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Banks' Consumer Complaints

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Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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197 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

6/11/15
CA 90047
1417892

Collection Consultants of California
Closed with explanation (Timely, Disputed)

Debt collection (Medical)
False statements or representation (Attempted to collect wrong amount)

6/10/15
CA 90047
1415007

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

6/8/15
CA 90047
1411181

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

6/8/15
CA 90047
1411119

Wells Fargo
In progress (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/21/15
CA 90047
1388646

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

5/12/15
CA 90047
1371558

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

5/12/15
CA 90047
1372557

Bank of America
Closed with monetary relief (Timely)

Bank account or service (Other bank product/service)
Problems caused by my funds being low

5/8/15
CA 90047
1366994

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

5/7/15
CA 90047
1364560

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/7/15
CA 90047
1364561

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/6/15
CA 90047
1364559

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

4/30/15
CA 90047
1355707

CMRE Financial Services, Inc.
Closed with explanation (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

4/29/15
CA 90047
1353719

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

4/22/15
CA 90047
1342341

Equifax
In progress (Timely)

Credit reporting
Incorrect information on credit report (Public record)

4/22/15
CA 90047
1341631

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

4/20/15
CA 90047
1338826

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

4/19/15
CA 90047
1336621

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

4/19/15
CA 90047
1336406

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

4/19/15
CA 90047
1336407

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

4/19/15
CA 90047
1336615

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

4/9/15
CA 90047
1322646

Convergent Resources, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not given enough info to verify debt)

4/7/15
CA 90047
1318733

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

4/7/15
CA 90047
1318748

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not given enough info to verify debt)

4/6/15
CA 90047
1316669

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

4/1/15
CA 90047
1310848

Transworld Systems Inc.
Closed with explanation (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

3/25/15
CA 90047
1299903

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

3/24/15
CA 90047
1299720

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/24/15
CA 90047
1299721

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Personal information)

3/24/15
CA 90047
1299722

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Personal information)

3/23/15
CA 90047
1296313

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

3/20/15
CA 90047
1292767

Diversified Consultants, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Attempted to collect wrong amount)

3/9/15
CA 90047
1274485

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Public record)

3/5/15
CA 90047
1269617

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/5/15
CA 90047
1269618

Encore Capital Group
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/5/15
CA 90047
1269619

CMRE Financial Services, Inc.
In progress (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/4/15
CA 90047
1267262

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

2/28/15
CA 90047
1261975

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/25/15
CA 90047
1256525

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

2/25/15
CA 90047
1256591

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

2/25/15
CA 90047
1256647

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/25/15
CA 90047
1256668

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

2/24/15
CA 90047
1254874

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

2/20/15
CA 90047
1249770

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

2/17/15
CA 90047
1243170

Radius Global Solutions LLC
Closed with explanation (Timely)

Debt collection
Communication tactics (Called outside of 8am-9pm)

2/16/15
CA 90047
1242236

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

2/13/15
CA 90047
1240565

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

2/1/15
CA 90047
1219942

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

1/23/15
CA 90047
1205730

EverBank
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Credit decision / Underwriting

1/23/15
CA 90047
1206268

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

1/22/15
CA 90047
1205786

HSBC
Closed with explanation (Timely)

Debt collection (Credit card)
Taking/threatening an illegal action (Threatened arrest/jail if do not pay)

1/20/15
CA 90047
1201332

Ocwen
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

1/17/15
CA 90047
1198001

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

1/16/15
CA 90047
1197474

Citibank
Closed with explanation (Timely)

Credit card
APR or interest rate

1/14/15
CA 90047
1192705

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

1/11/15
CA 90047
1189562

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

1/7/15
CA 90047
1184852

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

12/30/14
CA 90047
1175244

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

12/18/14
CA 90047
1162900

Premium Asset Services, LLC
Closed with explanation (Timely)

Debt collection (Credit card)
False statements or representation (Attempted to collect wrong amount)

