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Banks' Consumer Complaints

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Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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192 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

6/16/15
CA 92336
1424194

Wells Fargo
Closed with explanation (Timely)

Credit card
Other

5/29/15
CA 92336
1398087

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

4/22/15
CA 92336
1342736

Bank of America
In progress (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

4/21/15
CA 92336
1339718

Nationstar Mortgage
In progress (Timely)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

4/12/15
CA 92336
1327050

Ocwen
In progress (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

4/9/15
CA 92336
1322472

CNG Financial Corporation
Closed with explanation (Timely)

Debt collection (Payday loan)
Improper contact or sharing of info (Talked to a third party about my debt)

4/6/15
CA 92336
1318534

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/20/15
CA 92336
1292550

Quicken Loans
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

3/18/15
CA 92336
1290496

AmerAssist A/R Solutions, Inc.
Closed (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Attempted to collect wrong amount)

3/13/15
CA 92336
1282601

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

3/11/15
CA 92336
1278418

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/7/15
CA 92336
1272434

Bank of America
Closed with non-monetary relief (Timely, Disputed)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

2/28/15
CA 92336
1261827

Delbert Services
Closed with explanation (Timely, Disputed)

Debt collection (Payday loan)
Cont'd attempts collect debt not owed (Debt was paid)

2/26/15
CA 92336
1259229

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Public record)

2/18/15
CA 92336
1245007

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/12/15
CA 92336
1239220

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

2/8/15
CA 92336
1230527

U.S. Bancorp
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

2/5/15
CA 92336
1228328

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

2/2/15
CA 92336
1222002

Caine & Weiner Co. Inc.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

2/2/15
CA 92336
1222003

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/20/15
CA 92336
1198930

Shellpoint Partners, LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

1/10/15
CA 92336
1189350

Bank of America
Closed with non-monetary relief (Timely, Disputed)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

1/6/15
CA 92336
1183203

Wells Fargo
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

12/29/14
CA 92336
1173228

Equifax
Closed with explanation (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

12/29/14
CA 92336
1174454

Great American Finance Co
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Improper contact or sharing of info (Contacted employer after asked not to)

12/26/14
CA 92336
1171809

California Business Bureau, Inc.
Closed with explanation (Timely)

Debt collection (Medical)
Communication tactics (Frequent or repeated calls)

12/16/14
CA 92336
1159318

Dynamic Recovery Solutions, LLC
Closed with non-monetary relief (Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt is not mine)

12/11/14
CA 92336
1152675

Seterus
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/3/14
CA 92336
1141333

U.S. Bancorp
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

12/3/14
CA 92336
1142445

First Data Corporation
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

11/25/14
CA 92336
1131684

Advance America, Cash Advance Centers, Inc.
Closed with explanation (Timely)

Debt collection (Payday loan)
Taking/threatening an illegal action (Threatened to sue on too old debt)

11/21/14
CA 92336
1134730

Pacific Union Financial, LLC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/20/14
CA 92336
1124413

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/20/14
CA 92336
1124414

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/17/14
CA 92336
1119318

Specialized Loan Servicing LLC
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

11/17/14
CA 92336
1120501

Franklin Collection Service, Inc.
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

11/13/14
CA 92336
1115100

Amerisave
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

11/5/14
CA 92336
1103668

Retrieval-Masters Creditors Bureau, Inc.
Closed (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

11/4/14
CA 92336
1102380

Portfolio Recovery Associates, Inc.
Closed with non-monetary relief (Timely)

Consumer loan (Installment loan)
Managing the loan or lease

11/4/14
CA 92336
1102381

Collection Bureau of America Ltd.
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

10/30/14
CA 92336
1094309

AllianceOne Recievables Management
Closed with explanation (Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt resulted from identity theft)

10/27/14
CA 92336
1090954

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Personal information)

10/16/14
CA 92336
1076661

Selene Finance
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

10/8/14
CA 92336
1064664

Stellar Recovery Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was discharged in bankruptcy)

10/7/14
CA 92336
1060765

Nissan Motor Acceptance Corporation
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

10/4/14
CA 92336
1058335

Citibank
Closed with non-monetary relief (Not Timely)

