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Banks' Consumer Complaints

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Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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166 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

6/9/15
TX 75070
1413388

PrimeLending, A PlainsCapital Company
In progress (Timely)

Mortgage (Conventional fixed mortgage)
Credit decision / Underwriting

6/6/15
TX 75070
1409194

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

5/28/15
TX 75070
1396660

Credit Adjustments Inc
Closed with explanation (Timely)

Debt collection (Federal student loan)
Improper contact or sharing of info (Talked to a third party about my debt)

5/22/15
TX 75070
1389899

Tenet HealthCare Corporation
Closed with explanation (Timely, Disputed)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

5/22/15
TX 75070
1390161

Wells Fargo
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

5/20/15
TX 75070
1385670

TransUnion
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

5/19/15
TX 75070
1383345

Citibank
Closed with monetary relief (Timely)

Debt collection (Credit card)
Communication tactics (Frequent or repeated calls)

5/15/15
TX 75070
1377462

Allied Interstate LLC
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

4/29/15
TX 75070
1351892

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

4/29/15
TX 75070
1351893

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

4/22/15
TX 75070
1344769

Capital One
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

4/14/15
TX 75070
1330457

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

4/13/15
TX 75070
1327963

AmerAssist A/R Solutions, Inc.
In progress (Timely)

Debt collection (Medical)
Disclosure verification of debt (Not given enough info to verify debt)

4/3/15
TX 75070
1314482

Capital One
Closed with explanation (Timely)

Credit card
Closing/Cancelling account

3/18/15
TX 75070
1288855

BBVA Compass
Closed with explanation (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

3/16/15
TX 75070
1285828

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Using a debit or ATM card

3/15/15
TX 75070
1283577

Wells Fargo
Closed with monetary relief (Timely)

Mortgage (Other mortgage)
Application, originator, mortgage broker

3/5/15
TX 75070
1269062

Atlanticus Services Corporation
Closed (Timely)

Credit card
Closing/Cancelling account

3/5/15
TX 75070
1269999

Round Point Mortgage
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

3/3/15
TX 75070
1265882

Royal United Mortgage LLC
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Credit decision / Underwriting

2/26/15
TX 75070
1258179

Nationstar Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

2/24/15
TX 75070
1255095

PennyMac Loan Services, LLC
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

2/13/15
TX 75070
1239525

Citibank
Closed with non-monetary relief (Timely)

Credit card
Advertising and marketing

2/12/15
TX 75070
1239423

Enova International, Inc.
Closed with explanation (Timely)

Debt collection (Payday loan)
Taking/threatening an illegal action (Threatened arrest/jail if do not pay)

2/9/15
TX 75070
1231734

HSBC
Closed with explanation (Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt was discharged in bankruptcy)

2/3/15
TX 75070
1222111

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

2/3/15
TX 75070
1222112

TransUnion
In progress (Timely)

Credit reporting
Incorrect information on credit report (Account status)

2/3/15
TX 75070
1222113

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/27/15
TX 75070
1212098

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Credit card
Closing/Cancelling account

1/17/15
TX 75070
1198024

Caine & Weiner Co. Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Attempted to collect wrong amount)

1/14/15
TX 75070
1193413

Wells Fargo
Closed with monetary relief (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

12/22/14
TX 75070
1165775

Discover
Closed with non-monetary relief (Timely)

Credit card
Other

12/19/14
TX 75070
1164344

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

11/22/14
TX 75070
1125441

U.S. Bancorp
Closed with explanation (Timely)

Mortgage (Other mortgage)
Settlement process and costs

11/19/14
TX 75070
1200641

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

11/19/14
TX 75070
1200642

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

11/17/14
TX 75070
1119563

BBVA Compass
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

11/8/14
TX 75070
1109089

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

10/23/14
TX 75070
1084571

Capital One
Closed with explanation (Timely)

Credit card
Billing disputes

10/19/14
TX 75070
1077177

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

10/16/14
TX 75070
1074008

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

9/26/14
TX 75070
1047499

Standard Mortgage Corporation
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

9/25/14
TX 75070
1045366

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

9/17/14
TX 75070
1032858

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

9/17/14
TX 75070
1033296

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

9/15/14
TX 75070
1028643

Citibank
Closed with explanation (Not Timely)

Consumer loan (Installment loan)
Problems when you are unable to pay

9/12/14
TX 75070
1027670

GE Capital Retail
Closed with explanation (Not Timely)

