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Banks' Consumer Complaints

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Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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187 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

6/16/15
CA 92656
1424410

Servis One, Inc.
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

6/8/15
CA 92656
1411243

Specialized Loan Servicing LLC
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

6/4/15
CA 92656
1405580

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

5/30/15
CA 92656
1398932

Nationstar Mortgage
In progress (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/22/15
CA 92656
1388482

PennyMac Loan Services, LLC
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

5/14/15
CA 92656
1374865

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

5/12/15
CA 92656
1374655

PennyMac Loan Services, LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/8/15
CA 92656
1368484

Specialized Loan Servicing LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/7/15
CA 92656
1365946

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/5/15
CA 92656
1360308

TFC Credit Corporation
Untimely response (Not Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

5/5/15
CA 92656
1362123

Rushmore Loan Management Services LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/5/15
CA 92656
1364082

Round Point Mortgage
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

5/2/15
CA 92656
1357806

Gila LLC
Closed with explanation (Timely)

Debt collection
Communication tactics (Frequent or repeated calls)

4/29/15
CA 92656
1353623

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

4/27/15
CA 92656
1349484

Select Portfolio Servicing, Inc
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/22/15
CA 92656
1342713

Specialized Loan Servicing LLC
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

4/20/15
CA 92656
1338492

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/17/15
CA 92656
1335857

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/15/15
CA 92656
1332112

Citibank
In progress (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/14/15
CA 92656
1329328

Shellpoint Partners, LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/9/15
CA 92656
1322471

Nationstar Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

4/8/15
CA 92656
1320536

Servis One, Inc.
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

4/8/15
CA 92656
1320669

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/8/15
CA 92656
1320670

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/8/15
CA 92656
1320671

Specialized Loan Servicing LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/8/15
CA 92656
1320672

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/7/15
CA 92656
1320668

PennyMac Loan Services, LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/6/15
CA 92656
1316361

Green Tree Servicing, LLC
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

4/6/15
CA 92656
1317245

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

4/1/15
CA 92656
1310214

Specialized Loan Servicing LLC
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

4/1/15
CA 92656
1312404

Bank of America
In progress (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

4/1/15
CA 92656
1312405

Ocwen
In progress (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

4/1/15
CA 92656
1312421

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Credit decision / Underwriting

3/30/15
CA 92656
1307195

Citibank
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

3/25/15
CA 92656
1299896

Navy FCU
In progress (Timely)

Mortgage (VA mortgage)
Credit decision / Underwriting

3/23/15
CA 92656
1295251

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

3/19/15
CA 92656
1292196

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/19/15
CA 92656
1292197

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/18/15
CA 92656
1289798

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

3/14/15
CA 92656
1283156

Nationstar Mortgage
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

3/12/15
CA 92656
1280908

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/12/15
CA 92656
1280909

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/10/15
CA 92656
1276697

Citibank
Closed with non-monetary relief (Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

3/10/15
CA 92656
1276698

Premium Credit Bureau
Untimely response (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/5/15
CA 92656
1270091

PennyMac Loan Services, LLC
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

3/2/15
CA 92656
1264008

U.S. Bancorp
Closed with non-monetary relief (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

2/25/15
CA 92656
1257189

PennyMac Loan Services, LLC
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

2/20/15
CA 92656
1250209

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

2/19/15
CA 92656
1246443

Green Tree Servicing, LLC
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

2/17/15
CA 92656
1243596

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

2/6/15
CA 92656
1228066

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

2/3/15
CA 92656
1222903

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Credit decision / Underwriting

1/29/15
CA 92656
1215651

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

1/28/15
CA 92656
1214928

Dynamic Recovery Solutions, LLC
Closed with non-monetary relief (Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt is not mine)

1/28/15
CA 92656
1214929

Citibank
Closed with explanation (Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt is not mine)

1/17/15
CA 92656
1198160

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

1/10/15
CA 92656
1189346

Wells Fargo
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Shopping for a loan or lease

