click to close video player (or press 'escape' key)
MAP Resources Near You

LOCATE
Enter your zip code to find local SBA offices, and how government money has reached your neighborhood.
Banks' Consumer Complaints

Notice: Undefined index: zipRange in /var/www/html/inc-apis.php on line 173
Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
Zip Code:
State:
Product:
Response:
Extras:
Company/
Keywords:
SEARCH
Share With:
Subject Line:
Email Body:
136 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

6/4/15
CA 91604
1405746

Equifax
In progress (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

6/4/15
CA 91604
1405747

Equifax
In progress (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

6/4/15
CA 91604
1405748

Equifax
In progress (Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

6/4/15
CA 91604
1405749

Equifax
In progress (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

6/4/15
CA 91604
1405750

Equifax
In progress (Timely)

Credit reporting
Incorrect information on credit report (Account status)

6/4/15
CA 91604
1405751

TransUnion
In progress (Timely)

Credit reporting
Incorrect information on credit report (Account status)

6/4/15
CA 91604
1405752

TransUnion
In progress (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

6/4/15
CA 91604
1405753

TransUnion
In progress (Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

6/4/15
CA 91604
1405754

TransUnion
In progress (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

6/4/15
CA 91604
1405755

TransUnion
In progress (Timely)

Credit reporting
Incorrect information on credit report (Account status)

6/4/15
CA 91604
1405756

TransUnion
In progress (Timely)

Credit reporting
Incorrect information on credit report (Account status)

6/4/15
CA 91604
1405757

TransUnion
In progress (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

6/4/15
CA 91604
1408933

TransUnion
In progress (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

6/1/15
CA 91604
1400751

TransUnion
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

6/1/15
CA 91604
1400752

GE Capital Retail
Closed with non-monetary relief (Timely, Disputed)

Credit card
Bankruptcy

6/1/15
CA 91604
1400753

Experian
In progress (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

6/1/15
CA 91604
1400754

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account terms)

5/29/15
CA 91604
1397131

Wells Fargo
In progress (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/4/15
CA 91604
1359624

Receivables Performance Management LLC
Closed with explanation (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

5/2/15
CA 91604
1357933

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/2/15
CA 91604
1357932

DLC, LLC
Closed with explanation (Timely)

Consumer loan (Installment loan)
Managing the loan or lease

4/10/15
CA 91604
1325645

Adler Wallach & Associates, Inc.
Closed with explanation (Timely)

Debt collection (Auto)
Cont'd attempts collect debt not owed (Debt is not mine)

3/15/15
CA 91604
1283670

Encore Capital Group
Closed with explanation (Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt is not mine)

3/9/15
CA 91604
1273040

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/9/15
CA 91604
1273041

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/1/15
CA 91604
1262225

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

2/26/15
CA 91604
1259237

First Financial Asset Management, Inc.
Untimely response (Not Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Attempted to collect wrong amount)

2/25/15
CA 91604
1256485

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

2/23/15
CA 91604
1253451

Designed Receivable Solultions, Inc.
Closed with explanation (Timely)

Debt collection (Medical)
False statements or representation (Attempted to collect wrong amount)

2/20/15
CA 91604
1248693

Contemporary Recovery Solutions Inc.
Closed with non-monetary relief (Timely)

Debt collection (Payday loan)
Cont'd attempts collect debt not owed (Debt is not mine)

2/20/15
CA 91604
1248694

National Credit Adjusters, LLC
Closed with explanation (Timely)

Debt collection (Payday loan)
Cont'd attempts collect debt not owed (Debt is not mine)

2/19/15
CA 91604
1246338

Cascade Capital, LLC
Untimely response (Not Timely)

Debt collection (Credit card)
False statements or representation (Attempted to collect wrong amount)

2/18/15
CA 91604
1244248

Citibank
Closed with explanation (Timely)

Credit card
Other

2/14/15
CA 91604
1240845

Amex
Closed with explanation (Timely, Disputed)

Credit card
Late fee

2/10/15
CA 91604
1233258

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

2/9/15
CA 91604
1230831

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

2/8/15
CA 91604
1230968

U.S. Bancorp
Closed with monetary relief (Timely)

Prepaid card (Gift or merchant card)
Fraud or scam

2/5/15
CA 91604
1227430

Encore Capital Group
Closed with non-monetary relief (Timely, Disputed)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

2/5/15
CA 91604
1227431

GE Capital Retail
Closed with non-monetary relief (Timely, Disputed)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

