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Banks' Consumer Complaints

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Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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207 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

7/7/15
TX 77065
1455785

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

6/6/15
TX 77065
1409574

Equifax
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

6/6/15
TX 77065
1409580

CoreLogic
Closed with explanation (Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

6/4/15
TX 77065
1405507

Citibank
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

6/3/15
TX 77065
1403366

GE Capital Retail
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Deposits and withdrawals

6/3/15
TX 77065
1403392

Citibank
Closed with explanation (Timely)

Bank account or service ((CD) Certificate of deposit)
Account opening, closing, or management

5/31/15
TX 77065
1399632

Equifax
Closed with explanation (Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

5/29/15
TX 77065
1398888

BB&T Financial
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

5/24/15
TX 77065
1390400

Equifax
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

5/22/15
TX 77065
1389525

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

5/21/15
TX 77065
1388374

GE Capital Retail
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

5/21/15
TX 77065
1388375

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

5/20/15
TX 77065
1388039

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

5/19/15
TX 77065
1381663

Patrick K Willis Company Inc
Untimely response (Not Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt was paid)

5/18/15
TX 77065
1381719

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

5/18/15
TX 77065
1381720

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/17/15
TX 77065
1379580

Equifax
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

5/9/15
TX 77065
1368704

Equifax
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

5/7/15
TX 77065
1364402

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Public record)

5/7/15
TX 77065
1364401

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Public record)

5/3/15
TX 77065
1357709

Citibank
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

5/1/15
TX 77065
1357258

Critical Resolution Mediation LLC
Untimely response (Not Timely)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Frequent or repeated calls)

4/25/15
TX 77065
1347607

Experian
Closed with explanation (Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

4/25/15
TX 77065
1347608

TransUnion
Closed with explanation (Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

4/25/15
TX 77065
1347609

Equifax
Closed with explanation (Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

4/23/15
TX 77065
1343124

American Recovery Service Incorporated
Closed with explanation (Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt was paid)

4/22/15
TX 77065
1342808

Equifax
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

4/20/15
TX 77065
1336819

Experian
In progress (Timely)

Credit reporting
Incorrect information on credit report (Account status)

4/9/15
TX 77065
1323409

Williams & Fudge, Inc
Closed with explanation (Timely)

Debt collection (Federal student loan)
Improper contact or sharing of info (Contacted employer after asked not to)

4/6/15
TX 77065
1316611

Equifax
In progress (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

4/6/15
TX 77065
1316612

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/30/15
TX 77065
1308128

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

3/30/15
TX 77065
1308129

Transworld Systems Inc.
Closed with explanation (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

3/26/15
TX 77065
1302157

GE Capital Retail
Closed with explanation (Timely, Disputed)

Credit card
Payoff process

3/19/15
TX 77065
1291412

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Fraud or scam

3/18/15
TX 77065
1289830

Capital One
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Deposits and withdrawals

3/14/15
TX 77065
1283259

Speedy Cash Holdings
Closed with explanation (Timely)

Payday loan
Payment to acct not credited

3/13/15
TX 77065
1282920

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/13/15
TX 77065
1282921

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/13/15
TX 77065
1282922

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/12/15
TX 77065
1280867

TransUnion
Closed with explanation (Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

3/12/15
TX 77065
1280868

Equifax
Closed with explanation (Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

2/23/15
TX 77065
1252406

ACE Cash Express Inc.
Closed with explanation (Timely)

Debt collection (Payday loan)
Taking/threatening an illegal action (Threatened to sue on too old debt)

2/22/15
TX 77065
1250992

TransUnion
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

2/22/15
TX 77065
1250993

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

2/22/15
TX 77065
1250994

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/28/15
TX 77065
1213346

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

1/28/15
TX 77065
1217168

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

1/28/15
TX 77065
1217169

Equifax
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

1/28/15
TX 77065
1217170

TransUnion
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

1/28/15
TX 77065
1217171

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/28/15
TX 77065
1217172

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/28/15
TX 77065
1217173

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/22/15
TX 77065
1205522

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

1/17/15
TX 77065
1198229

Citibank
Closed with explanation (Timely)

Credit card
Identity theft / Fraud / Embezzlement

1/15/15
TX 77065
1194965

Citibank
Closed with explanation (Timely)

Credit card
Advertising and marketing

1/12/15
TX 77065
1195586

Experian
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

1/12/15
TX 77065
1195587

Experian
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

1/12/15
TX 77065
1195588

Experian
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

1/12/15
TX 77065
1198824

Experian
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

1/11/15
TX 77065
1189708

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/7/15
TX 77065
1185187

JPMorgan Chase
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

1/2/15
TX 77065
1179748

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

12/30/14
TX 77065
1175523

I.C. System, Inc.
Closed with explanation (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

