click to close video player (or press 'escape' key)
MAP Resources Near You

LOCATE
Enter your zip code to find local SBA offices, and how government money has reached your neighborhood.
Banks' Consumer Complaints

Notice: Undefined index: zipRange in /var/www/html/inc-apis.php on line 173
Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
Zip Code:
State:
Product:
Response:
Extras:
Company/
Keywords:
SEARCH
Share With:
Subject Line:
Email Body:
129 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

6/4/15
IL 60628
1405707

NetSpend Corporation, a TSYS Company
Closed with explanation (Timely)

Prepaid card (Government benefit payment card)
Fraud or scam

5/29/15
IL 60628
1397558

Navy FCU
In progress (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

5/28/15
IL 60628
1397426

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

5/15/15
IL 60628
1377793

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

5/15/15
IL 60628
1378135

Ocwen
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

5/14/15
IL 60628
1376671

FNIS (Fidelity National Information Services, Inc.)
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Public record)

4/29/15
IL 60628
1352051

Experian
Closed with explanation (Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

4/29/15
IL 60628
1352052

TransUnion
Closed with explanation (Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

4/29/15
IL 60628
1352066

TransUnion
In progress (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

4/29/15
IL 60628
1352067

Equifax
Closed with explanation (Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

4/28/15
IL 60628
1352049

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Personal information)

4/28/15
IL 60628
1352050

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Personal information)

4/28/15
IL 60628
1352063

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Personal information)

4/28/15
IL 60628
1352064

Experian
Closed (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

4/28/15
IL 60628
1352065

Equifax
In progress (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

4/17/15
IL 60628
1334979

Global Asset Management Group, Inc.
Closed (Timely)

Debt collection (Credit card)
Communication tactics (Threatened to take legal action)

4/1/15
IL 60628
1311738

Navient
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

3/29/15
IL 60628
1306180

Green Tree Servicing, LLC
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/17/15
IL 60628
1286755

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

3/13/15
IL 60628
1282827

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

3/11/15
IL 60628
1277975

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Fraud or scam

3/6/15
IL 60628
1271275

Round Point Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

2/11/15
IL 60628
1237204

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/10/15
IL 60628
1233439

U.S. Bancorp
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

1/8/15
IL 60628
1186074

Encore Capital Group
Closed with non-monetary relief (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

1/8/15
IL 60628
1187091

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/8/15
IL 60628
1187731

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

1/8/15
IL 60628
1187732

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

12/30/14
IL 60628
1174512

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

12/24/14
IL 60628
1170622

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/24/14
IL 60628
1170908

PayPal
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Deposits and withdrawals

12/19/14
IL 60628
1164513

Rubin & Yates, LLC
Untimely response (Not Timely)

Debt collection
Taking/threatening an illegal action (Threatened to sue on too old debt)

12/6/14
IL 60628
1146032

Citibank
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

12/4/14
IL 60628
1142054

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/13/14
IL 60628
1115631

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

11/12/14
IL 60628
1114614

U.S. Bancorp
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

11/7/14
IL 60628
1107882

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

11/3/14
IL 60628
1098960

Grant & Weber
Closed with explanation (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

11/3/14
IL 60628
1098961

Alternative Revenue Systems, Inc
Closed (Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Right to dispute notice not received)

10/31/14
IL 60628
1097486

Experian
Closed with non-monetary relief (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

10/27/14
IL 60628
1089363

Capital One
Closed with explanation (Timely)

Credit card
Balance transfer

10/27/14
IL 60628
1089364

Springleaf Finance Corporation
Closed with monetary relief (Timely)

Consumer loan (Installment loan)
Problems when you are unable to pay

10/23/14
IL 60628
1083122

Rushmore Service Center, LLC
Closed with explanation (Timely)

Debt collection (Credit card)
Communication tactics (Frequent or repeated calls)

9/30/14
IL 60628
1052678

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

9/18/14
IL 60628
1035092

FNIS (Fidelity National Information Services, Inc.)
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

9/8/14
IL 60628
1019907

Portfolio Recovery Associates, Inc.
Closed with non-monetary relief (Not Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt was paid)

8/28/14
IL 60628
1006886

GE Capital Retail
Closed with monetary relief (Not Timely)

Credit card
Credit determination

8/19/14
IL 60628
991139

U.S. Bancorp
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Using a debit or ATM card

8/11/14
IL 60628
978786

Navient
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Getting a loan

7/29/14
IL 60628
958540

Value Auto Mart Inc.
Closed with explanation (Not Timely)

Consumer loan (Vehicle loan)
Problems when you are unable to pay

7/26/14
IL 60628
955612

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

7/26/14
IL 60628
955613

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account terms)

7/26/14
IL 60628
955614

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account terms)

7/25/14
IL 60628
954889

TransUnion
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

7/21/14
IL 60628
945969

TCF National Bank
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

7/18/14
IL 60628
943927

Citibank
Closed with explanation (Not Timely)

Credit card
Billing statement

7/9/14
IL 60628
929303

Stellar Recovery Inc.
Closed with explanation (Not Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

5/27/14
IL 60628
869384

TCF National Bank
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

5/16/14
IL 60628
857128

Penn Credit Corporation
Closed with explanation (Not Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

5/5/14
IL 60628
837104

OneWest Bank
Closed with explanation (Timely, Disputed)

Mortgage (Reverse mortgage)
Loan modification, collection, foreclosure

5/1/14
IL 60628
835479

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Public record)

4/23/14
IL 60628
822407

First Data Corporation
Closed with explanation (Not Timely)

Debt collection
Communication tactics (Frequent or repeated calls)

4/8/14
IL 60628
799455

Citibank
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

3/28/14
IL 60628
783333

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/27/14
IL 60628
780911

Citibank
Closed with non-monetary relief (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