1/9/15
CA 92656
1188829

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

1/9/15
CA 92656
1188830

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

1/8/15
CA 92656
1186889

Solidus Group LLC.
Closed with explanation (Timely)

Debt collection (Payday loan)
Disclosure verification of debt (Right to dispute notice not received)

1/6/15
CA 92656
1183225

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

1/5/15
CA 92656
1181915

Quicken Loans
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Application, originator, mortgage broker

1/4/15
CA 92656
1180066

Collection Consultants of California
Closed with explanation (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

1/3/15
CA 92656
1179636

Navient
Closed with non-monetary relief (Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

12/31/14
CA 92656
1177472

Nationstar Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

12/26/14
CA 92656
1171534

Wells Fargo
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

12/4/14
CA 92656
1143639

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

11/25/14
CA 92656
1131719

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Credit card
Balance transfer fee

11/24/14
CA 92656
1130542

I.Q. Data International, Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
False statements or representation (Attempted to collect wrong amount)

11/21/14
CA 92656
1125105

Capital One
Closed with explanation (Timely, Disputed)

Bank account or service (Checking account)
Deposits and withdrawals

11/19/14
CA 92656
1123489

Hunter Warfield, Inc.
Closed with explanation (Not Timely)

Debt collection
Improper contact or sharing of info (Contacted me after I asked not to)

11/3/14
CA 92656
1097923

TransUnion
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Public record)

11/3/14
CA 92656
1097925

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Public record)

11/3/14
CA 92656
1097926

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Public record)

10/20/14
CA 92656
1078603

Seterus
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

9/29/14
CA 92656
1049438

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

9/16/14
CA 92656
1031601

Ocwen
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

9/9/14
CA 92656
1021936

Ocwen
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

8/27/14
CA 92656
1002994

Ocwen
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

8/22/14
CA 92656
996950

American Internet Mortgage, Inc
Closed with monetary relief (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

8/14/14
CA 92656
983824

Wells Fargo
Closed with monetary relief (Not Timely)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

8/11/14
CA 92656
977242

FirstPoint Collection Resources
Closed with explanation (Not Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

7/30/14
CA 92656
963747

P&B Capital Group, LLC
Untimely response (Not Timely)

Debt collection
Disclosure verification of debt (Right to dispute notice not received)

7/9/14
CA 92656
930359

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

7/2/14
CA 92656
921424

Wells Fargo
Closed with explanation (Not Timely)

Credit card
Credit determination

6/19/14
CA 92656
902521

Account Control Technology, Inc.
Closed with non-monetary relief (Not Timely)

Debt collection (Non-federal student loan)
Improper contact or sharing of info (Contacted employer after asked not to)

6/18/14
CA 92656
899357

Encore Capital Group
Closed with explanation (Not Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt is not mine)

5/28/14
CA 92656
870467

ARM WNY LLC
Closed with explanation (Not Timely)

Debt collection
Disclosure verification of debt (Not given enough info to verify debt)

5/23/14
CA 92656
866972

JPMorgan Chase
Closed with explanation (Not Timely)

Bank account or service (Other bank product/service)
Making/receiving payments, sending money

5/20/14
CA 92656
859939

AES/PHEAA
Closed with explanation (Timely, Disputed)

Student loan (Non-federal student loan)
Can't repay my loan

5/16/14
CA 92656
855968

U.S. Bancorp
Closed with explanation (Timely, Disputed)

Student loan (Non-federal student loan)
Can't repay my loan

5/15/14
CA 92656
854689

Wells Fargo
Closed with explanation (Not Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

5/14/14
CA 92656
852994

Bank of America
Closed with explanation (Not Timely)

Bank account or service (Savings account)
Account opening, closing, or management

4/25/14
CA 92656
826468

Wells Fargo
Closed with non-monetary relief (Not Timely)

Mortgage (Home equity loan or line of credit)
Application, originator, mortgage broker

