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Banks' Consumer Complaints

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Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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187 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

6/11/15
CA 90069
1417499

Experian
In progress (Timely)

Credit reporting
Credit reporting company's investigation (Investigation took too long)

6/9/15
CA 90069
1412840

Experian
In progress (Timely)

Credit reporting
Credit monitoring or identity protection (Problem cancelling or closing account)

4/23/15
CA 90069
1344669

Nationstar Mortgage
In progress (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

4/17/15
CA 90069
1336063

Bank of America
Closed with explanation (Timely)

Credit card
Late fee

4/6/15
CA 90069
1317079

BB&T Financial
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

4/2/15
CA 90069
1313820

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

3/26/15
CA 90069
1301790

Green Tree Servicing, LLC
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/24/15
CA 90069
1297430

JPMorgan Chase
In progress (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

3/9/15
CA 90069
1273557

Bleier & Cox APC
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

3/9/15
CA 90069
1273558

NELSON AND KENNARD
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

3/9/15
CA 90069
1273559

Bank of America
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

2/23/15
CA 90069
1252034

PACIFIC WESTERN BANK
Untimely response (Not Timely)

Bank account or service ((CD) Certificate of deposit)
Account opening, closing, or management

2/4/15
CA 90069
1226233

First National Collection Bureau, Inc.
Closed with explanation (Timely)

Debt collection
Communication tactics (Frequent or repeated calls)

1/21/15
CA 90069
1201467

U.S. Bancorp
Closed with explanation (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

1/15/15
CA 90069
1196314

Capital One
Closed with monetary relief (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

12/13/14
CA 90069
1155718

Rash Curtis and Associates
Closed with explanation (Not Timely)

Debt collection (Medical)
Disclosure verification of debt (Right to dispute notice not received)

12/10/14
CA 90069
1150033

Wells Fargo
Closed with monetary relief (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/10/14
CA 90069
1150669

Bank of America
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

12/4/14
CA 90069
1142176

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

12/2/14
CA 90069
1138256

U.S. Bancorp
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

11/22/14
CA 90069
1125514

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/19/14
CA 90069
1126962

Bank of America
Closed (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

10/30/14
CA 90069
1093732

Amsher Collection Services, Inc.
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

10/24/14
CA 90069
1086512

U.S. Bancorp
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

10/19/14
CA 90069
1077497

Equifax
Closed with explanation (Not Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

10/1/14
CA 90069
1053813

Encore Capital Group
Closed with explanation (Not Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

9/12/14
CA 90069
1026719

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

9/8/14
CA 90069
1018309

21st Mortgage Corporation
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

9/3/14
CA 90069
1012964

U.S. Bancorp
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/19/14
CA 90069
990014

Ocwen
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/8/14
CA 90069
976694

TransUnion
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

8/8/14
CA 90069
976695

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

8/5/14
CA 90069
968767

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

7/22/14
CA 90069
948866

Ocwen
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

7/22/14
CA 90069
948867

Ocwen
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

7/17/14
CA 90069
941735

Green Tree Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

7/16/14
CA 90069
940602

Citibank
Closed with explanation (Not Timely, Disputed)

Credit card
Closing/Cancelling account

7/9/14
CA 90069
930094

JPMorgan Chase
Closed with non-monetary relief (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

6/30/14
CA 90069
918161

Equifax
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

6/26/14
CA 90069
913349

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/26/14
CA 90069
913632

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

6/25/14
CA 90069
912118

Capital One
Closed with explanation (Not Timely)

Credit card
Identity theft / Fraud / Embezzlement

6/11/14
CA 90069
889629

Select Portfolio Servicing, Inc
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/10/14
CA 90069
887595

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/15/14
CA 90069
854207

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

4/29/14
CA 90069
831721

Bank of America
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

3/31/14
CA 90069
787085

Ally Financial Inc.
Closed with monetary relief (Timely, Disputed)

Bank account or service ((CD) Certificate of deposit)
Account opening, closing, or management

3/29/14
CA 90069
784579

Collection Bureau of America Ltd.
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

3/28/14
CA 90069
782679

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Debt collection (Mortgage)
False statements or representation (Attempted to collect wrong amount)

3/26/14
CA 90069
779850

American Coradius International LLC
Closed with explanation (Timely)

Debt collection (Mortgage)
Cont'd attempts collect debt not owed (Debt is not mine)

3/26/14
CA 90069
779851

JPMorgan Chase
Closed with explanation (Timely)

Debt collection (Mortgage)
Cont'd attempts collect debt not owed (Debt is not mine)

3/21/14
CA 90069
773200

U.S. Bancorp
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/20/14
CA 90069
769822