2/4/15
CA 91604
1225471

Citibank
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
Disclosure verification of debt (Right to dispute notice not received)

2/2/15
CA 91604
1219909

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account terms)

2/2/15
CA 91604
1219910

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account terms)

1/29/15
CA 91604
1217651

Encore Capital Group
Closed with non-monetary relief (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

1/28/15
CA 91604
1214785

Ally Financial Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Auto)
Improper contact or sharing of info (Talked to a third party about my debt)

12/11/14
CA 91604
1151880

Citibank
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

12/4/14
CA 91604
1144299

Franklin Credit Management
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

11/10/14
CA 91604
1110457

Encore Capital Group
Closed with non-monetary relief (Timely)

Debt collection
Communication tactics (Frequent or repeated calls)

11/8/14
CA 91604
1108926

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

11/7/14
CA 91604
1107506

The Thomas Agency, Inc.
Closed with explanation (Not Timely, Disputed)

Debt collection
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

10/31/14
CA 91604
1096510

Adler Wallach & Associates, Inc.
Closed with monetary relief (Timely)

Debt collection (Auto)
Cont'd attempts collect debt not owed (Debt was paid)

10/10/14
CA 91604
1066221

Nationstar Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/9/14
CA 91604
1064726

Bank of America
Closed with monetary relief (Not Timely, Disputed)

Credit card
Identity theft / Fraud / Embezzlement

10/9/14
CA 91604
1065323

U.S. Bancorp
Closed with monetary relief (Not Timely)

Prepaid card (General purpose card)
Adding money

10/1/14
CA 91604
1054095

Bayview Loan Servicing, LLC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/30/14
CA 91604
1051973

Equifax
Closed with non-monetary relief (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

9/29/14
CA 91604
1049831

Wells Fargo
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

9/17/14
CA 91604
1031998

JPMorgan Chase
Closed with explanation (Not Timely)

Credit card
Billing statement

9/10/14
CA 91604
1022890

JPMorgan Chase
Closed with explanation (Not Timely)

Credit card
Payoff process

8/27/14
CA 91604
1003139

Adler Wallach & Associates, Inc.
Closed with explanation (Not Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

8/13/14
CA 91604
982495

Capital One
Closed with explanation (Not Timely, Disputed)

Credit card
Other

8/12/14
CA 91604
979563

Ocwen
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/11/14
CA 91604
978338

Experian
Closed with explanation (Not Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

7/27/14
CA 91604
956106

Mercedes-Benz Financial Services
Closed with explanation (Not Timely)

Consumer loan (Vehicle lease)
Problems when you are unable to pay

7/25/14
CA 91604
954503

Designed Receivable Solultions, Inc.
Closed with explanation (Not Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

7/1/14
CA 91604
919811

Bank of America
Closed with explanation (Not Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

6/12/14
CA 91604
893040

MLD Mortgage, Inc.
Closed (Not Timely)

Mortgage (Reverse mortgage)
Credit decision / Underwriting

6/5/14
CA 91604
883167

Bank of the West
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

5/7/14
CA 91604
841439

U.S. Bancorp
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

5/5/14
CA 91604
838616

Bank of America
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

5/5/14
CA 91604
838617

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

4/28/14
CA 91604
827470

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/26/14
CA 91604
780555

HSBC
Closed with explanation (Timely)

Debt collection (Credit card)
Taking/threatening an illegal action (Threatened to sue on too old debt)

3/14/14
CA 91604
767798

CashCall, Inc.
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

2/28/14
CA 91604
738601

Wells Fargo
Closed with explanation (Timely, Disputed)

Credit card
Closing/Cancelling account

2/27/14
CA 91604
737005

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/5/14
CA 91604
702936

Convergent Resources, Inc.
Closed with explanation (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

11/27/13
91604
615732

Wells Fargo
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

11/25/13
CA 91604
611912

HSBC
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/16/13
CA 91604
601354

Union Bank
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

11/6/13
CA 91604
589539

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

11/4/13
CA 91604
584776

U.S. Bancorp
Closed with monetary relief (Not Timely)

Credit card
Other fee

10/23/13
CA 91604
569002

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

10/16/13
CA 91604
560730

Bank of America
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

9/29/13
CA 91604
545006

Wells Fargo
Closed (Not Timely)

Credit card
APR or interest rate

9/19/13
CA 91604
533850

Capital One
Closed with monetary relief (Not Timely)

