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Banks' Consumer Complaints

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Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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245 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

6/18/15
CA 91730
1427374

Convergent Resources, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was discharged in bankruptcy)

6/4/15
CA 91730
1405463

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/3/15
CA 91730
1405166

Bank of America
In progress (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

5/28/15
CA 91730
1395512

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

5/27/15
CA 91730
1393373

Navy FCU
In progress (Timely)

Credit card
Other

5/8/15
CA 91730
1366598

U.S. Bancorp
Closed with explanation (Timely)

Mortgage (Reverse mortgage)
Loan servicing, payments, escrow account

5/8/15
CA 91730
1366599

OneWest Bank
Closed with explanation (Timely)

Mortgage (Reverse mortgage)
Loan servicing, payments, escrow account

5/6/15
CA 91730
1363177

Bank of America
Closed with explanation (Timely)

Mortgage (Reverse mortgage)
Loan servicing, payments, escrow account

4/30/15
CA 91730
1354057

Citibank
Closed with monetary relief (Timely)

Credit card
Other

4/14/15
CA 91730
1328734

Designed Receivable Solultions, Inc.
Closed with explanation (Timely)

Debt collection (Medical)
Disclosure verification of debt (Right to dispute notice not received)

3/31/15
CA 91730
1309739

Critical Resolution Mediation LLC
Closed (Timely)

Debt collection
Improper contact or sharing of info (Contacted employer after asked not to)

3/31/15
CA 91730
1309740

Mobiloans, LLC
Untimely response (Not Timely)

Debt collection
Communication tactics (Frequent or repeated calls)

3/28/15
CA 91730
1306074

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/26/15
CA 91730
1304538

U.S. Bancorp
Closed with explanation (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

3/10/15
CA 91730
1277027

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

2/26/15
CA 91730
1259212

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/11/15
CA 91730
1234844

Portfolio Recovery Associates, Inc.
Closed with explanation (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

2/11/15
CA 91730
1237197

PNC Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/4/15
CA 91730
1225191

Thomas, King & Associates
Closed with explanation (Timely)

Debt collection (Credit card)
Communication tactics (Threatened to take legal action)

2/4/15
CA 91730
1225192

Continental Finance Company, LLC
Closed with explanation (Timely)

Debt collection (Credit card)
Communication tactics (Threatened to take legal action)

1/16/15
CA 91730
1196478

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

1/14/15
CA 91730
1194320

PayPal
Closed with explanation (Timely, Disputed)

Bank account or service (Other bank product/service)
Account opening, closing, or management

1/6/15
CA 91730
1182618

Wells Fargo
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

12/24/14
CA 91730
1170608

PayPal
Closed with explanation (Timely)

Prepaid card (General purpose card)
Fraud or scam

12/9/14
CA 91730
1149357

Citibank
Closed with monetary relief (Timely)

Credit card
Late fee

12/8/14
CA 91730
1146856

PennyMac Loan Services, LLC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/26/14
91730
1132383

CNG Financial Corporation
Closed with explanation (Timely)

Payday loan
Can't stop charges to bank account

11/12/14
CA 91730
1113486

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/10/14
CA 91730
1111908

JPMorgan Chase
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Threatened to take legal action)

11/6/14
CA 91730
1105407

Convergent Resources, Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

10/28/14
CA 91730
1091191

Seterus
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

10/27/14
CA 91730
1089376

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Settlement process and costs

10/27/14
CA 91730
1089828

Bank of America
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Frequent or repeated calls)

10/27/14
CA 91730
1089829

Wells Fargo
Closed (Timely)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Frequent or repeated calls)

10/27/14
CA 91730
1089830

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Frequent or repeated calls)

10/22/14
CA 91730
1082737

Weststar Mortgage Corporation
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/15/14
CA 91730
1072018

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

10/10/14
CA 91730
1067487

Mutual Financial Partners
Closed with explanation (Timely)

Debt collection
Communication tactics (Frequent or repeated calls)

10/3/14
CA 91730
1057722

Nationstar Mortgage
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

9/23/14
CA 91730
1042365

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

9/22/14
CA 91730
1038784

Citibank
Closed with monetary relief (Not Timely)