Debt collection (Credit card)
Communication tactics (Threatened to take legal action)

9/8/14
TX 75070
1018743

Ad Astra Recovery Services Inc
Closed with explanation (Not Timely)

Debt collection
Communication tactics (Frequent or repeated calls)

9/3/14
TX 75070
1012636

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

9/2/14
TX 75070
1010248

Navient
Closed with explanation (Not Timely, Disputed)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

8/29/14
TX 75070
1008671

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

8/26/14
TX 75070
1002551

Enova International, Inc.
Closed with explanation (Not Timely)

Debt collection (Payday loan)
Taking/threatening an illegal action (Sued w/o proper notification of suit)

8/16/14
TX 75070
987703

Bank of America
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

8/14/14
TX 75070
985352

Toyota Motor Credit Corporation
Closed with non-monetary relief (Not Timely, Disputed)

Debt collection (Auto)
Communication tactics (Frequent or repeated calls)

8/7/14
TX 75070
974372

FNIS (Fidelity National Information Services, Inc.)
Closed with explanation (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

8/1/14
TX 75070
964459

Hillcrest Davidson & Assoc
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

7/31/14
TX 75070
962930

FNIS (Fidelity National Information Services, Inc.)
Closed with explanation (Not Timely)

Credit reporting
Credit reporting company's investigation (Inadequate help over the phone)

7/12/14
TX 75070
934509

ACE Cash Express Inc.
Closed with explanation (Not Timely)

Payday loan
Charged bank acct wrong day or amt

7/12/14
TX 75070
934649

Wells Fargo
Closed with monetary relief (Not Timely)

Bank account or service (Savings account)
Deposits and withdrawals

7/3/14
TX 75070
922262

Credit Protection Association, L.P.
Closed with non-monetary relief (Not Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Attempted to collect wrong amount)

6/28/14
TX 75070
915758

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

6/10/14
TX 75070
891036

Credit Bureau Services Association
Closed with explanation (Not Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt was paid)

5/29/14
TX 75070
872442

Citibank
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

5/28/14
TX 75070
871139

Senex Services Corp.
Untimely response (Not Timely)

Debt collection (Medical)
Disclosure verification of debt (Not given enough info to verify debt)

5/26/14
TX 75070
868090

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

5/14/14
TX 75070
852369

Hunter Warfield, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

5/9/14
TX 75070
845319

CMRE Financial Services, Inc.
Closed with explanation (Timely, Disputed)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

5/5/14
TX 75070
837736

Crosstown Law, LLC
Closed with explanation (Timely, Disputed)

Debt collection
Disclosure verification of debt (Right to dispute notice not received)

4/28/14
TX 75070
828235

Halsted Financial Services, LLC.
Closed with explanation (Not Timely)

Debt collection (Payday loan)
Cont'd attempts collect debt not owed (Debt is not mine)

4/25/14
TX 75070
825106

Wells Fargo
Closed with monetary relief (Timely, Disputed)

Mortgage (Other mortgage)
Application, originator, mortgage broker

4/24/14
TX 75070
823727

CIT Bank National Association
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/23/14
TX 75070
820921

Ocwen
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

4/22/14
TX 75070
820218

RMP Group Inc.
Closed with explanation (Timely, Disputed)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

4/18/14
TX 75070
815728

Santander Consumer USA
Closed with explanation (Not Timely)

Consumer loan (Vehicle loan)
Problems when you are unable to pay

4/4/14
TX 75070
795216

Wells Fargo
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

4/3/14
TX 75070
792156

Wells Fargo
Closed with non-monetary relief (Timely)

Bank account or service (Other bank product/service)
Making/receiving payments, sending money

3/7/14
TX 75070
750390

TransUnion
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

3/7/14
TX 75070
750391

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

3/7/14
TX 75070
750392

Equifax
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

3/2/14
TX 75070
739663

Citibank
Closed with explanation (Timely)

Credit card
Billing disputes

2/25/14
TX 75070
731812

Pinnacle Credit Services, LLC
Closed with explanation (Timely, Disputed)

Debt collection
Disclosure verification of debt (Right to dispute notice not received)

2/20/14
TX 75070
725154

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

2/19/14
TX 75070
721499

Consolidated Management Group, LLC
Closed with explanation (Timely)

Debt collection (Payday loan)
Improper contact or sharing of info (Talked to a third party about my debt)

