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Banks' Consumer Complaints

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Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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251 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

8/10/15
TX 76028
1511098

Portfolio Recovery Associates, Inc.
Closed with explanation (Not Timely)

Debt collection (Credit card)
Disclosure verification of debt (Right to dispute notice not received)

5/7/15
TX 76028
1365166

Concord Resolution Inc
Closed with explanation (Not Timely, Disputed)

Debt collection (Payday loan)
Taking/threatening an illegal action (Threatened arrest/jail if do not pay)

4/25/15
TX 76028
1347436

Capital One
Closed with explanation (Timely)

Credit card
Balance transfer

4/23/15
TX 76028
1344248

Financial Credit Service, Inc.
Closed with explanation (Timely)

Debt collection
Improper contact or sharing of info (Talked to a third party about my debt)

4/8/15
TX 76028
1320862

Financial Credit Service, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Threatened to take legal action)

3/30/15
TX 76028
1307261

Citibank
In progress (Timely)

Credit card
Other fee

3/27/15
TX 76028
1303948

Green Tree Servicing, LLC
Closed with explanation (Timely)

Debt collection (Mortgage)
Communication tactics (Frequent or repeated calls)

1/22/15
TX 76028
1205010

Transworld Systems Inc.
Closed with explanation (Timely)

Debt collection (Medical)
Disclosure verification of debt (Right to dispute notice not received)

12/29/14
TX 76028
1173929

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

12/24/14
TX 76028
1170403

Wells Fargo
Closed with explanation (Timely)

Money transfers (Domestic (US) money transfer)
Fraud or scam

12/17/14
TX 76028
1160446

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

12/17/14
TX 76028
1160447

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

12/17/14
TX 76028
1160448

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

12/17/14
TX 76028
1160487

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

12/17/14
TX 76028
1160488

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

12/17/14
TX 76028
1160507

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

12/17/14
TX 76028
1160508

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

12/17/14
TX 76028
1161054

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

12/16/14
TX 76028
1159413

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

12/16/14
TX 76028
1159414

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

12/16/14
TX 76028
1159415

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

12/16/14
TX 76028
1159435

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

12/16/14
TX 76028
1159460

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

12/16/14
TX 76028
1159461

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

12/16/14
TX 76028
1159466

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

12/16/14
TX 76028
1159467

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

12/16/14
TX 76028
1159468

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

12/4/14
TX 76028
1144335

Global Asset Management Group, Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
Improper contact or sharing of info (Talked to a third party about my debt)

12/1/14
TX 76028
1136974

Portfolio Recovery Associates, Inc.
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

12/1/14
TX 76028
1137731

Citibank
Closed with explanation (Timely)

Mortgage (VA mortgage)
Loan modification, collection, foreclosure

11/14/14
TX 76028
1117600

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Credit card
Other

11/3/14
TX 76028
1098828

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Credit decision / Underwriting

11/2/14
TX 76028
1097794

Citibank
Closed with explanation (Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt is not mine)

10/16/14
TX 76028
1075051

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/16/14
TX 76028
1075052

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/16/14
TX 76028
1075053

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/16/14
TX 76028
1075054

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/16/14
TX 76028
1075055

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/16/14
TX 76028
1075056

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/16/14
TX 76028
1075057

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/16/14
TX 76028
1075058

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/16/14
TX 76028
1075059

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/16/14
TX 76028
1075060

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/16/14
TX 76028
1075061

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/16/14
TX 76028
1075062

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/16/14
TX 76028
1075063

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/16/14
TX 76028
1075064

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/16/14
TX 76028
1075065

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/16/14
TX 76028
1075066

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/16/14
TX 76028
1075067

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/16/14
TX 76028
1075068

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/16/14
TX 76028
1075069

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/16/14
TX 76028
1075070

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/16/14
TX 76028
1075071

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/16/14
TX 76028
1075072

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/16/14
TX 76028
1075073

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/16/14
TX 76028
1075074

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/10/14
TX 76028
1066376

Collection Bureau of America Ltd.
Closed with explanation (Not Timely, Disputed)

Debt collection
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

10/10/14
TX 76028
1066377

Capital One
Closed with non-monetary relief (Timely)

Credit card
Sale of account

10/7/14
TX 76028
1061300

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

9/29/14
TX 76028
1049657

GE Capital Retail
Closed with monetary relief (Not Timely)

Credit card
APR or interest rate

9/22/14
TX 76028
1038641

U.S. Bancorp
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

9/17/14
TX 76028
1032644

Wells Fargo
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

9/17/14
TX 76028
1034100

West Corporation
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Attempted to collect wrong amount)

9/16/14
TX 76028
1031514

Nissan Motor Acceptance Corporation
Closed with explanation (Not Timely)

Consumer loan (Vehicle loan)
Problems when you are unable to pay

9/8/14
TX 76028
1018424

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/27/14
TX 76028
1004973

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/25/14
TX 76028
1001235

Loan Care
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

8/14/14
TX 76028
984654

Cottonwood Financial Ltd.
Closed with explanation (Not Timely)

Payday loan
Can't stop charges to bank account

8/6/14
TX 76028
971033

Capital One
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Credit decision / Underwriting

