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Banks' Consumer Complaints

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Here you can filter, search, and explore the Consumer Financial Protection Bureau's 408,428 Complaints.
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232 Complaints Found
Sort results by: Date Received - Company - Product - Issue
Showing All Results
Date,
State, Zip,
ID#
Company,
Response (Timely?, Disputed?)
Product, (Sub-Product)
Issue, (Sub-Issue)

6/11/15
CA 92660
1417637

Nationstar Mortgage
In progress (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

6/1/15
CA 92660
1401397

Nationstar Mortgage
In progress (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

5/26/15
CA 92660
1392596

Bank of America
Closed with explanation (Timely)

Credit card
Customer service / Customer relations

5/22/15
CA 92660
1388706

Select Portfolio Servicing, Inc
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

4/22/15
CA 92660
1341550

Grant & Weber
Closed with explanation (Timely)

Debt collection (Medical)
Cont'd attempts collect debt not owed (Debt is not mine)

4/21/15
CA 92660
1341017

Wells Fargo
Closed with explanation (Timely)

Credit card
Advertising and marketing

4/20/15
CA 92660
1336577

Stonebridge Lending Inc.
Closed with explanation (Timely, Disputed)

Mortgage (VA mortgage)
Credit decision / Underwriting

4/6/15
CA 92660
1318674

PMR Progressive, LLC
Closed (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not disclosed as an attempt to collect)

3/17/15
CA 92660
1288213

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Credit decision / Underwriting

3/4/15
CA 92660
1268252

Springleaf Finance Corporation
Closed with monetary relief (Timely, Disputed)

Consumer loan (Vehicle loan)
Managing the loan or lease

2/25/15
CA 92660
1256446

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

2/25/15
CA 92660
1257720

Freedom Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (VA mortgage)
Credit decision / Underwriting

2/18/15
CA 92660
1246644

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Public record)

2/16/15
CA 92660
1241596

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Public record)

2/15/15
CA 92660
1241343

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Public record)

2/10/15
CA 92660
1235100

Wells Fargo
Closed with explanation (Timely)

Credit card
Closing/Cancelling account

2/5/15
CA 92660
1228189

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Mortgage (Home equity loan or line of credit)
Loan modification, collection, foreclosure

2/4/15
CA 92660
1224653

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/27/15
CA 92660
1213509

Statewide Credit Services Corp.
Closed with explanation (Timely)

Debt collection
Taking/threatening an illegal action (Threatened to sue on too old debt)

1/26/15
CA 92660
1211344

Citibank
Closed with monetary relief (Timely)

Credit card
Other

1/25/15
CA 92660
1208166

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/8/15
CA 92660
1185647

United Recovery Systems, LP
Closed with explanation (Not Timely)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not given enough info to verify debt)

1/8/15
CA 92660
1185648

U.S. Bancorp
Closed with explanation (Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Disclosure verification of debt (Not given enough info to verify debt)

11/18/14
CA 92660
1121753

Citibank
Closed with monetary relief (Timely)

Credit card
Late fee

10/30/14
CA 92660
1093160

Resurgence Legal Group, PC
Closed with explanation (Timely, Disputed)

Debt collection (Credit card)
Disclosure verification of debt (Right to dispute notice not received)

10/16/14
CA 92660
1073730

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

10/3/14
CA 92660
1057828

JNR Adjustment Company, Inc
Closed with explanation (Not Timely)

Debt collection
Cont'd attempts collect debt not owed (Debt is not mine)

10/3/14
CA 92660
1058440

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Public record)

10/1/14
CA 92660
1052438

Ocwen
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

9/24/14
CA 92660
1044165

Bank of America
Closed with explanation (Not Timely, Disputed)

Credit card
Other

9/23/14
CA 92660
1041482

PHH Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

9/11/14
CA 92660
1024917

CIT Bank National Association
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

9/5/14
CA 92660
1016144

Bank of America
Closed with explanation (Not Timely)

Credit card
Advertising and marketing

9/3/14
CA 92660
1012214

TD Bank
Closed with monetary relief (Not Timely)