4/22/14
CO 92656
820182

Astoria Bank
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

4/12/14
CA 92656
806392

Seterus
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

4/8/14
CA 92656
800279

Amex
Closed with explanation (Timely)

Credit card
Identity theft / Fraud / Embezzlement

3/23/14
CO 92656
773667

Citibank
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

3/11/14
CA 92656
755586

Navient
Closed with monetary relief (Timely)

Student loan (Non-federal student loan)
Dealing with my lender or servicer

3/10/14
CA 92656
753879

Recovery Partners, LLC
Closed with explanation (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt was discharged in bankruptcy)

3/5/14
CA 92656
743684

Encore Capital Group
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt is not mine)

2/27/14
CA 92656
734290

Capital One
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

2/12/14
CA 92656
711725

The CBE Group, Inc.
Closed with explanation (Timely, Disputed)

Debt collection (Mortgage)
Improper contact or sharing of info (Contacted me after I asked not to)

2/7/14
CA 92656
703242

Bank of America
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Deposits and withdrawals

2/3/14
CA 92656
697018

Bank of America
Closed with explanation (Timely)

Credit card
Other

2/3/14
CA 92656
697948

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/15/14
CA 92656
669481

Barclays
Closed with non-monetary relief (Timely)

Credit card
APR or interest rate

1/15/14
CA 92656
669633

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

12/16/13
CA 92656
635425

ECMC Group, Inc.
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Repaying your loan

12/11/13
CA 92656
630619

JPMorgan Chase
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

12/10/13
CA 92656
628093

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/3/13
CA 92656
619921

Bank of America
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

11/15/13
CA 92656
597946

Carrington Mortgage
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

11/14/13
CA 92656
599287

Ocwen
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

11/1/13
CA 92656
581834

Diversified Consultants, Inc.
Closed with explanation (Not Timely)

Debt collection
Communication tactics (Frequent or repeated calls)

10/21/13
CA 92656
564495

Capital One
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

10/15/13
CA 92656
559294

CIT Bank National Association
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

10/4/13
CA 92656
553461

Capital One
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

9/19/13
CA 92656
534520

Citibank
Closed with non-monetary relief (Timely, Disputed)

Consumer loan (Installment loan)
Managing the loan or lease

9/16/13
CA 92656
529945

Bank of America
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

9/3/13
CA 92656
513128

KeyBank NA
Closed with explanation (Not Timely)

Student loan (Non-federal student loan)
Problems when you are unable to pay

9/3/13
CA 92656
514862

PayPal
Closed with monetary relief (Not Timely)

Credit card
APR or interest rate

8/30/13
CA 92656
511140

Prospect Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (FHA mortgage)
Settlement process and costs

8/21/13
CA 92656
499209

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

8/15/13
CA 92656
488859

FirstSource Advantage, LLC
Closed with explanation (Timely)

Debt collection (Credit card)
Disclosure verification of debt (Not given enough info to verify debt)

8/15/13
CA 92656
488860

Amex
Closed with explanation (Timely)

Debt collection (Credit card)
Disclosure verification of debt (Not given enough info to verify debt)

7/31/13
CA 92656
479594

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/26/13
CA 92656
468323

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Personal information)

7/7/13
CA 92656
449506

Ocwen
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

6/24/13
CA 92656
440811

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

6/13/13
CA 92656
432175

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/7/13
CA 92656
428542

Wells Fargo
Closed with monetary relief (Timely)

Credit card
Identity theft / Fraud / Embezzlement

6/1/13
CA 92656
421705

Citibank
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/8/13
CA 92656
400859

Capital One
Closed with explanation (Timely, Disputed)

Bank account or service (Other bank product/service)
Account opening, closing, or management

5/7/13
CA 92656
402593

Bank of America
Closed with explanation (Timely)

Money transfers (International money transfer)
Money was not available when promised

5/1/13
CA 92656
396270

Capital One
Closed with explanation (Timely)