Wells Fargo
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

3/18/14
CA 90069
762877

Seterus
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/18/14
CA 90069
762878

First American Title Insurance Company
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/17/14
CA 90069
763512

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

3/12/14
CA 90069
760089

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/25/14
CA 90069
732306

Wells Fargo
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

2/2/14
CA 90069
696532

JPMorgan Chase
Closed with monetary relief (Timely)

Credit card
APR or interest rate

2/1/14
CA 90069
695656

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

1/26/14
CA 90069
685851

U.S. Bancorp
Closed with explanation (Timely, Disputed)

Credit card
APR or interest rate

1/24/14
CA 90069
685503

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

1/22/14
CA 90069
680362

Navient
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Can't repay my loan

1/21/14
CA 90069
677879

Citibank
Closed with monetary relief (Timely)

Credit card
Identity theft / Fraud / Embezzlement

1/14/14
CA 90069
670054

Stellar Recovery Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

1/7/14
CA 90069
657053

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/3/14
CA 90069
653494

Caliber Home Loans, Inc
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

12/10/13
CA 90069
628528

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

12/10/13
CA 90069
628943

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/2/13
CA 90069
619965

JPMorgan Chase
Closed (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

11/25/13
CA 90069
611731

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

11/22/13
CA 90069
609823

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

11/15/13
CA 90069
597231

Rushmore Loan Management Services LLC
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

11/13/13
CA 90069
595214

Bayview Loan Servicing, LLC
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

11/12/13
CA 90069
593297

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

11/8/13
CA 90069
590876

Green Tree Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

11/6/13
CA 90069
587235

Fay Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

11/5/13
CA 90069
587077

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

11/4/13
CA 90069
583589

Wells Fargo
Closed with explanation (Not Timely)

Credit card
Closing/Cancelling account

10/29/13
CA 90069
577147

Residential Credit Solutions
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

10/21/13
CA 90069
565340

Grant & Weber
Closed with explanation (Timely, Disputed)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt was paid)

10/21/13
CA 90069
565870

Wells Fargo
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Using a debit or ATM card

10/17/13
CA 90069
562742

McCarthy, Burgess & Wolff, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

10/16/13
CA 90069
561031

Fay Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

9/10/13
CA 90069
520939

Bank of America
Closed with non-monetary relief (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/20/13
CA 90069
498132

PNC Bank
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

8/19/13
CA 90069
495371

Citibank
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Problems when you are unable to pay

8/8/13
CA 90069
484200

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

8/2/13
CA 90069
473388

OneWest Bank
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

7/31/13
CA 90069
481043

Wells Fargo
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Making/receiving payments, sending money

7/23/13
CA 90069
463685

Wells Fargo
Closed with monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/22/13
CA 90069
475232

Bank of America
Closed with non-monetary relief (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

7/1/13
CA 90069
447759

Experian
Closed with explanation (Not Timely, Disputed)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

6/26/13
CA 90069
442562

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/18/13
CA 90069
434110

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/17/13
CA 90069
434052

Carrington Mortgage
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/17/13
CA 90069
434053

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/7/13
CA 90069
426631

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/4/13
CA 90069
425339

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/21/13
CA 90069
412299

Wells Fargo
Closed with explanation (Timely)

Credit card
APR or interest rate

5/21/13
CA 90069
413887

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/21/13
CA 90069
413888

Flagstar Bank
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/17/13
CA 90069
409975

Specialized Loan Servicing LLC
Closed (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

5/16/13
CA 90069
409773

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/3/13
CA 90069
398812

Citibank
Closed with non-monetary relief (Timely)

Credit card
Other

4/25/13
CA 90069
392591

Specialized Loan Servicing LLC
Closed (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

4/17/13
CA 90069
385055

Citibank
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/15/13
CA 90069
383134

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

4/4/13
CA 90069
373811

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/3/13
CA 90069
371873

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/1/13
CA 90069
370188

Capital One
Closed with explanation (Timely, Disputed)

Bank account or service (Savings account)
Deposits and withdrawals

3/29/13
CA 90069
369393

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/28/13
CA 90069
368151

Bank of America
Closed (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/26/13
CA 90069
364626

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account terms)

3/26/13
CA 90069
365561

JPMorgan Chase
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/26/13
CA 90069
366208

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

3/24/13
CA 90069
363924

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/24/13
CA 90069
363925

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/22/13
CA 90069
363280

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/19/13
CA 90069
359222

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/15/13
CA 90069
357613

Citibank
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/14/13
CA 90069
354832

First Republic Bank
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

3/14/13
CA 90069
355896

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

3/12/13
CA 90069
351555

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Settlement process and costs