Credit card
Late fee

8/18/14
CA 92660
989441

Western Union
Closed with explanation (Not Timely)

Money transfers (Domestic (US) money transfer)
Fraud or scam

8/2/14
CA 92660
965981

Convergent Resources, Inc.
Closed with explanation (Not Timely, Disputed)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

7/23/14
CA 92660
949988

Union Bank
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Deposits and withdrawals

7/22/14
CA 92660
949492

Gatestone & Co. International Inc.
Closed with non-monetary relief (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

7/21/14
CA 92660
946632

Ocwen
Closed with explanation (Not Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

7/15/14
CA 92660
937493

Amex
Closed with non-monetary relief (Not Timely)

Credit card
Closing/Cancelling account

7/2/14
CA 92660
921050

Western Union
Closed with explanation (Not Timely, Disputed)

Money transfers (Domestic (US) money transfer)
Money was not available when promised

5/30/14
CA 92660
875688

TMX Finance LLC
Closed with explanation (Not Timely)

Consumer loan (Vehicle loan)
Taking out the loan or lease

5/21/14
CA 92660
863276

Equifax
Closed with explanation (Not Timely)

Credit reporting
Improper use of my credit report (Report improperly shared by CRC)

5/14/14
CA 92660
851839

Credit Protection Association, L.P.
Closed with non-monetary relief (Not Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt was paid)

4/20/14
CA 92660
816160

Ocwen
Closed with explanation (Not Timely)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

4/17/14
CA 92660
814291

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

4/17/14
CA 92660
814292

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

4/17/14
CA 92660
814293

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

3/25/14
CA 92660
776822

Experian
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/15/14
CA 92660
763296

The Affiliated Group, Inc
Closed with non-monetary relief (Timely)

Debt collection (Other (phone, health club, etc.))
Cont'd attempts collect debt not owed (Debt is not mine)

3/14/14
CA 92660
768016

Wheels Financial Group, LLC
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Managing the loan or lease

3/6/14
CA 92660
747911

ARS National Services, Inc.
Closed with non-monetary relief (Timely)

Debt collection (Credit card)
Improper contact or sharing of info (Talked to a third party about my debt)

3/2/14
CA 92660
738933

Experian
Closed with explanation (Timely, Disputed)

Credit reporting
Incorrect information on credit report (Public record)

2/17/14
CA 92660
716527

Encore Capital Group
Closed with explanation (Timely)

Debt collection (Credit card)
Communication tactics (Frequent or repeated calls)

2/12/14
CA 92660
724761

BAM Financial, LLC
Closed with explanation (Timely)

Debt collection (Credit card)
Cont'd attempts collect debt not owed (Debt is not mine)

2/10/14
CA 92660
706980

Amex
Closed with explanation (Timely)

Credit card
Billing statement

1/31/14
CA 92660
695176

Bank of America
Closed with explanation (Timely)

Mortgage (FHA mortgage)
Loan modification, collection, foreclosure

1/15/14
CA 92660
669473

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

1/13/14
CA 92660
665417

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/13/14
CA 92660
665419

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/13/14
CA 92660
665420

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/13/14
CA 92660
665421

Equifax
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/13/14
CA 92660
665422

Experian
Closed with non-monetary relief (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/11/14
CA 92660
664456

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

1/11/14
CA 92660
664500

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/11/14
CA 92660
664501

Capital One
Closed with explanation (Timely)

Credit card
Closing/Cancelling account

1/11/14
CA 92660
664502

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/11/14
CA 92660
664503

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/11/14
CA 92660
664521

TransUnion
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/11/14
CA 92660
664522

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/11/14
CA 92660
664523

JPMorgan Chase
Closed with explanation (Timely)

Credit card
Closing/Cancelling account

1/11/14
CA 92660
664524

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/11/14
CA 92660
664525

TransUnion
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/11/14
CA 92660
664526

Equifax
Closed with explanation (Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/11/14
CA 92660
664528

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account status)

1/8/14
CA 92660
660856

California Business Bureau, Inc.
Closed with explanation (Timely)

Debt collection (Medical)
Disclosure verification of debt (Right to dispute notice not received)