Credit card
Credit line increase/decrease

4/18/13
CA 92656
385771

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/17/13
CA 92656
385325

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

3/21/13
CA 92656
361685

Amex
Closed with explanation (Timely)

Credit card
Closing/Cancelling account

3/21/13
CA 92656
361686

Discover
Closed with explanation (Timely)

Credit card
Closing/Cancelling account

3/21/13
CA 92656
361688

Capital One
Closed with explanation (Timely)

Credit card
Closing/Cancelling account

3/20/13
CA 92656
360934

Bank of America
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/15/13
CA 92656
357757

Wells Fargo
Closed with monetary relief (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

2/28/13
CA 92656
337376

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

2/11/13
CA 92656
312585

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/7/13
CA 92656
309070

Wells Fargo
Closed with explanation (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

2/6/13
CA 92656
291415

Discover
Closed with explanation (Timely)

Student loan (Non-federal student loan)
Repaying your loan

1/21/13
CA 92656
249380

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Reinserted previously deleted info)

1/21/13
CA 92656
249381

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/11/13
CA 92656
228561

Ocwen
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/7/13
CA 92656
223898

Wells Fargo
Closed with non-monetary relief (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

11/27/12
CA 92656
197828

Bank of America
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

11/16/12
CA 92656
192071

Citibank
Closed with monetary relief (Timely)

Credit card
Other

11/16/12
CA 92656
192679

Experian
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

10/24/12
CA 92656
177790

Ditech Financial LLC
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Application, originator, mortgage broker

10/23/12
CA 92656
176919

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

10/23/12
CA 92656
176921

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

10/23/12
CA 92656
176924

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

10/23/12
CA 92656
176925

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

10/23/12
CA 92656
176926

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account terms)

10/11/12
CA 92656
169604

USAA Savings
Closed with explanation (Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

10/2/12
CA 92656
164774

Nationstar Mortgage
Closed with non-monetary relief (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

9/29/12
CA 92656
163975

First National Bank of Omaha
Closed with explanation (Timely)

Credit card
Billing disputes

9/21/12
CA 92656
157666

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

9/21/12
CA 92656
157674

Bank of America
Closed with explanation (Not Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

8/29/12
CA 92656
143607

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/21/12
CA 92656
139509

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/17/12
CA 92656
137994

Wells Fargo
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

8/8/12
CO 92656
132878

GE Capital Retail
Closed with explanation (Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

8/2/12
CA 92656
129375

Wells Fargo
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

7/12/12
CA 92656
116358

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/11/12
CA 92656
115535

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

7/7/12
CA 92656
113468

JPMorgan Chase
Closed with monetary relief (Timely)

Credit card
Billing statement

6/15/12
CA 92656
102709

Bank of America
Closed (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/2/12
CA 92656
91960

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

6/1/12
CA 92656
92282

JPMorgan Chase
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

5/16/12
CA 92656
79671

Bank of America
Closed without relief (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

5/10/12
CA 92656
38635

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Other

5/2/12
CA 92656
69825

JPMorgan Chase
Closed without relief (Timely)

Credit card
Closing/Cancelling account

4/11/12
CA 92656
55403

Wells Fargo
Closed without relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/10/12
CA 92656
54575

Ocwen
Closed without relief (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/4/12
CA 92656
44148

Bank of America
Closed with relief (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

3/18/12
CA 92656
36525

Seterus
Closed without relief (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

3/14/12
CA 92656
34809

Citibank
Closed without relief (Timely)

Credit card
Other fee

1/27/12
CA 92656
18106

Bank of America
Closed without relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/6/12
CA 92656
10857

Wells Fargo
Closed without relief (Timely, Disputed)

Mortgage (FHA mortgage)
Loan servicing, payments, escrow account

1/6/12
CA 92656
10978

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

187 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




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Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

Franchise Brand Name
% Loan Failure Rate $ of SBA Loans
WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


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