12/17/14
CA 90047
1160848

Wells Fargo
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/9/14
CA 90047
1148546

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

11/16/14
CA 90047
1119017

M&T Bank
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

11/13/14
CA 90047
1116157

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

11/5/14
CA 90047
1104445

Afni, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Attempted to collect wrong amount)

10/24/14
CA 90047
1085809

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

10/7/14
CA 90047
1061571

Vengroff Williams, Inc
Closed with non-monetary relief (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

10/6/14
CA 90047
1058652

Wells Fargo
Closed with explanation (Not Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

9/22/14
CA 90047
1039052

Nissan Motor Acceptance Corporation
Closed with explanation (Not Timely)

Consumer loan (Vehicle lease)
Taking out the loan or lease

9/22/14
CA 90047
1039442

Bank of America
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

9/10/14
CA 90047
1023255

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

8/20/14
CA 90047
992156

Ocwen
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

8/18/14
CA 90047
988609

CIT Bank National Association
Closed with explanation (Not Timely)

Mortgage (Reverse mortgage)
Loan servicing, payments, escrow account

8/13/14
CA 90047
982617

21st Mortgage Corporation
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/6/14
CA 90047
972359

Nationstar Mortgage
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/6/14
CA 90047
972384

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

7/30/14
CA 90047
960576

Commercial Recovery Systems
Closed with explanation (Not Timely)

Debt collection (Credit card)
Taking/threatening an illegal action (Sued w/o proper notification of suit)

7/22/14
CA 90047
949006

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account terms)

7/16/14
CA 90047
939837

Receivables Performance Management LLC
Closed with explanation (Not Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

7/11/14
CA 90047
933569

Caliber Home Loans, Inc
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

7/9/14
CA 90047
929369

Wells Fargo
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

6/9/14
CA 90047
887427

FNIS (Fidelity National Information Services, Inc.)
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

5/22/14
CA 90047
865248

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

5/20/14
CA 90047
861809

Union Bank
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

5/10/14
CA 90047
846965

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

5/9/14
CA 90047
844988

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

5/7/14
CA 90047
841861

LexisNexis
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Public record)

5/6/14
CA 90047
839122

Wells Fargo
Closed with non-monetary relief (Not Timely, Disputed)

Debt collection (Non-federal student loan)
Communication tactics (Threatened to take legal action)

5/6/14
CA 90047
840901

Fifth Third Bank
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/2/14
CA 90047
836570

U.S. Bancorp
Closed with monetary relief (Not Timely)

Credit card
Customer service / Customer relations

4/28/14
CA 90047
827133

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/17/14
CA 90047
812793

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

4/17/14
CA 90047
812794

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

4/14/14
CA 90047
808827

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

4/12/14
CA 90047
806438

Ocwen
Closed (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/12/14
CA 90047
806449

Convergent Resources, Inc.
Closed with explanation (Timely)

Debt collection (Credit card)
Improper contact or sharing of info (Contacted me after I asked not to)

4/12/14
CA 90047
806450

Convergent Resources, Inc.
Closed with explanation (Timely)

Debt collection (Credit card)
Improper contact or sharing of info (Contacted me after I asked not to)

4/12/14
CA 90047
806452

Convergent Resources, Inc.
Closed with explanation (Timely)

Debt collection (Credit card)
Improper contact or sharing of info (Contacted me after I asked not to)

4/12/14
CA 90047
806453

GE Capital Retail
Closed with explanation (Timely)

Debt collection (Credit card)
Improper contact or sharing of info (Contacted me after I asked not to)

4/12/14
CA 90047
806454

First National Collection Bureau, Inc.
Closed with explanation (Timely)

Debt collection (Credit card)
Improper contact or sharing of info (Contacted me after I asked not to)

4/12/14
CA 90047
806455

JPMorgan Chase
Closed with explanation (Timely)

Debt collection (Credit card)
Improper contact or sharing of info (Contacted me after I asked not to)