1/8/14
CA 92660
661004

JPMorgan Chase
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

12/11/13
CA 92660
630474

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/19/13
CA 92660
603825

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/13/13
CA 92660
595970

Ocwen
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Other

10/11/13
CA 92660
558652

Bank of America
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/10/13
CA 92660
557207

Citibank
Closed with monetary relief (Not Timely)

Credit card
Other fee

9/28/13
CA 92660
546462

Wells Fargo
Closed with explanation (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

9/23/13
CA 92660
539036

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/16/13
CA 92660
528538

Union Bank
Closed with monetary relief (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

9/9/13
CA 92660
519173

Ocwen
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/21/13
CA 92660
501114

SunTrust Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/15/13
CA 92660
490508

Bank of America
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Credit decision / Underwriting

8/14/13
CA 92660
488881

Citibank
Closed with explanation (Not Timely)

Bank account or service (Other bank product/service)
Account opening, closing, or management

8/14/13
CA 92660
490905

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/14/13
CA 92660
490937

Ocwen
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/2/13
CA 92660
476091

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/31/13
CA 92660
476090

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/28/13
CA 92660
468473

Citibank
Closed with monetary relief (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

7/24/13
CA 92660
476088

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/21/13
CA 92660
462473

Experian
Closed with non-monetary relief (Timely)

Credit reporting
Unable to get credit report/credit score (Problem getting my free annual report)

7/19/13
CA 92660
471094

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/19/13
CA 92660
476087

Specialized Loan Servicing LLC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/17/13
CA 92660
479720

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/10/13
CA 92660
454009

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/10/13
CA 92660
454047

HSBC
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

7/8/13
CA 92660
450577

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/27/13
CA 92660
444372

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/26/13
CA 92660
442307

Citibank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/26/13
CA 92660
442331

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/20/13
CA 92660
438580

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/18/13
CA 92660
434223

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/17/13
CA 92660
435909

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/14/13
CA 92660
431147

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/12/13
CA 92660
432393

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/10/13
CA 92660
427232

JPMorgan Chase
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/9/13
CA 92660
427188

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Personal information)

6/6/13
CA 92660
427309

U.S. Bancorp
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan servicing, payments, escrow account

6/5/13
CA 92660
426374

U.S. Bancorp
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/1/13
CA 92660
421828

Mortgage Investors Corporation
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/1/13
CA 92660
421829

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/24/13
CA 92660
415954

Experian
Closed with explanation (Not Timely)

Credit reporting
Incorrect information on credit report (Account terms)

5/20/13
CA 92660
411261

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/16/13
CA 92660
408833

JPMorgan Chase
Closed with non-monetary relief (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

5/16/13
CA 92660
409283

TransUnion
Closed with explanation (Not Timely, Disputed)

Credit reporting
Unable to get credit report/credit score (Problem getting report or credit score)

5/16/13
CA 92660
409787

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/15/13
CA 92660
407795

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/15/13
CA 92660
408116

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Information is not mine)

5/14/13
CA 92660
407012

U.S. Bancorp
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/13/13
CA 92660
405229

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/13/13
CA 92660
407294

Nationstar Mortgage
Closed with non-monetary relief (Not Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/9/13
CA 92660
403095

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/9/13
CA 92660
403133

TransUnion
Closed with non-monetary relief (Timely)

Credit reporting
Credit reporting company's investigation (Problem with statement of dispute)

5/8/13
CA 92660
402655

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/8/13
CA 92660
402682

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/7/13
CA 92660
402693

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/7/13
CA 92660
402694

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/6/13
CA 92660
400202

Bayview Loan Servicing, LLC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

5/6/13
CA 92660
400409

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/1/13
CA 92660
397078

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/1/13
CA 92660
397091

SunTrust Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/29/13
CA 92660
394868

Citibank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/26/13
CA 92660
392908

TransUnion
Closed with explanation (Timely)

Credit reporting
Credit reporting company's investigation (No notice of investigation status/result)

4/26/13
CA 92660
392958

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

4/26/13
CA 92660
393033

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/26/13
CA 92660
393628

Ocwen
Closed (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/26/13
CA 92660
393629

