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Banks' Consumer Complaints

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Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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164 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

6/3/15
CA 92562
1403471

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

5/23/15
CA 92562
1390276

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Information is not mine)

5/8/15
CA 92562
1367611

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

4/22/15
CA 92562
1342691

Ocwen
Closed (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

4/16/15
CA 92562
1333817

Aldous & Associates, PLLC
Closed (Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Attempted to collect wrong amount)

3/26/15
CA 92562
1301705

TransUnion
In progress (Timely)

Credit reporting
Credit reporting company's investigation (Investigation took too long)

3/9/15
CA 92562
1274799

Citibank
Closed with explanation (Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

3/6/15
CA 92562
1272689

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

3/6/15
CA 92562
1272690

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/6/15
CA 92562
1272691

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/2/15
CA 92562
1263585

Citibank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

3/2/15
CA 92562
1263586

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/2/15
CA 92562
1263587

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

3/2/15
CA 92562
1263588

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

2/12/15
CA 92562
1237963

West Corporation
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Attempted to collect wrong amount)

2/6/15
CA 92562
1228703

Allied Interstate LLC
Closed with non-monetary relief (Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt was paid)

1/9/15
CA 92562
1187601

Pentagon FCU
Closed with non-monetary relief (Timely)

Consumer loan (Installment loan)
Taking out the loan or lease

12/17/14
CA 92562
1159954

Experian
Closed with non-monetary relief (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account status)

12/11/14
CA 92562
1152973

Wells Fargo
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Problems caused by my funds being low

11/12/14
CA 92562
1113862

Amex
Closed with explanation (Timely)

Credit card
Identity theft / Fraud / Embezzlement

11/12/14
CA 92562
1113863

Citibank
Closed with monetary relief (Timely)

Credit card
Identity theft / Fraud / Embezzlement

11/12/14
CA 92562
1113865

Discover
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

10/23/14
CA 92562
1084285

ACS Education Services
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

9/28/14
CA 92562
1048345

Encore Capital Group
Closed with non-monetary relief (Not Timely, Disputed)

Debt collection
Cont'd attempts collect debt not owed (Debt was paid)

9/25/14
CA 92562
1044027

Nationstar Mortgage
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

9/17/14
CA 92562
1033090

National Collection Systems, Inc.
Closed (Not Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Attempted to collect wrong amount)

9/17/14
CA 92562
1033197

Navy FCU
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Deposits and withdrawals

8/18/14
CA 92562
988924

Western Union
Closed with explanation (Not Timely)

Money transfers (International money transfer)
Other transaction issues

8/13/14
CA 92562
982427

Seterus
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

8/5/14
CA 92562
969340

Round Point Mortgage
Closed with explanation (Not Timely)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

8/1/14
CA 92562
964734

Ocwen
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Application, originator, mortgage broker

7/31/14
CA 92562
963073

ACE Cash Express Inc.
Closed (Not Timely)

Payday loan
Received a loan I didn't apply for

7/29/14
CA 92562
958537

California Business Bureau, Inc.
Closed with explanation (Not Timely)

Debt collection (Medical)
Disclosure verification of debt (Not given enough info to verify debt)

7/27/14
CA 92562
955763

JPMorgan Chase
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

7/27/14
CA 92562
955920

PennyMac Loan Services, LLC
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

7/23/14
CA 92562
951534

Experian
Closed with monetary relief (Not Timely)

Credit reporting
Credit monitoring or identity protection (Billing dispute)

7/15/14
CA 92562
937516

Select Portfolio Servicing, Inc
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

7/11/14
CA 92562
933820

Lobel Financial Corporation
Closed with explanation (Not Timely)

Consumer loan (Vehicle lease)
Managing the loan or lease

6/14/14
CA 92562
895445

CashCall, Inc.
Closed with explanation (Not Timely)

Payday loan
Charged fees or interest I didn't expect

6/13/14
CO 92562
894910

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

6/10/14
92562
888013

Specialized Loan Servicing LLC
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/3/14
CA 92562
878547

Nationstar Mortgage
Closed with explanation (Not Timely, Disputed)

Consumer loan (Personal line of credit)
Managing the line of credit

5/7/14
CA 92562
841130

Flagstar Bank
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/23/14
CA 92562
820915

U.S. Bancorp
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Account opening, closing, or management

4/22/14
CA 92562
819602

Citibank
Closed with explanation (Not Timely)

Debt collection (Credit card)
Communication tactics (Frequent or repeated calls)

4/21/14
CA 92562
817539

Equifax
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Public record)