4/9/14
CA 90047
803875

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/1/14
CA 90047
791108

East West Bank
Closed (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Settlement process and costs

3/30/14
CA 90047
784936

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

3/26/14
CA 90047
780360

East West Bank
Closed (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

3/24/14
CA 90047
775115

Protocol Recovery Service, Inc.
Closed with explanation (Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt is not mine)

3/11/14
CA 90047
755495

Encore Capital Group
Closed with non-monetary relief (Timely)

Debt collection (Credit card)
Improper contact or sharing of info (Contacted me after I asked not to)

3/7/14
CA 90047
751009

Encore Capital Group
Closed with explanation (Timely)

Debt collection (Credit card)
Improper contact or sharing of info (Contacted me after I asked not to)

3/7/14
CA 90047
753640

East West Bank
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

2/16/14
CA 90047
716214

TD Bank
Closed with explanation (Timely)

Debt collection (Credit card)
Communication tactics (Frequent or repeated calls)

2/7/14
CA 90047
702953

CashCall, Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Payday loan)
Communication tactics (Threatened to take legal action)

1/21/14
CA 90047
679325

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

1/15/14
CA 90047
670683

Select Portfolio Servicing, Inc
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Application, originator, mortgage broker

1/9/14
CA 90047
661691

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/8/14
CA 90047
660148

U.S. Bancorp
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

12/24/13
CA 90047
644850

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

12/19/13
CA 90047
640345

HSBC
Closed with explanation (Not Timely)

Debt collection (Credit card)
Taking/threatening an illegal action (Threatened arrest/jail if do not pay)

12/16/13
CA 90047
637610

DLC, LLC
Closed with explanation (Timely, Disputed)

Debt collection (Payday loan)
Improper contact or sharing of info (Talked to a third party about my debt)

12/15/13
CA 90047
634553

Wells Fargo
Closed with explanation (Timely)

Mortgage (Reverse mortgage)
Loan modification, collection, foreclosure

11/25/13
CA 90047
611771

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/19/13
CA 90047
602789

Green Tree Servicing, LLC
Closed with explanation (Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

11/12/13
CA 90047
593313

Union Bank
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/4/13
CA 90047
583356

CNG Financial Corporation
Closed with explanation (Timely)

Consumer loan (Installment loan)
Managing the loan or lease

11/1/13
CA 90047
582487

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

10/23/13
CA 90047
569584

Encore Capital Group
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Taking/threatening an illegal action (Threatened to sue on too old debt)

10/19/13
CA 90047
564148

Enova International, Inc.
Closed with explanation (Not Timely, Disputed)

Consumer loan (Installment loan)
Managing the loan or lease

10/19/13
CA 90047
564149

DLC, LLC
Closed with explanation (Not Timely, Disputed)

Consumer loan (Installment loan)
Managing the loan or lease

10/19/13
CA 90047
564151

Speedy Cash Holdings
Closed with monetary relief (Not Timely)

Consumer loan (Installment loan)
Managing the loan or lease

9/4/13
CA 90047
514894

Fifth Third Bank
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

8/23/13
CA 90047
502917

Bank of America
Closed with explanation (Not Timely, Disputed)

Bank account or service (Checking account)
Deposits and withdrawals

8/20/13
CA 90047
497787

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

7/22/13
CA 90047
463294

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

7/16/13
CA 90047
459048

Wells Fargo
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Using a debit or ATM card

7/8/13
CA 90047
451768

TD Bank
Closed with explanation (Not Timely)

Credit card
APR or interest rate

6/19/13
CA 90047
437648

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/11/13
CA 90047
429823

PNC Bank
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

5/27/13
CA 90047
416879

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

5/23/13
CA 90047
414662

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/22/13
CA 90047
414215

PNC Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/20/13
CA 90047
411540

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

5/8/13
CA 90047
403032

Wells Fargo
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

4/24/13
CA 90047
389307

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

4/22/13
CA 90047
388565

Ocwen
Closed with non-monetary relief (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/12/13
CA 90047
382023

