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Banks' Consumer Complaints

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Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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170 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

9/20/15
CA 91709
1571746

Discover
Closed with monetary relief (Not Timely)

Bank account or service (Savings account)
Account opening, closing, or management

6/10/15
CA 91709
1414640

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/8/15
CA 91709
1410600

JMD,LLC
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Right to dispute notice not received)

6/4/15
CA 91709
1406132

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

5/27/15
CA 91709
1393047

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Problems caused by my funds being low

5/20/15
CA 91709
1384080

Equifax
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

5/20/15
CA 91709
1385232

Specialized Loan Servicing LLC
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

5/20/15
CA 91709
1386245

TransUnion
In progress (Timely)

Credit reporting
Credit reporting company's investigation (Investigation took too long)

5/17/15
CA 91709
1379512

CashCall, Inc.
Closed with explanation (Timely)

Consumer loan (Installment loan)
Managing the loan or lease

5/15/15
CA 91709
1377985

Delray Capital, LLC
Closed with monetary relief (Timely)

Debt collection (Payday loan)
Cont'd attempts collect debt not owed (Debt was paid)

5/15/15
CA 91709
1377986

Check into Cash, Inc.
Closed with explanation (Timely)

Debt collection (Payday loan)
Cont'd attempts collect debt not owed (Debt was paid)

4/22/15
CA 91709
1342557

Genesis Lending
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

4/4/15
CA 91709
1314408

JPMorgan Chase
Closed with monetary relief (Timely, Disputed)

Bank account or service (Checking account)
Problems caused by my funds being low

3/26/15
CA 91709
1301771

Global Credit & Collection Corporation
Closed with explanation (Timely)

Debt collection
Improper contact or sharing of info (Contacted me after I asked not to)

3/19/15
CA 91709
1291127

Bank of America
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

3/13/15
CA 91709
1283231

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

3/10/15
CA 91709
1275547

Bank of America
Closed with explanation (Timely)

Credit card
Closing/Cancelling account

3/5/15
CA 91709
1269246

CashCall, Inc.
Closed with explanation (Timely)

Consumer loan (Installment loan)
Managing the loan or lease

3/4/15
CA 91709
1267693

Capital One
Closed with non-monetary relief (Timely, Disputed)

Consumer loan (Vehicle loan)
Problems when you are unable to pay

2/27/15
CA 91709
1261285

ACE Cash Express Inc.
Closed with explanation (Timely)

Debt collection (Payday loan)
Communication tactics (Called after sent written cease of comm)

2/25/15
CA 91709
1257131

CNG Financial Corporation
Closed with explanation (Timely)

Debt collection (Payday loan)
Improper contact or sharing of info (Contacted me after I asked not to)

2/21/15
CA 91709
1251021

Capital One
Closed with explanation (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

2/13/15
CA 91709
1239050

Enova International, Inc.
Closed with explanation (Timely, Disputed)

Debt collection
Improper contact or sharing of info (Contacted me after I asked not to)

2/8/15
CA 91709
1230408

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

1/13/15
CA 91709
1191839

Wells Fargo
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

12/29/14
CA 91709
1173898

Portfolio Recovery Associates, Inc.
Closed with non-monetary relief (Timely)

Debt collection (Credit card)
Communication tactics (Frequent or repeated calls)

12/20/14
CA 91709
1165507

U.S. Bancorp
Closed with monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

12/16/14
CA 91709
1158341

Kings Credit Services
Closed with explanation (Timely)

Debt collection (Medical)
Disclosure verification of debt (Not given enough info to verify debt)

12/9/14
CA 91709
1148533

Enhanced Recovery Company, LLC
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

11/14/14
CA 91709
1117753

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

11/12/14
CA 91709
1112109

Capital One
Closed with explanation (Timely)

Credit card
Late fee

11/10/14
CA 91709
1111297

BMW Financial Services
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

11/6/14
CA 91709
1105736

HSBC
Closed with explanation (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

11/6/14
CA 91709
1105735

Encore Capital Group
Closed with explanation (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

10/29/14
CA 91709
1092411

Bank of the West
Closed with monetary relief (Timely)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

10/24/14
CA 91709
1086147

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

10/16/14
CA 91709
1073505

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Debt collection (Mortgage)
Cont'd attempts collect debt not owed (Debt was paid)

10/7/14
CA 91709
1062163

Aargon Agency, Inc.
Closed (Not Timely, Disputed)

Debt collection (Medical)
False statements or representation (Attempted to collect wrong amount)

10/2/14
CA 91709
1056127

ARS National Services, Inc.
Closed (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

9/12/14
CA 91709
1025759

Select Portfolio Servicing, Inc
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

9/10/14
CA 91709
1023364

CNG Financial Corporation
Closed with explanation (Not Timely)

Consumer loan (Installment loan)
Problems when you are unable to pay

9/10/14
CA 91709
1024011

JPMorgan Chase
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

9/5/14
CA 91709
1016480

Collection Bureau of America Ltd.
Closed (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

