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Banks' Consumer Complaints

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Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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167 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

8/26/15
IL 60640
1537224

MoneyGram
Closed with monetary relief (Not Timely)

Money transfers (International money transfer)
Other service issues

6/9/15
IL 60640
1412105

Barclays
Closed with monetary relief (Timely)

Credit card
Other

6/2/15
IL 60640
1401483

CarFinance Capital LLC
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Taking out the loan or lease

5/29/15
IL 60640
1397006

Equifax
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (Inadequate help over the phone)

5/29/15
IL 60640
1397249

Experian
In progress (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

5/22/15
IL 60640
1389380

Equifax
In progress (Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/22/15
IL 60640
1389381

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/20/15
IL 60640
1385359

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

5/18/15
IL 60640
1380046

Penn Credit Corporation
Closed with explanation (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt was paid)

5/12/15
IL 60640
1372200

Continental Finance Company, LLC
Closed with explanation (Timely)

Credit card
Other

5/8/15
IL 60640
1366860

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Timely)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

4/29/15
IL 60640
1354162

Portfolio Recovery Associates, Inc.
Closed with non-monetary relief (Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt was paid)

4/15/15
IL 60640
1332429

Navient
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Can't repay my loan

4/2/15
AK 60640
1313722

Citibank
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

3/31/15
IL 60640
1307779

Capital One
Closed with monetary relief (Timely, Disputed)

Credit card
Other

3/27/15
IL 60640
1304390

ACS Education Services
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Can't repay my loan

3/26/15
IL 60640
1302633

Discover
Closed with monetary relief (Timely)

Credit card
Billing disputes

3/11/15
IL 60640
1277889

Asset Recovery Solutions, LLC
Closed (Timely)

Student loan (Non-federal student loan)
Can't repay my loan

3/10/15
IL 60640
1275721

U.S. Bancorp
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Deposits and withdrawals

3/4/15
IL 60640
1267379

Bank of America
Closed with explanation (Timely)

Debt collection (Credit card)
Disclosure verification of debt (Right to dispute notice not received)

3/4/15
IL 60640
1268544

Sacor Financial, Inc
Closed (Timely)

Debt collection (Credit card)
Disclosure verification of debt (Right to dispute notice not received)

2/26/15
IL 60640
1258455

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

2/23/15
IL 60640
1253350

Capital One
Closed with explanation (Timely)

Credit card
Credit line increase/decrease

2/17/15
IL 60640
1244349

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/16/15
IL 60640
1241685

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Public record)

2/12/15
IL 60640
1238168

PC LEGAL SERVICES, LLC
Closed (Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Impersonated an attorney or official)

2/10/15
IL 60640
1235170

Great Lakes
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Can't repay my loan

1/18/15
IL 60640
1198319

Portfolio Recovery Associates, Inc.
Closed with explanation (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

1/16/15
IL 60640
1196979

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not given enough info to verify debt)

1/16/15
IL 60640
1196977

Cavalry Investments, LLC
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not given enough info to verify debt)

1/16/15
IL 60640
1196978

Capital One
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not given enough info to verify debt)

1/15/15
IL 60640
1196289

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/15/15
IL 60640
1196290

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/15/15
IL 60640
1196291

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/15/15
IL 60640
1196292

Encore Capital Group
Closed with explanation (Timely)

Debt collection (Credit card)
Disclosure verification of debt (Not given enough info to verify debt)

1/15/15
IL 60640
1196293

Resurgent Capital Services L.P.
Closed with non-monetary relief (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

1/15/15
IL 60640
1196296

Unlimited Progress Corp
Closed with explanation (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt was paid)

1/15/15
IL 60640
1196298

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

1/15/15
IL 60640
1196297

HSBC
Closed with explanation (Timely)

Credit card
Identity theft / Fraud / Embezzlement

1/13/15
IL 60640
1191576

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Personal information)

12/30/14
IL 60640
1174579

Bank of America
Closed with monetary relief (Timely)

Bank account or service (Other bank product/service)
Problems caused by my funds being low

12/21/14
IL 60640
1165696

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

12/12/14
IL 60640
1154487

PNC Bank
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

12/2/14
IL 60640
1139098

Receivables Performance Management LLC
Closed with explanation (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

12/1/14
IL 60640
1136595

U.S. Bancorp
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Credit decision / Underwriting

11/19/14
IL 60640
1127791

National Bureau of Collections, Inc
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Taking/threatening an illegal action (Threatened arrest/jail if do not pay)

11/19/14
IL 60640
1144032

Equifax
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (Inadequate help over the phone)

10/17/14
IL 60640
1076197

Red Rock Tribal Lending
Closed with explanation (Not Timely)

Payday loan
Received a loan I didn't apply for

10/14/14
IL 60640
1069567

GE Capital Retail
Closed with monetary relief (Not Timely)

Credit card
APR or interest rate

10/14/14
IL 60640
1070723

Afni, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

9/29/14
IL 60640
1049647

FNIS (Fidelity National Information Services, Inc.)
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

9/17/14
IL 60640
1035443

Bank of America
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Settlement process and costs