8/4/14
TX 76028
966373

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

8/4/14
TX 76028
966374

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

8/4/14
TX 76028
966901

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

8/4/14
TX 76028
966902

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

8/1/14
TX 76028
964080

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

8/1/14
TX 76028
964081

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

8/1/14
TX 76028
964082

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

8/1/14
TX 76028
964083

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

8/1/14
TX 76028
964084

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

8/1/14
TX 76028
964085

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

8/1/14
TX 76028
964086

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

7/10/14
TX 76028
932042

Credit Systems International, Inc.
Closed with explanation (Not Timely)

Debt collection (Medical)
Communication tactics (Called after sent written cease of comm)

6/24/14
TX 76028
908470

Allied Interstate LLC
Closed with non-monetary relief (Not Timely)

Debt collection
Communication tactics (Frequent or repeated calls)

6/17/14
TX 76028
899601

Ocwen
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

6/13/14
TX 76028
893982

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

6/13/14
TX 76028
893983

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

6/13/14
TX 76028
893984

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

6/13/14
TX 76028
894006

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

6/6/14
TX 76028
884151

Dynamic Recovery Solutions, LLC
Closed with non-monetary relief (Not Timely)

Debt collection
Communication tactics (Frequent or repeated calls)

5/28/14
TX 76028
869770

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

5/27/14
TX 76028
868520

Shellpoint Partners, LLC
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

5/22/14
TX 76028
863992

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/22/14
TX 76028
863993

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/22/14
TX 76028
863995

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/22/14
TX 76028
863996

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/8/14
TX 76028
843150

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/8/14
TX 76028
843151

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/8/14
TX 76028
843152

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/8/14
TX 76028
843153

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/8/14
TX 76028
843171

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/8/14
TX 76028
843172

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/8/14
TX 76028
843173

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/8/14
TX 76028
843174

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/8/14
TX 76028
843175

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/8/14
TX 76028
843176

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

5/8/14
TX 76028
843177

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

5/8/14
TX 76028
843178

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/28/14
TX 76028
782913

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/28/14
TX 76028
782915

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/28/14
TX 76028
782916

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/28/14
TX 76028
782917

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

3/28/14
TX 76028
782918

Encore Capital Group
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

3/28/14
TX 76028
782919

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

3/28/14
TX 76028
782920

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

3/28/14
TX 76028
782921

Bank of America
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

3/28/14
TX 76028
782922

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/28/14
TX 76028
782923

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/28/14
TX 76028
782924

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

3/28/14
TX 76028
782926

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/28/14
TX 76028
782927

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/21/14
TX 76028
771369

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/21/14
76028
772813

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

3/11/14
TX 76028
755175

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/11/14
TX 76028
757133

Encore Capital Group
Closed with non-monetary relief (Not Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not given enough info to verify debt)

3/11/14
TX 76028
762171

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/11/14
TX 76028
766405

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/6/14
TX 76028
746207

Encore Capital Group
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Attempted to collect wrong amount)

3/6/14
TX 76028
746208

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/6/14
TX 76028
746209

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/6/14
TX 76028
746210

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/6/14
TX 76028
746421

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

3/5/14
TX 76028
743850

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

3/5/14
TX 76028
743851

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

3/5/14
TX 76028
743852

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

3/5/14
TX 76028
743853

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

3/5/14
TX 76028
743854

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

3/5/14
TX 76028
743855

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/5/14
TX 76028
743856

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/5/14
TX 76028
743857

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/5/14
TX 76028
743859

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/5/14
TX 76028
743860

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/5/14
TX 76028
744577

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

3/5/14
TX 76028
744578

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

3/5/14
76028
744579

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

3/5/14
TX 76028
744580

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

3/5/14
TX 76028
744581

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

3/5/14
TX 76028
744582

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

3/5/14
TX 76028
744583

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

3/5/14
TX 76028
744584

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

3/5/14
TX 76028
744585

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

3/5/14
TX 76028
744586

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/5/14
TX 76028
744587

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/5/14
TX 76028
744588

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/4/14
TX 76028
741561

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/4/14
TX 76028
741562

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/4/14
TX 76028
741563

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/3/14
TX 76028
740654

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/3/14
TX 76028
740655

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/3/14
TX 76028
740656

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/3/14
TX 76028
740657

Citibank
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

2/11/14
TX 76028
729846

N.A.R., Inc.
Closed with explanation (Timely)

Debt collection (Medical)
Disclosure verification of debt (Not given enough info to verify debt)

2/7/14
TX 76028
703503

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

2/7/14
TX 76028
703504

USAA Savings
Closed with explanation (Timely)

Credit card
Delinquent account

2/7/14
TX 76028
703505

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

2/7/14
TX 76028
703506

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

2/7/14
TX 76028
703507

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

2/7/14
TX 76028
703508

Medical Business Bureau
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

2/7/14
TX 76028
703509

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/7/14
TX 76028
703510

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

2/7/14
TX 76028
703511

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

2/5/14
TX 76028
702080

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

2/5/14
TX 76028
702081

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

2/4/14
TX 76028
699727

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

2/4/14
TX 76028
699728

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/15/14
TX 76028
670642

CNG Financial Corporation
Closed with explanation (Timely)