Debt collection
Communication tactics (Called outside of 8am-9pm)

9/30/14
CA 92336
1052656

Wells Fargo
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

9/17/14
CA 92336
1034087

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

8/26/14
CA 92336
1001050

Fidelity Information Corporation
Closed with explanation (Not Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Attempted to collect wrong amount)

8/21/14
CA 92336
995469

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

8/18/14
CA 92336
988884

Nationstar Mortgage
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

8/11/14
CA 92336
978651

Green Tree Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

8/6/14
CA 92336
974221

Ocwen
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/30/14
CA 92336
959981

Carrington Mortgage
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/22/14
CA 92336
948129

Encore Capital Group
Closed with explanation (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

7/14/14
CA 92336
935375

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

7/14/14
CA 92336
935376

Equifax
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

7/7/14
CA 92336
926059

Credit Card Receivables Fund Incorporated
Closed with explanation (Not Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt was paid)

7/4/14
CA 92336
924025

Citibank
Closed with explanation (Not Timely)

Credit card
Identity theft / Fraud / Embezzlement

7/1/14
CA 92336
918907

USAA Savings
Closed with explanation (Not Timely)

Credit card
Billing statement

7/1/14
CA 92336
918940

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/17/14
CA 92336
898775

PNC Bank
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

6/13/14
CA 92336
894668

Dynamic Recovery Solutions, LLC
Closed with non-monetary relief (Not Timely)

Debt collection (Auto)
Disclosure verification of debt (Right to dispute notice not received)

6/13/14
CA 92336
894669

Dynamic Recovery Solutions, LLC
Closed with non-monetary relief (Not Timely)

Debt collection (Auto)
Disclosure verification of debt (Right to dispute notice not received)

6/6/14
CA 92336
884074

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

6/6/14
CA 92336
884075

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

5/19/14
CA 92336
858570

Caine & Weiner Co. Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

5/16/14
CA 92336
857116

Resurgent Capital Services L.P.
Closed with explanation (Not Timely)

Debt collection (Mortgage)
False statements or representation (Attempted to collect wrong amount)

5/16/14
CA 92336
857117

Shellpoint Partners, LLC
Closed with explanation (Not Timely)

Debt collection (Mortgage)
False statements or representation (Attempted to collect wrong amount)

5/14/14
CA 92336
852376

Capital One
Closed with non-monetary relief (Not Timely)

Credit card
Unsolicited issuance of credit card

4/26/14
CA 92336
826932

Navient
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Can't repay my loan

4/8/14
CA 92336
798669

Quicken Loans
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

3/4/14
CA 92336
742271

U.S. Bancorp
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

2/26/14
CA 92336
733595

Google Inc.
Closed with explanation (Not Timely)

Bank account or service (Savings account)
Deposits and withdrawals

2/21/14
CA 92336
726098

Wells Fargo
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

1/29/14
CA 92336
691452

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

1/22/14
CA 92336
678777

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/17/14
CA 92336
674794

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/8/14
CA 92336
660907

Encore Capital Group
Closed with explanation (Timely, Disputed)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

1/5/14
CA 92336
655068

Resurgent Capital Services L.P.
Closed with explanation (Timely)

Debt collection
Taking/threatening an illegal action (Sued w/o proper notification of suit)

12/19/13
FL 92336
640259

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Personal information)

12/10/13
CA 92336
628419

OneWest Bank
Closed (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

12/9/13
CA 92336
627559

Bank of America
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

12/4/13
CA 92336
622235

Flagstar Bank
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/3/13
CA 92336
620522

National Recoveries, Inc.
Closed (Timely, Disputed)

Student loan (Non-federal student loan)
Repaying your loan

11/20/13
CA 92336
607185

Ocwen
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/18/13
CA 92336
602545

Pinnacle Credit Services, LLC
Closed with non-monetary relief (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

11/2/13
CA 92336
582630

JPMorgan Chase
Closed with explanation (Not Timely)

Credit card
Payoff process

11/2/13
CA 92336
582631

Wells Fargo
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Repaying your loan

10/31/13
CA 92336
578983

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/28/13
CA 92336
573199

ACS Education Services
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Improper contact or sharing of info (Contacted employer after asked not to)