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

4/26/13
CA 92660
393660

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/25/13
CA 92660
392576

Ditech Financial LLC
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/24/13
CA 92660
390623

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/19/13
CA 92660
387593

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/17/13
CA 92660
384847

Specialized Loan Servicing LLC
Closed (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/17/13
CA 92660
385455

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/15/13
CA 92660
382904

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/15/13
CA 92660
383110

Ocwen
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/12/13
CA 92660
381971

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/12/13
CA 92660
382057

PennyMac Loan Services, LLC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/12/13
CA 92660
382098

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/11/13
CA 92660
380759

Citibank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

4/1/13
CA 92660
370695

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/31/13
CA 92660
370107

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

3/29/13
CA 92660
369230

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/29/13
CA 92660
369365

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/28/13
CA 92660
367035

HSBC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/25/13
CA 92660
364059

Prudent Law Group
Untimely response (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/21/13
CA 92660
362275

BBVA Compass
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

3/20/13
CA 92660
361013

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

3/19/13
CA 92660
358737

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/19/13
CA 92660
360239

U.S. Bancorp
Closed with explanation (Not Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

3/14/13
CA 92660
354295

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/13/13
CA 92660
353581

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/12/13
CA 92660
350675

Regions
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/12/13
CA 92660
350856

JPMorgan Chase
Closed (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/11/13
CA 92660
350356

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/11/13
CA 92660
350362

U.S. Bancorp
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/6/13
CA 92660
344748

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

3/5/13
CA 92660
342842

Equifax
Closed with non-monetary relief (Timely)

Credit reporting
Incorrect information on credit report (Account status)

3/5/13
CA 92660
342843

JPMorgan Chase
Closed with non-monetary relief (Timely)

Credit card
Credit reporting

3/4/13
CA 92660
341549

Yale Mortgage Corporation
Closed (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

2/25/13
CA 92660
331756

Wells Fargo
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/20/13
CA 92660
321540

OneWest Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/15/13
CA 92660
319712

Green Tree Servicing, LLC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/13/13
CA 92660
316762

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/13/13
CA 92660
317371

Fifth Third Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/13/13
CA 92660
317372

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/8/13
CA 92660
309259

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/8/13
CA 92660
310247

HSBC
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

2/7/13
CA 92660
298892

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/31/13
CA 92660
280193

OneWest Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/31/13
CA 92660
280445

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/24/13
CA 92660
267641

OneWest Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/15/13
CA 92660
233316

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/10/13
CA 92660
227508

OneWest Bank
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan modification, collection, foreclosure

1/9/13
CA 92660
225370

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

1/9/13
CA 92660
225959

Nationstar Mortgage
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/9/13
CA 92660
226025

U.S. Bancorp
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

1/4/13
CA 92660
222383

Bayview Loan Servicing, LLC
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/20/12
CA 92660
215450

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/18/12
CA 92660
213133

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

12/12/12
CA 92660
209270

Ocwen
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

12/12/12
CA 92660
210227

OneWest Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/26/12
CA 92660
197194

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/26/12
CA 92660
197881

Nationstar Mortgage
Closed with explanation (Not Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/25/12
CA 92660
196910

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/25/12
CA 92660
196911

SunTrust Bank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/25/12
CA 92660
196912

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

11/17/12
CA 92660
192755

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

11/7/12
CA 92660
183846

JPMorgan Chase
Closed (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/4/12
CA 92660
165528

Citibank
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

10/4/12
CA 92660
165848

Bank of America
Closed with explanation (Not Timely, Disputed)

Credit card
Other

9/20/12
CA 92660
156894

Bank of America
Closed with explanation (Timely)

Mortgage (Home equity loan or line of credit)
Loan servicing, payments, escrow account

9/19/12
CA 92660
155588

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/18/12
CA 92660
154583

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

9/14/12
CA 92660
153276

JPMorgan Chase
Closed with explanation (Timely)

Bank account or service (Checking account)
Account opening, closing, or management

9/7/12
CA 92660
148755

United Shore Financial Services, LLC
Closed with explanation (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Settlement process and costs