Debt collection (Payday loan)
Taking/threatening an illegal action (Threatened arrest/jail if do not pay)

1/11/14
TX 76028
664406

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

1/10/14
TX 76028
662869

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/10/14
TX 76028
662870

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/9/14
TX 76028
660789

N.A.R., Inc.
Closed with explanation (Timely)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

1/9/14
TX 76028
660790

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/8/14
TX 76028
660018

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/8/14
TX 76028
660019

Expert Global Solutions, Inc.
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/8/14
TX 76028
660020

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/3/14
TX 76028
653809

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/1/14
TX 76028
651254

ARM WNY LLC
Closed with explanation (Not Timely, Disputed)

Debt collection
Communication tactics (Threatened to take legal action)

12/30/13
TX 76028
649665

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

12/30/13
TX 76028
649666

Encore Capital Group
Closed with explanation (Timely)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

12/30/13
TX 76028
649669

N.A.R., Inc.
Closed with explanation (Not Timely)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

12/11/13
TX 76028
630318

Wells Fargo
Closed with non-monetary relief (Not Timely)

Debt collection (Auto)
Disclosure verification of debt (Not given enough info to verify debt)

11/26/13
TX 76028
612912

JPMorgan Chase
Closed with explanation (Not Timely)

Debt collection
False statements or representation (Attempted to collect wrong amount)

11/26/13
TX 76028
612973

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/26/13
TX 76028
612974

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/26/13
TX 76028
612975

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/26/13
TX 76028
612976

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/26/13
TX 76028
612977

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/26/13
TX 76028
612978

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/26/13
TX 76028
612979

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/26/13
TX 76028
612980

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/26/13
TX 76028
612981

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/26/13
TX 76028
612982

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/26/13
TX 76028
612983

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/26/13
TX 76028
612984

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/26/13
TX 76028
612985

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/26/13
TX 76028
612986

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/26/13
TX 76028
612987

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/26/13
TX 76028
612988

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/4/13
TX 76028
583479

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/4/13
TX 76028
583480

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/4/13
TX 76028
583481

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/4/13
TX 76028
583483

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/4/13
TX 76028
583484

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/4/13
TX 76028
583485

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/4/13
TX 76028
583486

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/4/13
TX 76028
583487

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/4/13
TX 76028
584714

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/4/13
TX 76028
584715

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/4/13
TX 76028
584716

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/22/13
TX 76028
566465

Encore Capital Group
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not given enough info to verify debt)

10/7/13
TX 76028
553666

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/7/13
TX 76028
553667

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/7/13
TX 76028
553668

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/7/13
TX 76028
553671

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/4/13
TX 76028
552904

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/4/13
TX 76028
552905

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/4/13
TX 76028
552906

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/4/13
TX 76028
552907

Bank of America
Closed with explanation (Not Timely)

Debt collection (Credit card)
Disclosure verification of debt (Not given enough info to verify debt)

10/4/13
TX 76028
552908

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/4/13
TX 76028
552911

Resurgent Capital Services L.P.
Closed with explanation (Not Timely)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

10/4/13
TX 76028
552912

Portfolio Recovery Associates, Inc.
Closed with non-monetary relief (Not Timely)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

10/4/13
TX 76028
552913

Encore Capital Group
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not given enough info to verify debt)

10/4/13
TX 76028
552915

Encore Capital Group
Closed with explanation (Not Timely)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

9/15/13
TX 76028
526511

Discover
Closed with non-monetary relief (Not Timely)

Credit card
Privacy

9/10/13
TX 76028
521980

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

7/14/13
TX 76028
457078

Green Tree Servicing, LLC
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

7/2/13
TX 76028
447595

Wells Fargo
Closed with explanation (Timely)

Consumer loan (Personal line of credit)
Account terms and changes

5/9/13
TX 76028
403758

Bank of America
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

5/9/13
TX 76028
403842

Bank of America
Closed with non-monetary relief (Timely, Disputed)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

3/5/13
TX 76028
341654

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/4/13
TX 76028
340963

Equifax
Closed with explanation (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

1/18/13
TX 76028
242968

U.S. Bancorp
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

12/4/12
TX 76028
202955

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

12/3/12
TX 76028
202401

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/8/12
TX 76028
187556

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

10/5/12
TX 76028
166851

Dovenmuehle Mortgage Inc.
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

9/19/12
TX 76028
156280

Capital One
Closed with explanation (Timely, Disputed)

Credit card
Billing disputes

9/15/12
TX 76028
153476

Cornerstone Home Lending Inc.
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Application, originator, mortgage broker

9/14/12
TX 76028
153458

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/13/12
TX 76028
151044

Wells Fargo
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

8/7/12
TX 76028
131635

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/7/12
TX 76028
98644

Citibank
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Other

4/24/12
TX 76028
64144

Wells Fargo
Closed with non-monetary relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

251 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




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Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

Franchise Brand Name
% Loan Failure Rate $ of SBA Loans
WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


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