9/30/13
CA 92336
548016

Imortgage.com, Inc.
Closed with non-monetary relief (Not Timely)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

9/6/13
CA 92336
518537

Citibank
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/27/13
CA 92336
501822

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/27/13
CA 92336
505578

Bayview Loan Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

8/26/13
CA 92336
501506

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

8/23/13
CA 92336
502099

Enova International, Inc.
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Fraud or scam

8/22/13
CA 92336
501092

U.S. Bancorp
Closed with explanation (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

8/19/13
CA 92336
496291

HSBC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/16/13
CA 92336
494180

Bank of America
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

8/15/13
CA 92336
490127

EverBank
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

8/15/13
CA 92336
490223

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/12/13
CA 92336
487619

EverBank
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/8/13
CA 92336
484026

Green Tree Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/5/13
CA 92336
474733

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/2/13
CA 92336
472487

Capital One
Closed with monetary relief (Timely)

Credit card
Identity theft / Fraud / Embezzlement

7/26/13
CA 92336
470883

Flagstar Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/24/13
CA 92336
465253

OneWest Bank
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/23/13
CA 92336
464734

Provident Funding
Closed with monetary relief (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

7/17/13
CA 92336
459384

CIT Bank National Association
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/12/13
CA 92336
463898

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/10/13
CA 92336
453933

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/21/13
CA 92336
439963

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

6/5/13
CA 92336
424786

Bank of America
Closed with explanation (Timely)

Credit card
Collection debt dispute

6/3/13
CA 92336
423707

Capital One
Closed with monetary relief (Timely, Disputed)

Credit card
Credit card protection / Debt protection

5/29/13
CA 92336
419909

Green Tree Servicing, LLC
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

5/28/13
CA 92336
417908

Security National Mortgage
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Application, originator, mortgage broker

5/16/13
CA 92336
407792

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

5/16/13
CA 92336
409909

BankUnited
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/13/13
CA 92336
405332

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Collection debt dispute

5/10/13
CA 92336
405528

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/9/13
CA 92336
402968

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/3/13
CA 92336
398232

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/3/13
CA 92336
399274

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/30/13
CA 92336
396140

U.S. Bancorp
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

4/30/13
CA 92336
396141

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

4/28/13
CA 92336
393836

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

4/25/13
CA 92336
391812

Flagstar Bank
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/24/13
CA 92336
390805

Nationstar Mortgage
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/23/13
CA 92336
390861

Bank of America
Closed with explanation (Timely)

Credit card
Transaction issue

4/22/13
CA 92336
388424

Bank of America
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

4/15/13
CA 92336
383309

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

4/4/13
CA 92336
374745

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

4/3/13
CA 92336
373393

Provident Funding
Closed with non-monetary relief (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

4/2/13
CA 92336
372644

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/28/13
CA 92336
368882

Arvest Bank
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/25/13
CA 92336
365272

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/22/13
CA 92336
363198

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/20/13
92336
361246

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/4/13
CA 92336
340901

Bank of America
Closed with non-monetary relief (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/22/13
CA 92336
327790

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

2/22/13
CA 92336
327791

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

2/13/13
CA 92336
316062

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

2/6/13
CA 92336
305059

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/5/13
CA 92336
298148

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/1/13
CA 92336
285535

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/30/13
CA 92336
277632

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/25/13
CA 92336
266975

Ocwen
Closed (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/23/13
CA 92336
255945

Residential Credit Solutions
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/22/13
CA 92336
253815

Bank of America
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

1/22/13
CA 92336
259098

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

1/18/13
CA 92336
246229

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/14/13
CA 92336
231390

BankUnited
Closed (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/14/13
CA 92336
231814

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/11/13
CA 92336
228813

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/9/13
CA 92336
224712

Morgan Stanley
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/9/13
CA 92336
225966

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

1/8/13
CA 92336
224643

HSBC
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/7/13
CA 92336
224040

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/27/12
CA 92336
221021

E*Trade Bank
Closed with non-monetary relief (Timely)

Mortgage (Home equity loan or line of credit)
Credit decision / Underwriting

12/24/12
CA 92336
217184

Citibank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/2/12
CA 92336
201866

