14
IL 60445
1170824

The CMI Group, Inc.
Closed with non-monetary relief (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Right to dispute notice not received)

12/25/14
IL 60445
1171605

Consumer Adjustment Company Incorporated
Closed with non-monetary relief (Timely, Disputed)

Debt collection (Medical)
Disclosure verification of debt (Right to dispute notice not received)

12/25/14
IL 60445
1171606

Consumer Collection Management. Inc
Closed (Timely, Disputed)

Debt collection
Improper contact or sharing of info (Talked to a third party about my debt)

12/25/14
IL 60445
1171607

Midwest Credit & Collection, Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Medical)
Disclosure verification of debt (Right to dispute notice not received)

12/24/14
IL 60445
1169753

ONLINE Information Services, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Right to dispute notice not received)

12/24/14
IL 60445
1170812

Professional Recovery Consultants, Inc.
Closed with non-monetary relief (Not Timely, Disputed)

Debt collection
Disclosure verification of debt (Right to dispute notice not received)

12/24/14
IL 60445
1170823

Citibank
Closed with explanation (Timely, Disputed)

Debt collection
Disclosure verification of debt (Right to dispute notice not received)

12/24/14
IL 60445
1170844

Encore Capital Group
Closed with non-monetary relief (Timely, Disputed)

Debt collection
Disclosure verification of debt (Right to dispute notice not received)

12/24/14
IL 60445
1170845

Resurgent Capital Services L.P.
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
Disclosure verification of debt (Right to dispute notice not received)

12/24/14
IL 60445
1170846

Real Time Resolutions
Closed with explanation (Timely, Disputed)

Debt collection
Disclosure verification of debt (Right to dispute notice not received)

12/23/14
IL 60445
1169582

Transworld Systems Inc.
Closed with explanation (Timely, Disputed)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

12/23/14
IL 60445
1169583

LTD Financial Services, L.P.
Closed with explanation (Timely, Disputed)

Debt collection
Disclosure verification of debt (Right to dispute notice not received)

12/23/14
IL 60445
1169584

AllianceOne Recievables Management
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
Disclosure verification of debt (Right to dispute notice not received)

12/23/14
IL 60445
1169585

Franklin Collection Service, Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Right to dispute notice not received)

12/23/14
IL 60445
1169586

West Corporation
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Right to dispute notice not received)

12/23/14
IL 60445
1169751

Stellar Recovery Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Right to dispute notice not received)

12/23/14
IL 60445
1169752

Transworld Systems Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

12/22/14
IL 60445
1165795

EOS Holdings, Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

12/22/14
IL 60445
1165796

Convergent Resources, Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Right to dispute notice not received)

12/22/14
IL 60445
1166046

Municipal Collections of America, Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Called after sent written cease of comm)

12/22/14
IL 60445
1167701

Cavalry Investments, LLC
Closed with explanation (Timely, Disputed)

Debt collection
Disclosure verification of debt (Right to dispute notice not received)

12/22/14
IL 60445
1167702

Account Recovery Service, Inc. (WI)
Untimely response (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

12/22/14
IL 60445
1168003

AllianceOne Recievables Management
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt is not mine)

12/21/14
IL 60445
1165712

Source Receivables Management LLC
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt was paid)

12/21/14
IL 60445
1165713

The CBE Group, Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

12/20/14
IL 60445
1165270

United Recovery Systems, LP
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

12/20/14
IL 60445
1165547

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Credit monitoring or identity protection (Account terms and changes)

12/20/14
IL 60445
1165633

Transworld Systems Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Right to dispute notice not received)

12/18/14
IL 60445
1163464

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

12/17/14
IL 60445
1161835

Real Time Resolutions
Closed with explanation (Timely, Disputed)

Debt collection
Disclosure verification of debt (Right to dispute notice not received)

12/8/14
IL 60445
1147738

U.S. Bancorp
Closed with explanation (Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

12/3/14
IL 60445
1140397

Santander Consumer USA
Closed with explanation (Timely, Disputed)

Consumer loan (Vehicle loan)
Managing the loan or lease

11/30/14
IL 60445
1136154

Nations Recovery Center
Closed with non-monetary relief (Timely, Disputed)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt is not mine)

11/27/14
IL 60445
1134367

GreenPath, Inc.
Closed (Not Timely)

Debt collection
Improper contact or sharing of info (Talked to a third party about my debt)

11/27/14
IL 60445
1134570

Diverse Funding Associates LLC
Closed with explanation (Timely, Disputed)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

11/27/14
IL 60445
1134571

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

11/26/14
IL 60445
1134569

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

11/25/14
IL 60445
1131869

ONLINE Information Services, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Right to dispute notice not received)