Citibank
Closed with explanation (Timely, Disputed)

Credit card
Credit card protection / Debt protection

4/11/13
CA 90047
380126

Nationstar Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/5/13
CA 90047
374748

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Personal information)

4/4/13
CA 90047
374264

OneWest Bank
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

4/3/13
CA 90047
373629

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/1/13
CA 90047
371382

Citibank
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

3/29/13
CA 90047
367778

OneWest Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/13/13
CA 90047
353653

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/5/13
CA 90047
341650

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Savings account)
Deposits and withdrawals

3/5/13
CA 90047
342902

Ocwen
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/4/13
CA 90047
340845

JPMorgan Chase
Closed with explanation (Not Timely, Disputed)

Consumer loan (Vehicle loan)
Managing the loan or lease

2/15/13
CA 90047
318057

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

2/7/13
CA 90047
292905

Citibank
Closed (Timely)

Credit card
Billing disputes

2/6/13
CA 90047
306218

GE Capital Retail
Closed with monetary relief (Timely)

Credit card
Billing disputes

2/5/13
CA 90047
299211

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/4/13
CA 90047
300209

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/28/13
CA 90047
265591

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/28/13
CA 90047
266728

Bank of America
Closed with non-monetary relief (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/26/13
CA 90047
265142

Bayview Loan Servicing, LLC
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

1/25/13
CA 90047
264979

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

1/24/13
CA 90047
261614

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

1/22/13
CA 90047
251253

Bayview Loan Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

1/22/13
CA 90047
252777

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/16/13
CA 90047
238678

Wells Fargo
Closed with non-monetary relief (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/14/13
CA 90047
229902

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/14/13
CA 90047
231755

Morgan Stanley
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

1/4/13
CA 90047
222836

Bank of America
Closed with monetary relief (Timely)

Consumer loan (Vehicle loan)
Taking out the loan or lease

12/21/12
CA 90047
216658

PNC Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/3/12
CA 90047
202556

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/4/12
CA 90047
184553

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

10/30/12
CA 90047
181489

CashCall, Inc.
Closed with explanation (Timely)

Consumer loan (Installment loan)
Problems when you are unable to pay

10/25/12
CA 90047
178132

JPMorgan Chase
Closed with monetary relief (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

10/22/12
CA 90047
175881

Ocwen
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Problems caused by my funds being low

10/17/12
CA 90047
173341

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/16/12
CA 90047
172103

OneWest Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/13/12
CA 90047
171179

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (FHA mortgage)
Application, originator, mortgage broker

10/12/12
CA 90047
169449

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

9/7/12
CA 90047
148945

Flagstar Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/31/12
CA 90047
145365

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/20/12
CA 90047
138721

First Tennessee Bank
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

8/17/12
CA 90047
137716

Union Bank
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

8/16/12
CA 90047
137177

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

7/31/12
CA 90047
127462

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

7/18/12
CA 90047
119500

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Billing disputes

7/9/12
CA 90047
114190

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/9/12
CA 90047
115056

Ocwen
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

5/15/12
CA 90047
78404

SunTrust Bank
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/3/12
CA 90047
70150

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

3/21/12
CA 90047
39981

Bank of America
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/7/12
CA 90047
32182

Wells Fargo
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/6/12
CA 90047
31492

Navient
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Repaying your loan

3/1/12
CA 90047
29257

First Tennessee Bank
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/8/12
CA 90047
21703

Ocwen
Closed without relief (Timely)

Mortgage (Other mortgage)
Application, originator, mortgage broker

1/23/12
CA 90047
15889

Ocwen
Closed without relief (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

1/18/12
CA 90047
14907

Bank of America
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/17/12
CA 90047
14279

Wells Fargo
Closed without relief (Timely, Disputed)

Credit card
Delinquent account

197 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




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Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

Franchise Brand Name
% Loan Failure Rate $ of SBA Loans
WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


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