12/30/14
TX 77065
1175524

Harris & Harris, Ltd.
Closed with explanation (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

12/30/14
TX 77065
1175525

Harvard Collections, LLC
Closed with explanation (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

12/30/14
TX 77065
1175526

Ad Astra Recovery Services Inc
Closed with explanation (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

12/29/14
TX 77065
1174290

Capital One
Closed with explanation (Timely, Disputed)

Credit card
Rewards

12/28/14
TX 77065
1172318

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

12/28/14
TX 77065
1172319

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

12/28/14
TX 77065
1172320

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

12/28/14
TX 77065
1172321

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

12/28/14
TX 77065
1172322

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

12/28/14
TX 77065
1172323

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

12/28/14
TX 77065
1172324

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

12/28/14
TX 77065
1172325

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

12/28/14
TX 77065
1172326

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

12/28/14
TX 77065
1172327

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

12/28/14
TX 77065
1172328

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

12/28/14
TX 77065
1172329

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

12/28/14
TX 77065
1172330

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

12/28/14
TX 77065
1172331

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

12/19/14
TX 77065
1164757

Bank of America
Closed with non-monetary relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

12/17/14
TX 77065
1159980

Hewitt-Capital
Closed with explanation (Timely)

Debt collection (Payday loan)
False statements or representation (Indicated committed crime not paying)

12/16/14
TX 77065
1157794

Amex
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

12/11/14
TX 77065
1151920

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

12/7/14
TX 77065
1146302

Equifax
Closed with explanation (Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

12/7/14
TX 77065
1146303

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

11/29/14
TX 77065
1135674

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

11/25/14
TX 77065
1130186

GE Capital Retail
Closed with monetary relief (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

11/22/14
TX 77065
1125243

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Making/receiving payments, sending money

11/22/14
TX 77065
1125244

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

11/22/14
TX 77065
1125246

Citibank
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Making/receiving payments, sending money

11/21/14
TX 77065
1125242

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

11/17/14
TX 77065
1120517

PayPal
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

11/14/14
TX 77065
1116233

Barclays
Closed with explanation (Timely)

Debt collection (Credit card)
Communication tactics (Frequent or repeated calls)

11/14/14
TX 77065
1116685

United Recovery Systems, LP
Closed with explanation (Timely)

Debt collection (Credit card)
Communication tactics (Frequent or repeated calls)

11/14/14
TX 77065
1116686

Amex
Closed with non-monetary relief (Timely)

Debt collection (Credit card)
Communication tactics (Frequent or repeated calls)

11/13/14
TX 77065
1115721

Experian
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (Investigation took too long)

11/13/14
TX 77065
1115722

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/13/14
TX 77065
1115723

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/12/14
TX 77065
1113480

TransUnion
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (Investigation took too long)

11/5/14
TX 77065
1103830

Cohen & Associates
Untimely response (Not Timely)

Debt collection
Taking/threatening an illegal action (Threatened arrest/jail if do not pay)

10/16/14
TX 77065
1075190

AR Resources, Inc.
Closed with explanation (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

10/16/14
TX 77065
1073162

American Credit Acceptance, LLC
Closed (Timely)

Consumer loan (Installment loan)
Taking out the loan or lease

10/9/14
TX 77065
1064973

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

10/8/14
TX 77065
1064148

Experian
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

10/8/14
TX 77065
1064149

Equifax
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

10/8/14
TX 77065
1064150

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

9/28/14
TX 77065
1048361

Encore Capital Group
Closed with non-monetary relief (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

9/8/14
TX 77065
1019460

Capital One
Closed with explanation (Not Timely)

Credit card
Identity theft / Fraud / Embezzlement

9/8/14
TX 77065
1019461

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

9/7/14
TX 77065
1019454

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

9/7/14
TX 77065
1019455

Barclays
Closed with explanation (Not Timely)

Credit card
Identity theft / Fraud / Embezzlement

9/7/14
TX 77065
1019456

Santander Consumer USA
Closed with explanation (Not Timely, Disputed)

Credit card
Identity theft / Fraud / Embezzlement

9/7/14
TX 77065
1019457

Citibank
Closed with explanation (Not Timely)

Credit card
Identity theft / Fraud / Embezzlement

9/7/14
TX 77065
1019458

Bank of America
Closed with explanation (Not Timely)