9/16/14
IL 60640
1030772

Encore Capital Group
Closed with explanation (Not Timely, Disputed)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

9/15/14
IL 60640
1028136

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

9/12/14
IL 60640
1026722

Bank of America
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

9/4/14
IL 60640
1014991

Southwest Credit Systems, L.P.
Closed (Timely)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Threatened to take legal action)

8/26/14
IL 60640
1001146

Municipal Collections Services, Inc.
Closed with explanation (Not Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Right to dispute notice not received)

8/20/14
IL 60640
993725

Fifth Third Bank
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Other transaction issues

8/17/14
IL 60640
987870

Citibank
Closed with non-monetary relief (Not Timely, Disputed)

Credit card
APR or interest rate

7/18/14
IL 60640
944049

Northwest Collectors Inc.
Closed with explanation (Not Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not disclosed as an attempt to collect)

7/18/14
IL 60640
944513

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

7/11/14
IL 60640
934036

PNC Bank
Closed with explanation (Not Timely, Disputed)

Consumer loan (Personal line of credit)
Managing the line of credit

7/8/14
IL 60640
926754

The Regional Adjustment Bureau, Incorporated
Closed with non-monetary relief (Not Timely)

Debt collection (Non-federal student loan)
Improper contact or sharing of info (Contacted employer after asked not to)

7/8/14
IL 60640
930409

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

7/3/14
IL 60640
922957

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

7/3/14
IL 60640
922958

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

7/3/14
IL 60640
922959

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

7/3/14
IL 60640
922960

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

7/3/14
IL 60640
922961

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

7/3/14
IL 60640
922962

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

7/3/14
IL 60640
922963

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

7/3/14
IL 60640
922964

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

7/3/14
IL 60640
922965

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

7/3/14
IL 60640
922966

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

7/3/14
IL 60640
922968

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

7/3/14
IL 60640
922969

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

7/3/14
IL 60640
922970

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

7/3/14
IL 60640
922971

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

7/3/14
IL 60640
922972

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

6/30/14
IL 60640
917142

Retrieval-Masters Creditors Bureau, Inc.
Closed (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

6/26/14
IL 60640
913946

Experian
Closed with non-monetary relief (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

6/18/14
IL 60640
901262

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

6/16/14
IL 60640
895777

Ally Financial Inc.
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

6/11/14
IL 60640
891338

JPMorgan Chase
Closed with explanation (Not Timely)

Credit card
Other

5/27/14
IL 60640
868176

HSBC
Closed with explanation (Not Timely)

Credit card
Identity theft / Fraud / Embezzlement

5/27/14
IL 60640
868287

Discover
Closed with non-monetary relief (Not Timely)

Credit card
Rewards

5/21/14
IL 60640
863812

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Credit card
Closing/Cancelling account

5/16/14
IL 60640
857041

Citibank
Closed with explanation (Not Timely)

Credit card
Other

5/13/14
IL 60640
851144

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/5/14
IL 60640
838806

Arnold Scott Harris, P.C.
Closed with explanation (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

5/2/14
IL 60640
835687

CashCall, Inc.
Closed with explanation (Not Timely)

Debt collection (Payday loan)
Communication tactics (Frequent or repeated calls)

5/2/14
IL 60640
836498

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

4/25/14
IL 60640
826671

HSBC
Closed with explanation (Not Timely)

Credit card
Other

4/14/14
IL 60640
808839

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

4/4/14
IL 60640
794066

Amex
Closed with monetary relief (Timely)

Credit card
Late fee

4/3/14
IL 60640
792688

Encore Capital Group
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Frequent or repeated calls)

4/3/14
IL 60640
792689

Citibank
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Frequent or repeated calls)

4/3/14
IL 60640
792690

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account terms)

4/3/14
IL 60640
792691

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account terms)

4/3/14
IL 60640
792692

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account terms)

3/24/14
IL 60640
774797

MEFA
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Can't repay my loan

3/18/14
IL 60640
768484

U.S. Bancorp
Closed with explanation (Timely)

Credit card
Advertising and marketing

3/6/14
IL 60640
746395

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/6/14
IL 60640
746396

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

2/24/14
IL 60640
730073

Citibank
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

2/23/14
IL 60640
727029

Navient
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

2/6/14
IL 60640
702572

HSBC
Closed with explanation (Not Timely)

Credit card
Sale of account

1/31/14
IL 60640
696389

Southwest Credit Systems, L.P.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not given enough info to verify debt)

1/28/14
IL 60640
689199

Bank of America
Closed with explanation (Timely)

Bank account or service (Cashing a check without an account)
Making/receiving payments, sending money

1/20/14
IL 60640
676313

PayPal
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Making/receiving payments, sending money

12/31/13
IL 60640
650477

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

12/6/13
IL 60640
624614

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

12/4/13
IL 60640
620554

Navient
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Repaying your loan

12/4/13
IL 60640
620724

The Anderson Financial Group, Inc.
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

11/21/13
IL 60640
607867

Select Portfolio Servicing, Inc
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/16/13
IL 60640
601480