9/5/14
CA 91709
1016918

Navient
Closed with monetary relief (Not Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

9/2/14
CA 91709
1010507

Select Portfolio Servicing, Inc
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

8/20/14
CA 91709
992072

Ocwen
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

8/15/14
CA 91709
987540

Expert Global Solutions, Inc.
Closed with explanation (Not Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

8/8/14
CA 91709
974972

Afni, Inc.
Closed with explanation (Not Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was discharged in bankruptcy)

7/28/14
CA 91709
956037

ARM WNY LLC
Closed with explanation (Not Timely)

Debt collection
Improper contact or sharing of info (Contacted employer after asked not to)

6/23/14
CA 91709
906906

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

6/23/14
CA 91709
906907

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

6/23/14
CA 91709
906908

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

6/20/14
CA 91709
903367

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

6/19/14
CA 91709
905106

Credit Corp Solutions Inc.
Closed with explanation (Not Timely, Disputed)

Debt collection
Communication tactics (Frequent or repeated calls)

6/16/14
CA 91709
897557

Capital Management Services, LP
Closed with explanation (Timely, Disputed)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

5/22/14
CA 91709
864108

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

5/20/14
CA 91709
861501

Bank of America
Closed (Not Timely, Disputed)

Bank account or service (Other bank product/service)
Account opening, closing, or management

5/14/14
CA 91709
852661

Green Tree Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/9/14
CA 91709
845470

Citibank
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

5/7/14
CA 91709
841598

Nationstar Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

5/6/14
CA 91709
840106

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/30/14
CA 91709
833071

U.S. Bancorp
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Credit decision / Underwriting

4/23/14
CA 91709
821492

U.S. Bancorp
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/21/14
CA 91709
816716

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Credit card
Billing disputes

4/18/14
CA 91709
816439

Ocwen
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

4/11/14
CA 91709
805296

FAIR COLLECTIONS & OUTSOURCING, INC.
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

4/11/14
CA 91709
806190

Santander Consumer USA
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

4/7/14
CA 91709
796046

Ocwen
Closed (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/28/14
CA 91709
784526

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/23/14
CA 91709
773854

Santander Consumer USA
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

3/21/14
CA 91709
773185

Northland Group, Inc.
Closed with explanation (Timely)

Debt collection
Communication tactics (Frequent or repeated calls)

3/17/14
CA 91709
760474

Northland Group, Inc.
Closed with explanation (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

3/15/14
CA 91709
763315

United Recovery Systems, LP
Closed with explanation (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

3/12/14
CA 91709
755910

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/12/14
CA 91709
762874

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

3/2/14
CA 91709
739636

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

2/28/14
CA 91709
737766

Lazarus Financial Group, Inc.
Closed with monetary relief (Not Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not given enough info to verify debt)

2/12/14
CA 91709
736736

Capital One
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

2/9/14
CA 91709
704864

DLC, LLC
Closed with explanation (Timely)

Payday loan
Charged fees or interest I didn't expect

1/28/14
CA 91709
687988

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

1/9/14
CA 91709
661552

Green Tree Servicing, LLC
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

1/3/14
CA 91709
654793

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/12/13
CA 91709
632004

Bank of America
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

11/20/13
CA 91709
607159

Delbert Services
Closed with explanation (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

10/30/13
CA 91709
577126

Neighborhood Assistance Corporation of America ("NACA")
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Application, originator, mortgage broker

10/25/13
CA 91709
571408

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

10/17/13
CA 91709
562681

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/17/13
CA 91709
564428

Bank of America
Closed with explanation (Not Timely, Disputed)

Credit card
Bankruptcy

10/3/13
CA 91709
551584

Bayview Loan Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Other

10/3/13
CA 91709
551585

Citibank
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

9/17/13
CA 91709
531920

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

9/11/13
CA 91709
524389

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account terms)

8/29/13
CA 91709
509201

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/29/13
CA 91709
510356

Proficio Mortgage Ventures, LLC
Closed with monetary relief (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

8/18/13
CA 91709
494665

Ocwen
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

8/7/13
CA 91709
484871

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/27/13
CA 91709
468403

PHH Mortgage
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

7/20/13
CA 91709
462355

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

6/24/13
CA 91709
441546

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

6/12/13
CA 91709
431447

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

6/3/13
CA 91709
423557

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

6/3/13
CA 91709
423558

Equifax
Closed with non-monetary relief (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

6/3/13
CA 91709
423559

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/21/13
CA 91709
413158

Wells Fargo
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

5/3/13
CA 91709
398743

Navient
Closed with monetary relief (Timely)

Student loan (Non-federal student loan)
Problems when you are unable to pay

4/24/13
CA 91709
389229

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

4/18/13
CA 91709
386246

GE Capital Retail
Closed with monetary relief (Timely)

Credit card
Billing disputes

4/12/13
CA 91709
381344

Wells Fargo
Closed with explanation (Timely, Disputed)