Credit card
Identity theft / Fraud / Embezzlement

9/7/14
TX 77065
1019459

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Credit card
Identity theft / Fraud / Embezzlement

8/31/14
TX 77065
1009073

TransUnion
Closed with explanation (Not Timely, Disputed)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

8/31/14
TX 77065
1009074

TransUnion
Closed with explanation (Not Timely, Disputed)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

8/31/14
TX 77065
1009075

TransUnion
Closed with explanation (Not Timely, Disputed)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

8/31/14
TX 77065
1009076

Experian
Closed with non-monetary relief (Not Timely, Disputed)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

8/31/14
TX 77065
1009078

TransUnion
Closed with explanation (Not Timely, Disputed)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

8/28/14
TX 77065
1006178

IBERIABANK
Closed with explanation (Not Timely)

Credit card
Other

8/27/14
TX 77065
1003082

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

8/24/14
TX 77065
998836

Experian
Closed with explanation (Not Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

8/24/14
TX 77065
998837

TransUnion
Closed with explanation (Not Timely, Disputed)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

8/24/14
TX 77065
998838

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

8/23/14
TX 77065
998244

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Credit reporting company's investigation (Investigation took too long)

8/23/14
TX 77065
998245

Experian
Closed with explanation (Not Timely)

Credit reporting
Credit reporting company's investigation (Investigation took too long)

8/22/14
TX 77065
996547

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

8/20/14
TX 77065
992256

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

8/20/14
TX 77065
992420

Experian
Closed with explanation (Not Timely, Disputed)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

8/19/14
TX 77065
990232

Tenet HealthCare Corporation
Closed with explanation (Not Timely)

Debt collection (Medical)
Improper contact or sharing of info (Talked to a third party about my debt)

8/18/14
TX 77065
989473

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

8/11/14
TX 77065
978129

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

8/1/14
TX 77065
964077

Amex
Closed with explanation (Not Timely)

Credit card
Identity theft / Fraud / Embezzlement

7/31/14
TX 77065
962004

Wells Fargo
Closed with explanation (Not Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

7/31/14
TX 77065
962005

JPMorgan Chase
Closed with explanation (Not Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

7/31/14
TX 77065
962006

GE Capital Retail
Closed with explanation (Not Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

7/30/14
TX 77065
959909

Capital One
Closed with non-monetary relief (Not Timely)

Consumer loan (Vehicle loan)
Problems when you are unable to pay

7/24/14
TX 77065
953021

GC Services Limited Partnership
Closed with non-monetary relief (Not Timely)

Debt collection
Improper contact or sharing of info (Contacted me after I asked not to)

7/19/14
TX 77065
944993

JPMorgan Chase
Closed with explanation (Not Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

7/19/14
TX 77065
944994

JPMorgan Chase
Closed with explanation (Not Timely, Disputed)

Bank account or service (Other bank product/service)
Account opening, closing, or management

7/16/14
TX 77065
942590

Wells Fargo
Closed with explanation (Not Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

7/16/14
TX 77065
942591

JPMorgan Chase
Closed with explanation (Not Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

7/16/14
TX 77065
942592

Amex
Closed with explanation (Not Timely)

Credit card
Forbearance / Workout plans

7/16/14
TX 77065
942593

Barclays
Closed with explanation (Not Timely)

Credit card
Credit card protection / Debt protection

7/16/14
TX 77065
942594

Citibank
Closed with explanation (Not Timely)

Credit card
Credit card protection / Debt protection

7/16/14
TX 77065
942597

GE Capital Retail
Closed with explanation (Not Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

7/12/14
TX 77065
934591

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Credit monitoring or identity protection (Billing dispute)

6/24/14
TX 77065
907665

JPMorgan Chase
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

6/19/14
TX 77065
902302

Alliance Asset Management, Inc
Closed with explanation (Not Timely)

Debt collection
Communication tactics (Used obscene/profane/abusive language)

6/15/14
TX 77065
895805

Amex
Closed with non-monetary relief (Not Timely)

Credit card
Identity theft / Fraud / Embezzlement

6/14/14
TX 77065
895324

United Collection Bureau, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Frequent or repeated calls)

6/11/14
TX 77065
889463

JPMorgan Chase
Closed with explanation (Not Timely)

Debt collection (Credit card)
Communication tactics (Frequent or repeated calls)

6/6/14
TX 77065
885280

Client Services, Inc.
Closed with non-monetary relief (Not Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt is not mine)

6/2/14
TX 77065
876730

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account terms)