2/8/14
TX 75070
704760

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

1/30/14
TX 75070
696456

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

1/22/14
TX 75070
680366

FCI Lender Services Inc.
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

1/8/14
TX 75070
659767

HSBC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

1/2/14
TX 75070
653718

GE Capital Retail
Closed with non-monetary relief (Timely)

Credit card
Billing statement

12/11/13
TX 75070
631190

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

12/7/13
TX 75070
624093

GE Capital Retail
Closed with explanation (Not Timely)

Credit card
Payoff process

11/29/13
TX 75070
615898

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

11/4/13
TX 75070
584221

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

10/29/13
TX 75070
574946

U.S. Bancorp
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Application, originator, mortgage broker

10/28/13
TX 75070
573690

Ocwen
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

10/25/13
TX 75070
571625

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

10/7/13
TX 75070
553657

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

9/24/13
TX 75070
540733

Westlake Services, LLC
Closed with explanation (Timely, Disputed)

Consumer loan (Vehicle loan)
Taking out the loan or lease

9/23/13
TX 75070
538973

Windham Professionals
Closed with non-monetary relief (Not Timely)

Debt collection (Non-federal student loan)
Disclosure verification of debt (Not given enough info to verify debt)

9/23/13
TX 75070
538976

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

9/23/13
TX 75070
538977

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

9/23/13
TX 75070
539508

GE Capital Retail
Closed with explanation (Not Timely)

Credit card
Other

9/17/13
TX 75070
531867

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Credit reporting company's investigation (Inadequate help over the phone)

9/9/13
TX 75070
519116

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

9/7/13
TX 75070
518756

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

9/7/13
TX 75070
518757

Equifax
Closed with explanation (Not Timely)

Credit reporting
Credit reporting company's investigation (Investigation took too long)

9/7/13
TX 75070
518758

Experian
Closed with explanation (Not Timely, Disputed)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

8/26/13
TX 75070
501504

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

8/26/13
TX 75070
501505

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

8/20/13
TX 75070
497791

GE Capital Retail
Closed with non-monetary relief (Timely)

Credit card
Billing disputes

8/16/13
TX 75070
493585

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

8/16/13
TX 75070
494323

Credit Systems International, Inc.
Closed with explanation (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt was paid)

8/16/13
TX 75070
494324

Capital One
Closed with non-monetary relief (Timely)

Credit card
Other

8/7/13
TX 75070
484782

Westlake Services, LLC
Closed with explanation (Not Timely, Disputed)

Consumer loan (Vehicle loan)
Managing the loan or lease

7/26/13
TX 75070
474878

JPMorgan Chase
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Using a debit or ATM card

7/25/13
TX 75070
466787

Discover
Closed with explanation (Not Timely)

Debt collection (Credit card)
Taking/threatening an illegal action (Sued w/o proper notification of suit)

7/16/13
TX 75070
458637

Nissan Motor Acceptance Corporation
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

7/16/13
TX 75070
459037

Experian
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

7/16/13
TX 75070
459288

PNC Bank
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

7/14/13
TX 75070
457118

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Public record)

7/11/13
TX 75070
479668

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

7/2/13
TX 75070
448120

Western Union
Closed with explanation (Timely)

Money transfers (International money transfer)
Other transaction issues

7/1/13
TX 75070
446799

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

7/1/13
TX 75070
446800

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Credit monitoring or identity protection (Problem with fraud alerts)

6/27/13
TX 75070
443355

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

6/24/13
TX 75070
440596

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

6/24/13
TX 75070
440597

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

6/24/13
TX 75070
440598

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account terms)

5/30/13
TX 75070
420067

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

5/17/13
TX 75070
409732

Experian
Closed with explanation (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

4/23/13
TX 75070
389398

Equifax
Closed with non-monetary relief (Timely, Disputed)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

3/25/13
TX 75070
365335

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

3/22/13
TX 75070
363267

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/13/13
TX 75070
353325

Regions
Closed with explanation (Timely)

Mortgage (VA mortgage)
Loan modification, collection, foreclosure

3/4/13
TX 75070
341597

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/15/13
TX 75070
317848

Equifax
Closed with explanation (Timely)

Credit reporting
Credit monitoring or identity protection (Account terms and changes)

2/11/13
TX 75070
312797

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Second mortgage)
Loan modification, collection, foreclosure

2/7/13
TX 75070
308784

Amex
Closed with explanation (Timely, Disputed)