3/12/13
CA 90069
353230

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

3/11/13
CA 90069
350685

Ocwen
Closed (Timely)

Consumer loan (Installment loan)
Taking out the loan or lease

3/5/13
CA 90069
343361

Wells Fargo
Closed with non-monetary relief (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

3/4/13
CA 90069
340835

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

3/1/13
CA 90069
340644

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

2/27/13
CA 90069
337032

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

2/25/13
CA 90069
332779

Bayview Loan Servicing, LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/13/13
CA 90069
317342

Wells Fargo
Closed with monetary relief (Timely)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

2/5/13
CA 90069
293298

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

2/4/13
CA 90069
293136

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/4/13
CA 90069
293297

Wells Fargo
Closed with non-monetary relief (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/1/13
CA 90069
285951

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/31/13
CA 90069
282110

PNC Bank
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/28/13
CA 90069
275045

Wells Fargo
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/27/13
CA 90069
265291

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Public record)

1/25/13
CA 90069
267772

Barclays
Closed with explanation (Timely)

Credit card
Identity theft / Fraud / Embezzlement

1/21/13
CA 90069
251916

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/14/13
CA 90069
230151

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

1/11/13
CA 90069
227224

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/11/13
CA 90069
229245

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

1/8/13
CA 90069
225927

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/4/13
CA 90069
223487

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

1/2/13
CA 90069
216234

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/2/13
CA 90069
216235

Wells Fargo
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

12/31/12
CA 90069
216238

Ocwen
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

12/27/12
CA 90069
218272

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

12/27/12
CA 90069
218279

Citibank
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

12/21/12
CA 90069
216233

Citibank
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

12/18/12
CA 90069
213459

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

12/14/12
CA 90069
210628

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

12/14/12
CA 90069
210629

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

12/14/12
CA 90069
210630

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

12/9/12
CA 90069
206151

OneWest Bank
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

12/8/12
CA 90069
206081

Bank of America
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

12/5/12
CA 90069
204689

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

12/3/12
CA 90069
201953

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

11/21/12
CA 90069
196201

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

11/19/12
CA 90069
194556

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

11/16/12
CA 90069
192139

Capital One
Closed with explanation (Timely)

Credit card
Arbitration

11/13/12
CA 90069
189484

Specialized Loan Servicing LLC
Closed (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

11/2/12
CA 90069
183923

Bank of America
Closed (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

9/21/12
CA 90069
157730

U.S. Bancorp
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

9/18/12
CA 90069
155294

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/15/12
CA 90069
136305

JPMorgan Chase
Closed with monetary relief (Timely)

Credit card
Balance transfer fee

8/1/12
CA 90069
128531

Citibank
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

7/19/12
CA 90069
120582

Bank of America
Closed with monetary relief (Timely)

Credit card
Balance transfer

6/22/12
CA 90069
106913

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/31/12
CA 90069
90773

Pentagon FCU
Closed with explanation (Timely, Disputed)

Credit card
APR or interest rate

5/31/12
CA 90069
90779

USAA Savings
Closed with explanation (Timely, Disputed)

Credit card
Arbitration

5/21/12
CA 90069
86816

Bank of the West
Closed without relief (Timely)

Consumer loan (Vehicle lease)
Managing the loan or lease

5/7/12
CA 90069
67037

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

4/30/12
CA 90069
67036

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

4/12/12
CA 90069
56745

Citibank
Closed without relief (Timely, Disputed)

Credit card
Credit line increase/decrease

3/29/12
CA 90069
42569

Capital One
Closed without relief (Timely)

Credit card
Billing statement

3/23/12
CA 90069
40493

Discover
Closed without relief (Timely)

Credit card
Credit line increase/decrease

3/23/12
CA 90069
40526

Bank of America
Closed with relief (Not Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

3/23/12
CA 90069
40537

Navient
Closed without relief (Timely)

Student loan (Non-federal student loan)
Repaying your loan

3/16/12
CA 90069
36204

Citibank
Closed without relief (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

2/11/12
CA 90069
22705

GE Capital Retail
Closed without relief (Timely)

Credit card
Identity theft / Fraud / Embezzlement

1/13/12
CA 90069
13670

JPMorgan Chase
Closed without relief (Timely)

Credit card
Arbitration

1/6/12
CA 90069
3683

Capital One
Closed without relief (Timely)

Credit card
Credit card protection / Debt protection

12/29/11
CA 90069
8634

GE Capital Retail
Closed with relief (Timely)

Credit card
Late fee

12/7/11
CA 90069
3682

Capital One
Closed without relief (Timely)

Credit card
Credit card protection / Debt protection

187 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




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Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

Franchise Brand Name
% Loan Failure Rate $ of SBA Loans
WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


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