11/25/14
IL 60445
1132051

Frontline Asset Strategies, LLC
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Improper contact or sharing of info (Talked to a third party about my debt)

11/18/14
IL 60445
1120587

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Credit reporting company's investigation (Inadequate help over the phone)

11/18/14
IL 60445
1120588

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

11/15/14
IL 60445
1118679

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

11/15/14
IL 60445
1118680

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Credit reporting company's investigation (Inadequate help over the phone)

11/15/14
IL 60445
1118681

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

10/23/14
IL 60445
1083259

Midstate Collection Solutions, Inc.
Closed with non-monetary relief (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

10/15/14
IL 60445
1073282

Fifth Third Bank
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

10/8/14
IL 60445
1063059

Caliber Home Loans, Inc
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

10/4/14
IL 60445
1058202

TransUnion
Closed with explanation (Not Timely, Disputed)

Credit reporting
Credit reporting company's investigation (Inadequate help over the phone)

10/4/14
IL 60445
1058457

Fairway Capital Recovery, LLC
Closed with explanation (Not Timely, Disputed)

Debt collection
Communication tactics (Called after sent written cease of comm)

10/1/14
IL 60445
1052509

TCF National Bank
Closed with explanation (Not Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Settlement process and costs

9/25/14
IL 60445
1045913

Razor Capital, LLC
Closed with explanation (Not Timely, Disputed)

Debt collection (Non-federal student loan)
Disclosure verification of debt (Right to dispute notice not received)

9/25/14
IL 60445
1045914

Alliant Capital Management LLC
Closed with explanation (Not Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Right to dispute notice not received)

9/24/14
IL 60445
1043773

Encore Capital Group
Closed with explanation (Not Timely, Disputed)

Debt collection (Credit card)
Taking/threatening an illegal action (Sued w/o proper notification of suit)

9/24/14
IL 60445
1043774

Blatt, Hasenmiller, Leibsker & Moore, LLC
Closed with explanation (Not Timely, Disputed)

Debt collection (Credit card)
Taking/threatening an illegal action (Sued where didn't live/sign for debt)

9/24/14
IL 60445
1045912

Blatt, Hasenmiller, Leibsker & Moore, LLC
Closed with explanation (Not Timely, Disputed)

Debt collection (Credit card)
Taking/threatening an illegal action (Sued where didn't live/sign for debt)

9/14/14
IL 60445
1027951

Vision Financial Corp.
Closed with explanation (Not Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

9/12/14
IL 60445
1027455

Pinnacle Credit Services, LLC
Closed with explanation (Not Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

9/12/14
IL 60445
1027837

Asset Management Outsourcing, Inc.
Closed with explanation (Not Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

9/11/14
IL 60445
1025329

Debt Recovery Solutions, LLC
Closed with explanation (Not Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

9/11/14
IL 60445
1025330

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Not Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

9/11/14
IL 60445
1027260

Afni, Inc.
Closed with explanation (Not Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

9/8/14
IL 60445
1019320

TransUnion
Closed with non-monetary relief (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

9/7/14
IL 60445
1017785

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

9/7/14
IL 60445
1017787

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

8/7/14
IL 60445
974351

Bank of America
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

7/14/14
IL 60445
936907

JPMorgan Chase
Closed with explanation (Not Timely)

Credit card
Billing disputes

6/20/14
IL 60445
904170

Shellpoint Partners, LLC
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

6/3/14
IL 60445
878443

First National Bank of Omaha
Closed with explanation (Not Timely)

Credit card
Credit line increase/decrease

5/30/14
IL 60445
874690

FirstSource Advantage, LLC
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

5/7/14
IL 60445
842895

TCF National Bank
Closed with explanation (Not Timely)

Bank account or service (Savings account)
Deposits and withdrawals

5/1/14
IL 60445
834821

Equifax
Closed with explanation (Not Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

4/29/14
IL 60445
828846

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

4/28/14
IL 60445
828217

TCF National Bank
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/28/14
IL 60445
828845

TCF National Bank
Closed with explanation (Not Timely)

Debt collection (Mortgage)
False statements or representation (Indicated shouldn't respond to lawsuit)

4/24/14
IL 60445
823564

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/1/14
IL 60445
788372

Ocwen
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/28/14
IL 60445
738197

PNC Bank
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

1/27/14
IL 60445
686045

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

1/23/14
IL 60445
684250

TCF National Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Settlement process and costs

1/21/14
IL 60445
679433

Bank of America
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

12/26/13
IL 60445
646505

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Credit monitoring or identity protection (Problem with fraud alerts)

11/6/13
IL 60445
587541

Green Tree Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

10/31/13
IL 60445
579847

Primary Financial Services L.L.C.
Closed with explanation (Not Timely)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

10/31/13
IL 60445
580444

Federal Bond and Collection Service, Inc.
Closed with explanation (Not Timely)