Credit card
Cash advance

9/16/13
CA 91604
528890

Bank of America
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

9/11/13
CA 91604
522835

Bank of America
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

9/11/13
CA 91604
524212

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Public record)

9/6/13
CA 91604
518130

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

8/30/13
CA 91604
511366

TD Bank
Closed with explanation (Not Timely, Disputed)

Debt collection (Credit card)
False statements or representation (Attempted to collect wrong amount)

8/26/13
CA 91604
504677

Citibank
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

8/19/13
CA 91604
495915

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

7/15/13
CA 91604
458416

Select Portfolio Servicing, Inc
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/10/13
CA 91604
453761

United Shore Financial Services, LLC
Closed with monetary relief (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Credit decision / Underwriting

7/5/13
CA 91604
450155

Bank of America
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

6/29/13
CA 91604
446493

Navient
Closed with monetary relief (Timely)

Student loan (Non-federal student loan)
Repaying your loan

6/21/13
CA 91604
439945

Wells Fargo
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

6/20/13
CA 91604
438973

Bank of the West
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Problems caused by my funds being low

6/18/13
CA 91604
436437

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Credit decision / Underwriting

6/12/13
CA 91604
431288

Experian
Closed with explanation (Not Timely, Disputed)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

6/6/13
CA 91604
426018

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/29/13
CA 91604
394211

HSBC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/11/13
CA 91604
379836

Wells Fargo
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

4/10/13
CA 91604
379215

HSBC
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

4/8/13
CA 91604
375185

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/20/13
CA 91604
360848

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

3/11/13
CA 91604
349516

EverBank
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

3/7/13
CA 91604
345105

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/14/13
CA 91604
316901

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/12/13
CA 91604
314710

Bank of America
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

2/8/13
CA 91604
310797

Capital One
Closed with monetary relief (Not Timely)

Credit card
Transaction issue

2/5/13
CA 91604
300306

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

2/5/13
CA 91604
300307

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

2/5/13
CA 91604
300308

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

2/5/13
CA 91604
300386

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

2/5/13
CA 91604
300388

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

2/5/13
CA 91604
300389

Bank of America
Closed with non-monetary relief (Not Timely)

Credit card
Delinquent account

2/4/13
CA 91604
290937

Bank of America
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

12/4/12
CA 91604
203166

U.S. Bancorp
Closed with explanation (Timely)

Bank account or service ((CD) Certificate of deposit)
Account opening, closing, or management

11/1/12
CA 91604
183236

Citibank
Closed with explanation (Timely)

Credit card
Balance transfer

9/20/12
CA 91604
156801

Citibank
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

9/10/12
CA 91604
149904

Citibank
Closed with explanation (Timely)

Credit card
Collection debt dispute

8/22/12
CA 91604
140141

Wells Fargo
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/3/12
CA 91604
129581

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Application, originator, mortgage broker

7/19/12
CA 91604
120192

U.S. Bancorp
Closed with explanation (Timely, Disputed)

Credit card
Other fee

6/13/12
CA 91604
100873

Barclays
Closed with monetary relief (Timely)

Credit card
Billing disputes

5/24/12
CA 91604
86998

First Republic Bank
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

5/17/12
CA 91604
82829

JPMorgan Chase
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/15/12
CA 91604
58270

Navient
Closed without relief (Timely)

Student loan (Non-federal student loan)
Repaying your loan

4/4/12
CA 91604
34606

Wells Fargo
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/28/12
CA 91604
42147

Navient
Closed without relief (Timely)

Student loan (Non-federal student loan)
Repaying your loan

3/8/12
CA 91604
32354

Bank of America
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/9/12
CA 91604
10642

Bank of America
Closed with relief (Timely)

Mortgage (Home equity loan or line of credit)
Application, originator, mortgage broker

1/9/12
CA 91604
10644

JPMorgan Chase
Closed without relief (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

1/9/12
CA 91604
12014

Wells Fargo
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/6/12
CA 91604
10639

Quicken Loans
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

136 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




Members Talk Live To A "Free-Money Coach"
Ask Your Personal Researcher Any Question You Want About Getting Government Money And Assistance






Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

Franchise Brand Name
% Loan Failure Rate $ of SBA Loans
WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


See All Franchises   




LESKO VIDEO PROFILE, VICE MAGAZINE LESKO DOCUMENTARY LESKO FREE RADIO MATTHEW'S BIOGRAPHY                     IN THE NEWS
CONTACT US
Matthew Lesko © 2005-2018