Credit card
Billing disputes

2/4/13
TX 75070
289980

Bank of America
Closed with non-monetary relief (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

1/26/13
TX 75070
267584

Nationstar Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

1/23/13
TX 75070
257600

Barclays
Closed with explanation (Timely)

Credit card
Closing/Cancelling account

1/13/13
TX 75070
229796

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

1/10/13
TX 75070
227851

CFAM Financial Services, LLC
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

11/29/12
TX 75070
200710

BOK Financial Corp
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

10/16/12
TX 75070
172341

Nissan Motor Acceptance Corporation
Closed with explanation (Timely)

Consumer loan (Vehicle lease)
Managing the loan or lease

9/26/12
TX 75070
160175

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/10/12
TX 75070
149588

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/7/12
TX 75070
148809

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

8/20/12
TX 75070
138602

Citibank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

8/16/12
TX 75070
136999

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

8/15/12
TX 75070
136301

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/15/12
TX 75070
117603

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

7/3/12
TX 75070
111753

JPMorgan Chase
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

7/2/12
TX 75070
111443

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

6/15/12
TX 75070
102390

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/14/12
TX 75070
101708

Navient
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Repaying your loan

5/3/12
TX 75070
71107

Wells Fargo
Closed with relief (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

4/17/12
TX 75070
14634

MidAmerica Mortgage Inc
Untimely response (Not Timely)

Mortgage (Conventional fixed mortgage)
Credit decision / Underwriting

4/16/12
TX 75070
14628

Bank of America
Closed without relief (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Credit decision / Underwriting

4/9/12
TX 75070
45174

GE Capital Retail
Closed without relief (Timely)

Credit card
Closing/Cancelling account

4/3/12
TX 75070
82073

Bank of America
Closed without relief (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/1/12
TX 75070
14640

Bank of America
Closed without relief (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Credit decision / Underwriting

2/21/12
TX 75070
25189

Bank of America
Closed with relief (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Credit decision / Underwriting

2/7/12
TX 75070
21864

Navy FCU
Untimely response (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/30/12
TX 75070
18739

Bank of America
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/24/12
TX 75070
12664

JPMorgan Chase
Closed without relief (Timely)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

1/3/12
TX 75070
9258

GE Capital Retail
Closed without relief (Timely)

Credit card
Late fee

166 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info


Results by Company

  This search's total
complaints by company:
(click one to filter your search)
16 Experian
13 Bank of America
13 JPMorgan Chase
12 TransUnion
12 Wells Fargo
10 Equifax
9 Nationstar Mortgage
7 GE Capital Retail
6 Citibank
4 Ocwen
4 Capital One
2 BBVA Compass
2 FNIS (Fidelity National Information Services, Inc.)
2 Enova International, Inc.
2 HSBC
2 U.S. Bancorp
2 Westlake Services, LLC
2 Discover
2 Navient
2 Nissan Motor Acceptance Corporation
1 Caine & Weiner Co. Inc.
1 Round Point Mortgage
1 Credit Protection Association, L.P.
1 ACE Cash Express Inc.
1 Hillcrest Davidson & Assoc
1 Toyota Motor Credit Corporation
1 Credit Adjustments Inc
1 AmerAssist A/R Solutions, Inc.
1 Atlanticus Services Corporation
1 Senex Services Corp.
1 Ad Astra Recovery Services Inc
1 Royal United Mortgage LLC
1 Standard Mortgage Corporation
1 Allied Interstate LLC
1 Enhanced Recovery Company, LLC
1 PennyMac Loan Services, LLC
1 Tenet HealthCare Corporation
1 Credit Bureau Services Association
1 Consolidated Management Group, LLC
1 Hunter Warfield, Inc.
1 Western Union
1 MidAmerica Mortgage Inc
1 Navy FCU
1 Select Portfolio Servicing, Inc
1 BOK Financial Corp
1 CFAM Financial Services, LLC
1 Barclays
1 Amex
1 Regions
1 Green Tree Servicing, LLC
1 PNC Bank
1 CMRE Financial Services, Inc.
1 Credit Systems International, Inc.
1 Windham Professionals
1 FCI Lender Services Inc.
1 Pinnacle Credit Services, LLC
1 Santander Consumer USA
1 RMP Group Inc.
1 CIT Bank National Association
1 Halsted Financial Services, LLC.
1 Crosstown Law, LLC
1 PrimeLending, A PlainsCapital Company


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