3/13/14
IL 60628
767368

Freedom Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Application, originator, mortgage broker

2/27/14
IL 60628
736070

HSBC
Closed with explanation (Not Timely)

Credit card
Identity theft / Fraud / Embezzlement

2/25/14
IL 60628
730231

Pinnacle Credit Services, LLC
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

2/24/14
IL 60628
727776

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

1/29/14
IL 60628
690516

EOS Holdings, Inc.
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not given enough info to verify debt)

1/28/14
IL 60628
688400

Fifth Third Bank
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

1/6/14
IL 60628
656401

Capital One
Closed with explanation (Timely)

Credit card
Billing statement

12/29/13
IL 60628
648386

Nationwide Acceptance LLC
Closed with explanation (Not Timely)

Debt collection (Auto)
Communication tactics (Frequent or repeated calls)

12/27/13
IL 60628
647414

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

12/20/13
IL 60628
642206

U.S. Bancorp
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

11/25/13
IL 60628
611748

Capital One
Closed with explanation (Not Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

11/15/13
IL 60628
597471

Resurgent Capital Services L.P.
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/7/13
IL 60628
590561

JPMorgan Chase
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Using a debit or ATM card

11/7/13
IL 60628
590595

JPMorgan Chase
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Using a debit or ATM card

11/6/13
IL 60628
589436

Bank of America
Closed with non-monetary relief (Not Timely)

Bank account or service (Checking account)
Using a debit or ATM card

10/9/13
IL 60628
556273

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

9/24/13
IL 60628
540390

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

9/24/13
IL 60628
540391

Capital One
Closed with explanation (Not Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

9/12/13
IL 60628
525539

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

9/7/13
IL 60628
518794

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

8/30/13
IL 60628
510900

Fifth Third Bank
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Using a debit or ATM card

7/8/13
IL 60628
450628

Capital One
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Taking out the loan or lease

7/1/13
IL 60628
447481

TD Bank
Closed with explanation (Timely)

Credit card
Other

5/6/13
IL 60628
399191

RBS Citizens
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

4/15/13
IL 60628
382679

Capital One
Closed with explanation (Timely)

Credit card
Collection debt dispute

4/8/13
IL 60628
376393

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

3/13/13
IL 60628
353630

OneWest Bank
Closed (Timely)

Mortgage (Other mortgage)
Other

3/1/13
IL 60628
339470

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Billing statement

2/14/13
IL 60628
316983

Equifax
Closed with explanation (Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

1/29/13
IL 60628
270911

Wells Fargo
Closed with non-monetary relief (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/24/13
IL 60628
260243

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/18/13
IL 60628
244046

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

1/14/13
IL 60628
230944

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

12/24/12
IL 60628
217155

Wells Fargo
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/5/12
IL 60628
204139

Ally Financial Inc.
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

12/4/12
IL 60628
202836

U.S. Bancorp
Closed with explanation (Timely)

Bank account or service ((CD) Certificate of deposit)
Deposits and withdrawals

11/30/12
IL 60628
201739

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/8/12
IL 60628
187619

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

10/17/12
IL 60628
173716

HSBC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

9/26/12
IL 60628
160063

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/25/12
IL 60628
159748

OneWest Bank
Closed with explanation (Timely)

Mortgage (Reverse mortgage)
Loan servicing, payments, escrow account

9/6/12
IL 60628
147582

TCF National Bank
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

9/4/12
IL 60628
146245

GE Capital Retail
Closed with monetary relief (Timely)

Credit card
Billing disputes

8/24/12
IL 60628
141470

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/10/12
IL 60628
133906

Citibank
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/8/12
IL 60628
131494

Bank of America
Closed with non-monetary relief (Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

8/1/12
IL 60628
128309

Wells Fargo
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

8/1/12
IL 60628
128407

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/26/12
IL 60628
124873

JPMorgan Chase
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

7/10/12
IL 60628
114485

M&T Bank
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

7/8/12
IL 60628
113568

AES/PHEAA
Closed with non-monetary relief (Timely)

Student loan (Non-federal student loan)
Repaying your loan

6/12/12
IL 60628
100069

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

6/5/12
IL 60628
94036

TCF National Bank
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Deposits and withdrawals

6/4/12
IL 60628
92075

Citibank
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Using a debit or ATM card

5/30/12
IL 60628
89247

U.S. Bancorp
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

5/18/12
IL 60628
82983

Citibank
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

5/17/12
IL 60628
82531

JPMorgan Chase
Closed without relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

5/16/12
IL 60628
80351

JPMorgan Chase
Closed with relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

5/3/12
IL 60628
70239

JPMorgan Chase
Closed with relief (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

4/4/12
IL 60628
39469

JPMorgan Chase
Closed without relief (Timely, Disputed)

Bank account or service ((CD) Certificate of deposit)
Making/receiving payments, sending money

3/13/12
IL 60628
35055

Wells Fargo
Closed without relief (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/22/12
IL 60628
25631

Capital One
Closed without relief (Timely)

Credit card
Application processing delay

2/12/12
IL 60628
23749

TCF National Bank
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

1/10/12
IL 60628
12253

Citibank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

129 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




Members Talk Live To A "Free-Money Coach"
Ask Your Personal Researcher Any Question You Want About Getting Government Money And Assistance






Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

Franchise Brand Name
% Loan Failure Rate $ of SBA Loans
WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


See All Franchises   




LESKO VIDEO PROFILE, VICE MAGAZINE LESKO DOCUMENTARY LESKO FREE RADIO MATTHEW'S BIOGRAPHY                     IN THE NEWS
CONTACT US
Matthew Lesko © 2005-2018