Williams & Fudge, Inc
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Repaying your loan

11/8/13
IL 60640
593151

Capital One
Closed with explanation (Not Timely)

Credit card
Other

10/24/13
IL 60640
570343

Blatt, Hasenmiller, Leibsker & Moore, LLC
Closed with non-monetary relief (Not Timely)

Debt collection (Non-federal student loan)
Communication tactics (Called after sent written cease of comm)

10/21/13
IL 60640
565568

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

10/21/13
IL 60640
565569

Experian
Closed with explanation (Not Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

10/21/13
IL 60640
565570

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

10/7/13
IL 60640
553609

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

9/15/13
IL 60640
526506

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

9/6/13
IL 60640
518364

Capital One
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account terms)

8/22/13
IL 60640
500346

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Forbearance / Workout plans

8/19/13
IL 60640
496257

Blitt and Gaines, P.C.
Closed with non-monetary relief (Timely)

Debt collection (Credit card)
Communication tactics (Threatened to take legal action)

8/13/13
IL 60640
491819

GC Services Limited Partnership
Closed with non-monetary relief (Not Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt is not mine)

6/4/13
IL 60640
423352

Citibank
Closed with non-monetary relief (Timely)

Credit card
Delinquent account

5/28/13
IL 60640
417785

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

4/10/13
IL 60640
379374

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

3/28/13
IL 60640
368762

Navient
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Repaying your loan

3/19/13
IL 60640
359929

Citibank
Closed with monetary relief (Timely, Disputed)

Credit card
Customer service / Customer relations

3/10/13
IL 60640
348114

Citibank
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

3/5/13
IL 60640
342687

Discover
Closed with explanation (Timely)

Credit card
Other

2/27/13
IL 60640
336341

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

1/19/13
IL 60640
249196

Capital One
Closed with explanation (Timely)

Credit card
Rewards

12/27/12
IL 60640
216313

Navient
Closed with monetary relief (Timely)

Student loan (Non-federal student loan)
Problems when you are unable to pay

12/7/12
IL 60640
206020

Interbank Mortgage Company
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

11/30/12
IL 60640
200962

Barclays
Closed with monetary relief (Timely)

Credit card
APR or interest rate

11/21/12
IL 60640
195728

TCF National Bank
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

11/6/12
IL 60640
185355

TCF National Bank
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

11/2/12
IL 60640
184157

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Customer service / Customer relations

10/13/12
IL 60640
171138

Capital One
Closed with non-monetary relief (Timely, Disputed)

Credit card
Billing statement

9/6/12
IL 60640
147460

Bank of America
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

8/27/12
IL 60640
142680

Citibank
Closed with non-monetary relief (Timely)

Credit card
Closing/Cancelling account

8/17/12
IL 60640
137591

PNC Bank
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

8/11/12
IL 60640
133730

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Application, originator, mortgage broker

8/9/12
IL 60640
133131

Navient
Closed with explanation (Timely, Disputed)

Student loan (Non-federal student loan)
Repaying your loan

8/6/12
IL 60640
130790

Wells Fargo
Closed with non-monetary relief (Timely, Disputed)

Credit card
Cash advance

7/25/12
IL 60640
124160

BMO Harris
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Application, originator, mortgage broker

7/25/12
IL 60640
124305

JPMorgan Chase
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

7/8/12
IL 60640
113547

Bank of America
Closed with monetary relief (Timely)

Credit card
Credit reporting

6/20/12
IL 60640
105164

TCF National Bank
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

6/20/12
IL 60640
105225

Amex
Closed with explanation (Timely)

Credit card
APR or interest rate

6/18/12
IL 60640
103287

Citibank
Closed with explanation (Timely)

Credit card
Billing disputes

6/18/12
IL 60640
103290

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Credit decision / Underwriting

6/14/12
IN 60640
101816

Citibank
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Repaying your loan

5/8/12
IL 60640
73808

Bank of America
Closed with relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

3/21/12
IL 60640
17755

Fifth Third Bank
Closed without relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

3/10/12
IL 60640
33338

Citibank
Closed with relief (Timely)

Credit card
Late fee

1/17/12
IL 60640
14152

JPMorgan Chase
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/9/12
IL 60640
10014

JPMorgan Chase
Closed without relief (Not Timely)

Credit card
Collection practices

1/9/12
IL 60640
10015

Citibank
Closed without relief (Timely, Disputed)

Credit card
Collection practices

1/5/12
IL 60640
10013

Bank of America
Closed without relief (Timely, Disputed)

Credit card
Collection practices

12/10/11
IL 60640
4527

USAA Savings
Untimely response (Not Timely)

Credit card
Identity theft / Fraud / Embezzlement

12/8/11
IL 60640
4159

Citibank
Closed without relief (Timely)

Credit card
Payoff process

12/4/11
IL 60640
2788

Capital One
Closed without relief (Timely)

Credit card
Credit line increase/decrease

167 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




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Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

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80.85%$9 Million


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COUNTRY CLUTTER
80.00%$2 Million


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SUPER SUPPERS
76.92%$1 Million


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