4/7/14
CA 92562
796312

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Using a debit or ATM card

4/3/14
CA 92562
792087

Bank of America
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

3/28/14
CA 92562
784610

I.Q. Data International, Inc.
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Communication tactics (Frequent or repeated calls)

3/6/14
CA 92562
747235

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

3/6/14
CA 92562
748994

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

2/28/14
CA 92562
737727

Bank of America
Closed with explanation (Timely)

Credit card
Identity theft / Fraud / Embezzlement

2/27/14
CA 92562
735364

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

2/18/14
CA 92562
720101

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

2/14/14
CA 92562
715755

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

2/10/14
CA 92562
706759

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

2/10/14
CA 92562
707336

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Application, originator, mortgage broker

1/16/14
CA 92562
671679

SunTrust Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/13/14
CA 92562
666428

American Capital Enterprises, Inc.
Closed with monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

1/9/14
CA 92562
663055

JPMorgan Chase
Closed with monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

1/8/14
CA 92562
660868

U.S. Bancorp
Closed with non-monetary relief (Timely, Disputed)

Bank account or service (Checking account)
Problems caused by my funds being low

12/23/13
CA 92562
644647

Ocwen
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

12/13/13
CA 92562
633790

Mutual Financial Partners
Closed (Timely)

Debt collection
Taking/threatening an illegal action (Threatened arrest/jail if do not pay)

12/6/13
CA 92562
624832

TD Bank
Closed with explanation (Not Timely)

Debt collection (Auto)
Communication tactics (Frequent or repeated calls)

12/5/13
CA 92562
623485

GE Capital Retail
Closed with non-monetary relief (Not Timely)

Consumer loan (Personal line of credit)
Managing the line of credit

12/5/13
CA 92562
623486

GE Capital Retail
Closed with explanation (Not Timely)

Credit card
Delinquent account

12/5/13
CA 92562
623487

Media Collections, Inc
Closed with non-monetary relief (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt was paid)

12/3/13
CA 92562
619744

Wells Fargo
Closed with monetary relief (Not Timely)

Bank account or service (Savings account)
Problems caused by my funds being low

11/21/13
CA 92562
607965

Bank of America
Closed with explanation (Not Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

11/20/13
CA 92562
606292

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

11/15/13
CA 92562
601242

Primary Residential Mortgage
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Application, originator, mortgage broker

11/12/13
CA 92562
594605

International Computer Systems, Inc.
Closed with explanation (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

10/29/13
CA 92562
576072

Citibank
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

10/9/13
CA 92562
556310

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/1/13
CA 92562
549599

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/30/13
CA 92562
547588

Nationwide Financial Group
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Indicated committed crime not paying)

9/19/13
CA 92562
535553

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/16/13
CA 92562
528973

U.S. Bancorp
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

9/8/13
CA 92562
518894

SunTrust Bank
Closed with non-monetary relief (Not Timely)

Mortgage (Other mortgage)
Application, originator, mortgage broker

8/28/13
CA 92562
506189

TransUnion
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

8/28/13
CA 92562
506190

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

8/19/13
CA 92562
496803

U.S. Bancorp
Closed with explanation (Timely)

Debt collection (Other (phone, health club, etc.))
Improper contact or sharing of info (Talked to a third party about my debt)

8/7/13
CA 92562
485047

Green Tree Servicing, LLC
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

7/30/13
CA 92562
470278

SRA Associates, Inc.
Closed with explanation (Timely)

Debt collection (Credit card)
Improper contact or sharing of info (Contacted employer after asked not to)

7/25/13
CA 92562
466642

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

7/25/13
CA 92562
479686

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/23/13
CA 92562
464363

Cavalry Investments, LLC
Closed with explanation (Not Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt was paid)

7/23/13
CA 92562
464364

Capital One
Closed with explanation (Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt was paid)

7/3/13
CA 92562
449346

PennyMac Loan Services, LLC
Closed with explanation (Not Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

6/17/13
CA 92562
435173

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/10/13
CA 92562
427831

Bank of America
Closed with non-monetary relief (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/7/13
CA 92562
426757

Bank of America
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

6/1/13
CA 92562
421704

Bank of America
Closed with non-monetary relief (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/20/13
CA 92562
411606

Envoy Mortgage Ltd.
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

5/14/13
CA 92562
406441

Navient
Closed with explanation (Timely, Disputed)

Student loan (Non-federal student loan)
Getting a loan

5/14/13
CA 92562
406549

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

5/3/13
CA 92562
398791

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

4/27/13
CA 92562
393364

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

4/24/13
CA 92562
390523

Loan Care
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

4/17/13
CA 92562
385692

FNIS (Fidelity National Information Services, Inc.)
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