Credit card
Other

9/11/14
CA 91730
1025038

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

7/29/14
CA 91730
958716

Green Tree Servicing, LLC
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

7/15/14
CA 91730
936896

JPMorgan Chase
Closed with explanation (Not Timely)

Credit card
Other

7/15/14
CA 91730
937342

Citibank
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

7/15/14
CA 91730
938084

Bank of America
Closed with non-monetary relief (Not Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

7/14/14
CA 91730
935999

Portfolio Recovery Associates, Inc.
Closed with non-monetary relief (Not Timely, Disputed)

Debt collection (Credit card)
False statements or representation (Indicated committed crime not paying)

7/8/14
CA 91730
927448

SunTrust Bank
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

7/7/14
CA 91730
924538

JPMorgan Chase
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

7/7/14
CA 91730
925660

Wells Fargo
Closed with non-monetary relief (Not Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not given enough info to verify debt)

7/3/14
CA 91730
923510

ProCollect, Inc
Closed with explanation (Not Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Improper contact or sharing of info (Talked to a third party about my debt)

6/9/14
CA 91730
889616

Expert Global Solutions, Inc.
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Can't repay my loan

5/28/14
CA 91730
871811

Equifax
Closed with explanation (Not Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

5/6/14
CA 91730
840574

Rauch-Milliken International, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

5/1/14
CA 91730
835493

First Data Corporation
Closed with explanation (Not Timely)

Debt collection
Disclosure verification of debt (Right to dispute notice not received)

4/16/14
CA 91730
810931

CashCall, Inc.
Closed with explanation (Not Timely)

Debt collection (Payday loan)
Improper contact or sharing of info (Talked to a third party about my debt)

4/6/14
CA 91730
795642

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

4/3/14
CA 91730
791849

Residential Credit Solutions
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

3/25/14
CA 91730
776495

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

3/2/14
CA 91730
736667

Bank of America
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

2/20/14
CA 91730
723114

HOVG, LLC
Closed with explanation (Timely, Disputed)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

2/19/14
CA 91730
720288

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/13/14
CA 91730
713192

Ocwen
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

1/31/14
CA 91730
694847

Wheels Financial Group, LLC
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Frequent or repeated calls)

1/30/14
CA 91730
692128

ACS Education Services
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Can't repay my loan

1/24/14
CA 91730
684838

Wells Fargo
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

1/18/14
CA 91730
676646

Servis One, Inc.
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/15/14
CA 91730
671311

Turning Point Solutions LLC
Closed with non-monetary relief (Not Timely)

Debt collection
Communication tactics (Frequent or repeated calls)

1/10/14
CA 91730
664350

Encore Capital Group
Closed with explanation (Timely)

Debt collection (Credit card)
Disclosure verification of debt (Not given enough info to verify debt)

1/3/14
CA 91730
654692

California Business Bureau, Inc.
Closed with explanation (Timely)

Debt collection (Medical)
Taking/threatening an illegal action (Seized/Attempted to seize property)

12/26/13
CA 91730
645643

Bank of America
Closed with non-monetary relief (Not Timely)

Mortgage (Other mortgage)
Settlement process and costs

12/3/13
CA 91730
619860

Citibank
Closed with explanation (Not Timely)

Credit card
Late fee

10/7/13
CA 91730
555520

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

9/25/13
CA 91730
541651

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/16/13
CA 91730
528877

Citibank
Closed with monetary relief (Not Timely)

Credit card
Cash advance

8/27/13
CA 91730
505151

RMK Financial Corp
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

8/23/13
CA 91730
502525

U.S. Bancorp
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

7/24/13
CA 91730
465402

Green Tree Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

7/24/13
CA 91730
480161

Green Tree Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Credit decision / Underwriting

7/23/13
CA 91730
479600

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/22/13
CA 91730
479303

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Settlement process and costs

7/19/13
CA 91730
475244

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

7/18/13
CA 91730
462661

Select Portfolio Servicing, Inc
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/18/13
CA 91730
475771

PNC Bank
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/8/13
CA 91730
450635

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/8/13
CA 91730
451774

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/2/13
CA 91730
447611

Citibank
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/2/13
CA 91730
447662