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

11/15/12
CA 92336
190949

Carrington Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/2/12
CA 92336
184004

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

10/31/12
CA 92336
182009

Bank of America
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Deposits and withdrawals

10/25/12
CA 92336
178346

Bank of America
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

10/13/12
CA 92336
171161

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

10/2/12
CA 92336
164641

Wells Fargo
Closed with non-monetary relief (Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

9/24/12
CA 92336
158678

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

9/10/12
CA 92336
149124

JPMorgan Chase
Closed with monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/4/12
CA 92336
146406

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

7/23/12
CA 92336
122394

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/6/12
CA 92336
113248

CashCall, Inc.
Closed with explanation (Not Timely)

Consumer loan (Personal line of credit)
Problems when you are unable to pay

7/2/12
CA 92336
110754

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/2/12
CA 92336
111234

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/29/12
CA 92336
110626

Selene Finance
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

6/6/12
CA 92336
94537

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/5/12
CA 92336
94073

Citibank
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Problems when you are unable to pay

6/4/12
CA 92336
92074

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/4/12
CA 92336
93466

Select Portfolio Servicing, Inc
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/1/12
CA 92336
91663

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/22/12
CA 92336
38916

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/21/12
CA 92336
86766

Wells Fargo
Closed without relief (Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

4/17/12
CA 92336
59815

Ocwen
Closed without relief (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

3/22/12
CA 92336
39098

Arvest Bank
Closed without relief (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/14/12
CA 92336
35196

Select Portfolio Servicing, Inc
Closed with relief (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

3/14/12
CA 92336
35259

Ocwen
Closed without relief (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

3/6/12
CA 92336
31226

JPMorgan Chase
Closed without relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

3/2/12
CA 92336
29743

Bank of America
Closed without relief (Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

2/29/12
CA 92336
30357

HSBC
Closed without relief (Timely)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

2/28/12
CA 92336
28372

Bank of America
Closed without relief (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

2/23/12
CA 92336
26280

Wells Fargo
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

192 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info


Results by Company

  This search's total
complaints by company:
(click one to filter your search)
33 Bank of America
21 Wells Fargo
10 Ocwen
8 JPMorgan Chase
8 Select Portfolio Servicing, Inc
8 Equifax
7 Nationstar Mortgage
6 Experian
5 Green Tree Servicing, LLC
5 U.S. Bancorp
5 Citibank
4 TransUnion
3 Flagstar Bank
3 HSBC
3 Dynamic Recovery Solutions, LLC
3 Capital One
2 Encore Capital Group
2 Quicken Loans
2 Selene Finance
2 OneWest Bank
2 Shellpoint Partners, LLC
2 EverBank
2 Caine & Weiner Co. Inc.
2 Arvest Bank
2 Provident Funding
2 BankUnited
2 Carrington Mortgage
2 Resurgent Capital Services L.P.
1 Collection Bureau of America Ltd.
1 Portfolio Recovery Associates, Inc.
1 AllianceOne Recievables Management
1 Retrieval-Masters Creditors Bureau, Inc.
1 AmerAssist A/R Solutions, Inc.
1 Amerisave
1 Specialized Loan Servicing LLC
1 Franklin Collection Service, Inc.
1 Advance America, Cash Advance Centers, Inc.
1 Pacific Union Financial, LLC
1 First Data Corporation
1 Seterus
1 Nissan Motor Acceptance Corporation
1 California Business Bureau, Inc.
1 Great American Finance Co
1 Delbert Services
1 Stellar Recovery Inc.
1 Pinnacle Credit Services, LLC
1 Fidelity Information Corporation
1 Enova International, Inc.
1 CashCall, Inc.
1 E*Trade Bank
1 Morgan Stanley
1 Residential Credit Solutions
1 Security National Mortgage
1 CIT Bank National Association
1 Bayview Loan Servicing, LLC
1 Credit Card Receivables Fund Incorporated
1 Imortgage.com, Inc.
1 ACS Education Services
1 National Recoveries, Inc.
1 Google Inc.
1 Navient
1 PNC Bank
1 USAA Savings
1 CNG Financial Corporation


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