Credit card
Identity theft / Fraud / Embezzlement

4/8/13
CA 91709
376420

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/8/13
CA 91709
376961

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/4/13
CA 91709
374415

Nationstar Mortgage
Closed with non-monetary relief (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

3/18/13
CA 91709
357947

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/7/13
CA 91709
346086

U.S. Bancorp
Closed with explanation (Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

2/14/13
CA 91709
316854

Citibank
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/5/13
CA 91709
300502

Quicken Loans
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

2/4/13
CA 91709
296493

Ocwen
Closed with explanation (Timely)

Credit card
Collection debt dispute

1/25/13
CA 91709
266202

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/23/13
CA 91709
254677

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Identity theft / Fraud / Embezzlement

1/9/13
CA 91709
225339

Urban Financial of America, LLC
Closed with non-monetary relief (Not Timely, Disputed)

Mortgage (Reverse mortgage)
Application, originator, mortgage broker

1/3/13
CA 91709
221888

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/3/13
CA 91709
221889

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

12/24/12
CA 91709
216960

Citibank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Application, originator, mortgage broker

12/21/12
CA 91709
215878

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

12/21/12
CA 91709
216626

Capital One
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Shopping for a loan or lease

12/9/12
CA 91709
206154

Bank of America
Closed with explanation (Timely)

Credit card
Unsolicited issuance of credit card

12/6/12
CA 91709
204941

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Settlement process and costs

12/3/12
CA 91709
202135

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/29/12
CA 91709
200200

Rushmore Loan Management Services LLC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/16/12
CA 91709
192404

Quantum Servicing Company
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/14/12
CA 91709
189966

Capital One
Closed with explanation (Timely, Disputed)

Credit card
Credit reporting

11/14/12
CA 91709
189967

Amex
Closed with explanation (Timely)

Credit card
Credit reporting

11/13/12
CA 91709
189063

OneWest Bank
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Settlement process and costs

10/12/12
CA 91709
170867

Citibank
Closed with explanation (Timely, Disputed)

Credit card
Other

10/11/12
CA 91709
169633

Bank of America
Closed with explanation (Timely)

Credit card
Advertising and marketing

10/1/12
CA 91709
164280

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

9/26/12
CA 91709
160261

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

9/16/12
CA 91709
153548

Citibank
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

9/2/12
CA 91709
145704

Bank of America
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Settlement process and costs

8/20/12
CA 91709
138306

Select Portfolio Servicing, Inc
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/16/12
CA 91709
137014

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

8/7/12
CA 91709
130857

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/7/12
CA 91709
130949

U.S. Bancorp
Closed with explanation (Timely)

Credit card
APR or interest rate

8/2/12
CA 91709
129431

Arvest Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/24/12
CA 91709
123623

OneWest Bank
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

7/17/12
CA 91709
118783

HSBC
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

7/13/12
CA 91709
117477

Wells Fargo
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Problems caused by my funds being low

7/5/12
CA 91709
112763

U.S. Bancorp
Closed with monetary relief (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

7/2/12
CA 91709
111387

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/19/12
CA 91709
103690

Wells Fargo
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/25/12
CA 91709
87612

Wells Fargo
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

5/20/12
CA 91709
85369

Bank of America
Closed with explanation (Timely)

Mortgage (Second mortgage)
Loan modification, collection, foreclosure

5/15/12
CA 91709
38790

Citibank
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/14/12
CA 91709
77650

JPMorgan Chase
Closed without relief (Timely)

Mortgage (Other mortgage)
Settlement process and costs

4/19/12
CA 91709
61941

Wells Fargo
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/16/12
CA 91709
38179

Citibank
Closed with relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

4/9/12
CA 91709
39590

Bank of America
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

4/3/12
CA 91709
82072

Bank of America
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/30/12
CA 91709
39351

Bank of America
Closed with relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

3/28/12
CA 91709
82014

Bank of America
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/26/12
CA 91709
41165

Citibank
Closed without relief (Timely)

Student loan (Non-federal student loan)
Repaying your loan

3/14/12
CA 91709
35314

Wells Fargo
Closed without relief (Timely, Disputed)

Bank account or service (Checking account)
Problems caused by my funds being low

3/12/12
CA 91709
36109

Bank of the West
Closed without relief (Not Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

2/28/12
CA 91709
28344

Bank of America
Closed without relief (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/16/12
CA 91709
24200

Wells Fargo
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/7/12
CA 91709
21390

Wells Fargo
Closed without relief (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

2/3/12
CA 91709
20145

Ocwen
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/12/12
CA 91709
13199

Bank of America
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/10/12
CA 91709
12216

Bank of America
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/11/11
CA 91709
4621

JPMorgan Chase
Closed without relief (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

12/11/11
CA 91709
4622

JPMorgan Chase
Closed without relief (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

170 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




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Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

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% Loan Failure Rate $ of SBA Loans
WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


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