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

7/1/13
CA 91730
447100

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/28/13
CA 91730
444835

HSBC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/28/13
CA 91730
445143

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

6/24/13
CA 91730
441503

U.S. Bancorp
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/24/13
CA 91730
441504

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

6/21/13
CA 91730
438574

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/20/13
CA 91730
437016

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

6/14/13
CA 91730
433625

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

5/27/13
CA 91730
416900

OneWest Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/23/13
CA 91730
414560

OneWest Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/23/13
CA 91730
415088

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

5/22/13
CA 91730
413825

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

5/16/13
CA 91730
408992

Nationstar Mortgage
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/16/13
CA 91730
409926

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/14/13
CA 91730
405742

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/14/13
CA 91730
407528

Bank of America
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Deposits and withdrawals

5/14/13
CA 91730
407529

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

5/9/13
CA 91730
404022

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

5/8/13
CA 91730
402394

Navient
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Repaying your loan

5/8/13
CA 91730
402597

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/7/13
CA 91730
400880

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/7/13
CA 91730
401575

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/6/13
CA 91730
400204

Flagstar Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/1/13
CA 91730
396818

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/1/13
CA 91730
396823

Seterus
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/26/13
CA 91730
393590

PNC Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/25/13
CA 91730
392291

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/24/13
CA 91730
390102

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

4/22/13
CA 91730
388059

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

4/22/13
CA 91730
389068

SunTrust Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/19/13
CA 91730
387814

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/18/13
CA 91730
386343

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/18/13
CA 91730
386391

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/17/13
CA 91730
384624

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/16/13
CA 91730
383585

Citibank
Closed with monetary relief (Timely)

Credit card
Billing disputes

4/16/13
CA 91730
384314

Wells Fargo
Closed with monetary relief (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Credit decision / Underwriting

4/15/13
CA 91730
382508

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/9/13
CA 91730
378581

OneWest Bank
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/5/13
CA 91730
375260

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

4/3/13
CA 91730
372271

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/3/13
CA 91730
372279

Citibank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/29/13
CA 91730
367820

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/28/13
CA 91730
368270

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/28/13
CA 91730
368376

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Application, originator, mortgage broker

3/26/13
CA 91730
366527

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

3/25/13
CA 91730
363700

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/25/13
CA 91730
364007

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/25/13
CA 91730
365313

Ocwen
Closed with explanation (Not Timely)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

3/25/13
CA 91730
365333

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

3/23/13
CA 91730
363875

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/22/13
CA 91730
361766

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/22/13
CA 91730
362026

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/20/13
CA 91730
360533

Residential Credit Solutions
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/20/13
CA 91730
361002

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/19/13
CA 91730
358713

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/19/13
CA 91730
358714

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/19/13
CA 91730
360217

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/18/13
CA 91730
358587

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

3/18/13
CA 91730
358672

Arvest Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/12/13
CA 91730
349998

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Application, originator, mortgage broker

3/12/13
CA 91730
350819

Select Portfolio Servicing, Inc
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/11/13
CA 91730
348151

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

3/7/13
CA 91730
345038

Citibank
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/6/13
CA 91730
343457

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/6/13
CA 91730
343595

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/6/13
CA 91730
344940

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/4/13
CA 91730
340070

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/4/13
CA 91730
340079

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/1/13
CA 91730
339024

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/28/13
CA 91730
338820

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/25/13
CA 91730
331654

EverBank
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

2/22/13
CA 91730
326644

JPMorgan Chase
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/20/13
CA 91730
324272

JPMorgan Chase
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/19/13
AK 91730
320035

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/8/13
CA 91730
312842

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/7/13
CA 91730
309036

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/6/13
CA 91730
300618

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/31/13
CA 91730
280675

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/31/13
CA 91730
285585

Ocwen
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/25/13
CA 91730
259624

Carrington Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/22/13
AL 91730
251554

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/21/13
CA 91730
249428

GE Capital Retail
Closed with non-monetary relief (Timely)

Credit card
Identity theft / Fraud / Embezzlement

1/17/13
CA 91730
242744

Arvest Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/16/13
CA 91730
237700

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/14/13
CA 91730
231784

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/14/13
CA 91730
231953

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/14/13
CA 91730
232267

SunTrust Bank
Closed (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

1/11/13
CA 91730
227210

Ditech Financial LLC
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/10/13
CA 91730
228925