5/22/14
TX 77065
863987

Barclays
Closed with explanation (Not Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt was discharged in bankruptcy)

5/22/14
TX 77065
863988

JPMorgan Chase
Closed with explanation (Not Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt was discharged in bankruptcy)

5/22/14
TX 77065
863990

PayPal
Closed with explanation (Not Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

4/16/14
TX 77065
812640

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

4/9/14
TX 77065
802325

Consolidated Management Group, LLC
Closed with explanation (Timely, Disputed)

Debt collection
Communication tactics (Used obscene/profane/abusive language)

3/18/14
TX 77065
766176

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Bank account or service (Other bank product/service)
Account opening, closing, or management

3/2/14
TX 77065
739643

JPMorgan Chase
Closed with explanation (Timely)

Credit card
APR or interest rate

2/8/14
TX 77065
703063

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Credit card
Identity theft / Fraud / Embezzlement

1/25/14
TX 77065
683917

GE Capital Retail
Closed with monetary relief (Timely)

Credit card
APR or interest rate

1/3/14
TX 77065
653463

Amex
Closed with explanation (Timely)

Credit card
Advertising and marketing

12/31/13
TX 77065
648857

Citibank
Closed with explanation (Not Timely, Disputed)

Credit card
Closing/Cancelling account

12/31/13
TX 77065
648858

GE Capital Retail
Closed with non-monetary relief (Timely)

Credit card
Credit card protection / Debt protection

12/31/13
TX 77065
648859

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

12/31/13
TX 77065
648860

Citibank
Closed with explanation (Not Timely)

Credit card
Credit card protection / Debt protection

12/16/13
TX 77065
634593

Citibank
Closed with non-monetary relief (Not Timely)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Frequent or repeated calls)

12/14/13
TX 77065
632731

Citibank
Closed with explanation (Not Timely, Disputed)

Credit card
Closing/Cancelling account

11/8/13
TX 77065
590810

JPMorgan Chase
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

11/7/13
TX 77065
590234

Diversified Consultants, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

10/30/13
TX 77065
577081

FNIS (Fidelity National Information Services, Inc.)
Closed with explanation (Not Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

9/20/13
TX 77065
535689

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Fraud or scam

9/17/13
TX 77065
531864

ProCollect, Inc
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Right to dispute notice not received)

8/13/13
TX 77065
491289

Barclays
Closed with explanation (Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

8/8/13
TX 77065
483648

Bank of America
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

8/8/13
TX 77065
483726

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

8/6/13
TX 77065
482150

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

7/29/13
TX 77065
480182

Barclays
Closed with explanation (Not Timely)

Credit card
Other

7/28/13
TX 77065
464804

Amex
Closed with explanation (Not Timely)

Credit card
Billing statement

7/24/13
TX 77065
464803

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

7/15/13
TX 77065
480181

Citibank
Closed with explanation (Timely, Disputed)

Credit card
Billing statement

7/12/13
TX 77065
456558

Trident Asset Management, L.L.C.
Closed with non-monetary relief (Not Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt is not mine)

6/28/13
TX 77065
446126

Barclays
Closed with explanation (Timely, Disputed)

Credit card
APR or interest rate

6/19/13
TX 77065
437684

Green Tree Servicing, LLC
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

6/12/13
TX 77065
431239

Green Tree Servicing, LLC
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

5/31/13
TX 77065
420873

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/24/13
TX 77065
416225

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/24/13
TX 77065
416226

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/24/13
TX 77065
416227

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/5/13
TX 77065
399075

Amex
Closed with explanation (Timely)

Credit card
Privacy

2/26/13
TX 77065
333819

American Credit Acceptance, LLC
Closed with non-monetary relief (Timely)

Consumer loan (Vehicle loan)
Problems when you are unable to pay

12/12/12
TX 77065
209154

Resurgent Capital Services L.P.
Closed with explanation (Timely)

Credit card
Collection debt dispute

12/5/12
TX 77065
204031

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

12/4/12
TX 77065
203003

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

11/23/12
TX 77065
197229

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

11/17/12
TX 77065
192768

Nationstar Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

9/28/12
TX 77065
161351

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

9/13/12
TX 77065
151848

Bank of America
Closed with explanation (Timely)

Bank account or service (Savings account)
Account opening, closing, or management

8/17/12
TX 77065
137605

Bank of America
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

6/14/12
TX 77065
101763

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

4/19/12
TX 77065
61181

Wells Fargo
Closed without relief (Timely)

Mortgage (Other mortgage)
Credit decision / Underwriting

207 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




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