Debt collection
Disclosure verification of debt (Right to dispute notice not received)

9/30/13
IL 60445
547769

Encore Capital Group
Closed with non-monetary relief (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

9/9/13
IL 60445
519171

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

8/27/13
IL 60445
505603

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/10/13
IL 60445
404443

JPMorgan Chase
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

4/8/13
IL 60445
376749

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/21/13
IL 60445
326176

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

2/11/13
IL 60445
313581

Capital One
Closed with non-monetary relief (Timely)

Credit card
Closing/Cancelling account

1/9/13
IL 60445
226344

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

7/31/12
IL 60445
127286

Discover
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Repaying your loan

7/31/12
IL 60445
127287

KeyBank NA
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Repaying your loan

7/26/12
IL 60445
125323

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Student loan (Non-federal student loan)
Repaying your loan

6/5/12
IL 60445
95419

Citibank
Closed with explanation (Timely)

Credit card
Billing disputes

6/1/12
IL 60445
91646

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/3/12
IL 60445
15796

JPMorgan Chase
Closed without relief (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

195 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info


Results by Company

  This search's total
complaints by company:
(click one to filter your search)
28 Equifax
9 TransUnion
9 Experian
8 TCF National Bank
7 JPMorgan Chase
7 Bank of America
4 Transworld Systems Inc.
3 Aargon Agency, Inc.
3 Encore Capital Group
3 Avant Credit Corporation
3 ONLINE Information Services, Inc.
3 Citibank
3 WAKEFIELD & ASSOCIATES, INC.
3 The CBE Group, Inc.
3 U.S. Bancorp
2 Vision Financial Corp.
2 Real Time Resolutions
2 Nationstar Mortgage
2 FMS Inc.
2 Fifth Third Bank
2 Razor Capital, LLC
2 Blatt, Hasenmiller, Leibsker & Moore, LLC
2 Capital One
2 Pinnacle Credit Services, LLC
2 Wells Fargo
2 Enhanced Recovery Company, LLC
2 Asta Funding, Inc
2 AllianceOne Recievables Management
2 Discover
2 United Collection Bureau, Inc.
2 Comerica
1 Altisource Portfolio Solutions, S.… r.l.
1 Focus Holding Company
1 Medical Business Bureau
1 CCS Financial Services, Inc.
1 Servatus Corporation
1 GE Capital Retail
1 Pro Com Services of Illinois, Inc.
1 MNE Services, Inc
1 McKenzie Paul & Associates
1 Collection Bureau of America Ltd.
1 Jim Bottin Enterprises, Inc
1 Illinois Collection Service, Inc.
1 LexisNexis
1 Sunrise Credit Services Inc.
1 GVA Holdings, LLC
1 Continental Finance Company, LLC
1 CCB Credit Serivces, Inc
1 Ally Financial Inc.
1 CL Holdings, LLC
1 Hollis Cobb Associates
1 Merchants and Medical Credit Corporation, Inc.
1 Client Services, Inc.
1 Global Credit & Collection Corporation
1 Risecredit, LLC
1 McKellar & Associates Group, Inc.
1 Michael Andrews & Associates LLC
1 I.C. System, Inc.
1 SFS, Inc
1 Account Recovery Service, Inc. (WI)
1 Midwest Credit & Collection, Inc.
1 Shellpoint Partners, LLC
1 Caliber Home Loans, Inc
1 Fairway Capital Recovery, LLC
1 Alliant Capital Management LLC
1 Asset Management Outsourcing, Inc.
1 Afni, Inc.
1 Debt Recovery Solutions, LLC
1 First National Bank of Omaha
1 Frontline Asset Strategies, LLC
1 FirstSource Advantage, LLC
1 Ocwen
1 PNC Bank
1 Green Tree Servicing, LLC
1 Federal Bond and Collection Service, Inc.
1 Primary Financial Services L.L.C.
1 KeyBank NA
1 Midstate Collection Solutions, Inc.
1 GreenPath, Inc.
1 Consumer Collection Management. Inc
1 LTD Financial Services, L.P.
1 Consumer Adjustment Company Incorporated
1 Resurgent Capital Services L.P.
1 The CMI Group, Inc.
1 Professional Recovery Consultants, Inc.
1 Stellar Recovery Inc.
1 West Corporation
1 Franklin Collection Service, Inc.
1 Cavalry Investments, LLC
1 Diverse Funding Associates LLC
1 Municipal Collections of America, Inc.
1 Convergent Resources, Inc.
1 EOS Holdings, Inc.
1 Source Receivables Management LLC
1 United Recovery Systems, LP
1 Santander Consumer USA
1 Nations Recovery Center
1 John C. Bonewicz, P.C.


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