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/9/13
CA 91730
226022

First Mortgage Corporation
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/8/13
CA 91730
224912

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/21/12
CA 91730
214805

Specialized Loan Servicing LLC
Closed (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/21/12
CA 91730
215452

Seterus
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/18/12
CA 91730
211608

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/18/12
CA 91730
212914

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/5/12
CA 91730
204009

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/27/12
CA 91730
197872

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/26/12
CA 91730
197875

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/15/12
CA 91730
191118

Specialized Loan Servicing LLC
Closed (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/5/12
CA 91730
186352

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/1/12
CA 91730
183112

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

10/25/12
CA 91730
179937

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/15/12
CA 91730
170142

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/15/12
CA 91730
171311

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/12/12
CA 91730
170096

Wells Fargo
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/4/12
CA 91730
165531

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/3/12
CA 91730
165292

Bank of America
Closed with non-monetary relief (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/1/12
CA 91730
161571

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/1/12
CA 91730
164507

Specialized Loan Servicing LLC
Closed (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/28/12
CA 91730
161569

Select Portfolio Servicing, Inc
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/28/12
CA 91730
161570

Specialized Loan Servicing LLC
Closed (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/26/12
CA 91730
160277

OneWest Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

9/26/12
CA 91730
160385

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/19/12
CA 91730
155523

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Credit decision / Underwriting

9/18/12
CA 91730
155277

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

9/14/12
CA 91730
152722

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/11/12
CA 91730
150072

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/27/12
CA 91730
142389

Banco Popular North America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/24/12
CA 91730
141552

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

8/21/12
CA 91730
138738

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/21/12
CA 91730
139336

Bayview Loan Servicing, LLC
Closed (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/20/12
CA 91730
138272

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Credit decision / Underwriting

8/20/12
CA 91730
138276

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/15/12
CA 91730
136099

Citibank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/14/12
CA 91730
135332

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/10/12
CA 91730
133708

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/10/12
CA 91730
134057

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/8/12
CA 91730
131424

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/6/12
CA 91730
130580

Citibank
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/2/12
CA 91730
129023

Residential Credit Solutions
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/31/12
CA 91730
127582

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/24/12
CA 91730
123296

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/19/12
CA 91730
120637

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/16/12
CA 91730
118146

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/12/12
CA 91730
116341

Flagstar Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/11/12
CA 91730
115979

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

7/9/12
CA 91730
113910

Residential Credit Solutions
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/25/12
CA 91730
107513

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/14/12
CA 91730
101384

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/11/12
CA 91730
99175

Citibank
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

6/11/12
CA 91730
99288

Caliber Home Loans, Inc
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

6/8/12
CA 91730
97643

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Other

6/6/12
CA 91730
95751

Bank of America
Closed with non-monetary relief (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/5/12
CA 91730
94434

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/30/12
CA 91730
89456

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Other

5/30/12
CA 91730
89457

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

3/26/12
CA 91730
41101

Bank of America
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/22/12
CA 91730
39019

Bank of America
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/14/12
CA 91730
3459

JPMorgan Chase
Closed without relief (Timely, Disputed)

Bank account or service (Checking account)
Using a debit or ATM card

3/11/12
CA 91730
33694

SunTrust Bank
Closed without relief (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/29/12
CA 91730
28645

Bank of America
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/10/12
CA 91730
3458

Bank of America
Closed without relief (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

2/2/12
CA 91730
19975

Citibank
Closed with relief (Timely)

Credit card
Identity theft / Fraud / Embezzlement

1/9/12
CA 91730
12006

Wells Fargo
Closed without relief (Timely, Disputed)

Mortgage (FHA mortgage)
Credit decision / Underwriting

12/8/11
CA 91730
3928

JPMorgan Chase
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/6/11
CA 91730
3366

Amex
Closed without relief (Timely, Disputed)

Credit card
Forbearance / Workout plans

12/6/11
CA 91730
3457

Navy FCU
Closed without relief (Timely, Disputed)

Credit card
Closing/Cancelling account

245 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




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Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

Franchise Brand Name
% Loan Failure Rate $ of SBA Loans
WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


See All Franchises   




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