4/17/13
CA 92562
385693

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

4/12/13
CA 92562
382086

Washington Federal
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/9/13
CA 92562
378029

JPMorgan Chase
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/4/13
CA 92562
374286

Wells Fargo
Closed with non-monetary relief (Timely)

Credit card
Billing disputes

4/3/13
CA 92562
373365

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

3/19/13
CA 92562
360120

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/13/13
CA 92562
352583

PrimeLending, A PlainsCapital Company
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

3/13/13
CA 92562
352640

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/27/13
CA 92562
336480

Guild Mortgage
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Application, originator, mortgage broker

2/21/13
CA 92562
326671

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

2/21/13
CA 92562
326672

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

2/21/13
CA 92562
326673

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

2/21/13
CA 92562
326674

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

2/21/13
CA 92562
326675

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

2/21/13
CA 92562
326676

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

2/20/13
CA 92562
322709

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

2/8/13
CA 92562
311326

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/7/13
CA 92562
291944

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/31/13
CA 92562
278859

Bank of America
Closed with non-monetary relief (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/28/13
CA 92562
270739

Nissan Motor Acceptance Corporation
Closed with explanation (Not Timely)

Consumer loan (Vehicle loan)
Shopping for a loan or lease

1/15/13
CA 92562
236161

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/14/13
CA 92562
230252

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

1/14/13
CA 92562
230253

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account terms)

1/14/13
CA 92562
230254

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

1/14/13
CA 92562
230255

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

1/14/13
CA 92562
230256

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account terms)

1/14/13
CA 92562
230257

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account terms)

1/14/13
CA 92562
230258

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account terms)

1/14/13
CA 92562
230259

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

1/10/13
CA 92562
227600

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account terms)

1/10/13
CA 92562
227601

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

1/10/13
CA 92562
227602

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

1/10/13
CA 92562
227603

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Account terms)

1/8/13
CA 92562
225221

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/7/13
CA 92562
223741

Equifax
Closed with explanation (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

12/19/12
CA 92562
214165

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Second mortgage)
Loan modification, collection, foreclosure

12/13/12
CA 92562
209925

Discover
Closed with monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

11/8/12
CA 92562
186145

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

11/7/12
CA 92562
185709

Primary Residential Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

10/31/12
CA 92562
180885

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

8/30/12
CA 92562
145013

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Credit decision / Underwriting

8/28/12
CA 92562
142357

Ocwen
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/21/12
CA 92562
139139

SunTrust Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/20/12
CA 92562
138253

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

8/15/12
CA 92562
136410

Wells Fargo
Closed with explanation (Timely)

Mortgage (VA mortgage)
Loan modification, collection, foreclosure

8/7/12
CA 92562
131804

Navy FCU
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/17/12
CA 92562
118864

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

7/17/12
CA 92562
119139

Bank of America
Closed with non-monetary relief (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/17/12
CA 92562
119605

Capital One
Closed with explanation (Timely)

Credit card
APR or interest rate

6/18/12
CA 92562
103637

Bank of America
Closed with non-monetary relief (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

6/5/12
CA 92562
94404

Wells Fargo
Closed with explanation (Timely)

Bank account or service (Savings account)
Account opening, closing, or management

5/31/12
CA 92562
90420

Wells Fargo
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

5/31/12
CA 92562
90539

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/14/12
CA 92562
77116

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/24/12
CA 92562
64523

Bank of America
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/16/12
CA 92562
38204

Bank of the West
Closed without relief (Timely)

Consumer loan (Vehicle lease)
Taking out the loan or lease

4/5/12
CA 92562
44414

Guild Mortgage
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Application, originator, mortgage broker

4/4/12
CA 92562
43882

Specialized Loan Servicing LLC
Closed with relief (Timely)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

3/26/12
CA 92562
81951

JPMorgan Chase
Closed with relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/23/12
CA 92562
25428

Wells Fargo
Closed with relief (Timely)

Credit card
Late fee

2/22/12
CA 92562
25427

Citibank
Closed without relief (Timely, Disputed)

Credit card
Credit card protection / Debt protection

1/13/12
CA 92562
13718

Bank of America
Closed without relief (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

1/3/12
CA 92562
9263

Ocwen
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

12/28/11
CA 92562
8440

Bank of America
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

164 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




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Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

Franchise Brand Name
% Loan Failure Rate $ of SBA Loans
WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


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