9/4/12
CA 92660
146452

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/19/12
CA 92660
137922

Bank of America
Closed with explanation (Timely)

Bank account or service (Checking account)
Making/receiving payments, sending money

8/14/12
CA 92660
135688

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/14/12
CA 92660
135705

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

8/2/12
CA 92660
129157

Bank of America
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Problems caused by my funds being low

8/1/12
CA 92660
128511

Ford Motor Credit Company
Closed with explanation (Timely)

Consumer loan (Vehicle loan)
Taking out the loan or lease

7/26/12
CA 92660
125267

Wells Fargo
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/13/12
CA 92660
100600

Bank of America
Closed with monetary relief (Timely)

Bank account or service (Checking account)
Deposits and withdrawals

6/11/12
CA 92660
99031

Bank of America
Closed with non-monetary relief (Timely)

Mortgage (Other mortgage)
Credit decision / Underwriting

6/6/12
CA 92660
95978

Nationstar Mortgage
Closed with explanation (Timely, Disputed)

Mortgage (Other mortgage)
Loan servicing, payments, escrow account

6/5/12
CA 92660
94699

JPMorgan Chase
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/4/12
CA 92660
92112

Ocwen
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

6/1/12
CA 92660
91563

Franklin Credit Management
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/21/12
CA 92660
86612

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Loan modification, collection, foreclosure

5/20/12
CA 92660
85332

Bank of America
Closed with explanation (Timely)

Mortgage (Other mortgage)
Application, originator, mortgage broker

5/3/12
CA 92660
70795

Wells Fargo
Closed without relief (Timely, Disputed)

Bank account or service (Checking account)
Problems caused by my funds being low

3/19/12
CA 92660
36959

Citibank
Closed without relief (Not Timely)

Bank account or service (Checking account)
Account opening, closing, or management

3/12/12
CA 92660
36104

Union Bank
Closed with relief (Timely)

Consumer loan (Installment loan)
Taking out the loan or lease

2/29/12
CA 92660
28557

Citibank
Closed with relief (Not Timely)

Credit card
Collection debt dispute

1/13/12
CA 92660
13634

Ocwen
Closed without relief (Timely, Disputed)

Mortgage (Conventional fixed mortgage)
Loan servicing, payments, escrow account

12/14/11
CA 92660
5728

JPMorgan Chase
Closed without relief (Timely, Disputed)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

12/8/11
CA 92660
4004

Citibank
Closed without relief (Timely)

Mortgage (Conventional adjustable mortgage (ARM))
Loan modification, collection, foreclosure

232 Complaints Found
Showing All Results


About the CFPB's Consumer Complaint Database
Each week, the recently created Consumer Financial Protection Bureau receives thousands of new complaints about financial products and services. Complaints help them understand the financial marketplace and protect consumers. You can visit their original copy of their Consumer Complaint Database here:
http://www.consumerfinance.gov/complaintdatabase/


ProductThe type of product the consumer identified in the complaint.
Sub-productThe type of sub-product the consumer identified in the complaint.
IssueThe issue the consumer identified in the complaint.
Sub-issueThe sub-issue the consumer identified in the complaint.
CompanyThe complaint is about this company.
Date receivedThe date the CFPB received the complaint.
Company responseThis is how the company responded.
Timely response?Whether the company gave a timely response.
Consumer disputeWhether the consumer disputed the response.

About This Info




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Another Cool Tool:
33,743 SBA Loans for a total of $12.7 Billion to 578 Franchises with an average failure rate of 21.56%...

Franchise Brand Name
% Loan Failure Rate $ of SBA Loans
WINGS-N-THINGS
94.12%$4 Million


TILDEN FOR BRAKES
92.86%$3 Million


NOBLE ROMAN PIZZA
86.36%$7 Million


JUST-A-BUCK
81.82%$2 Million


LA PALETERA
81.25%$2 Million


EXECUTIVE TANS
80.85%$9 Million


BEAR ROCK CAFE
80.00%$4 Million


COUNTRY CLUTTER
80.00%$2 Million


BLOCKBUSTER VIDEO
78.57%$9 Million


SUPER SUPPERS
76.92%$1 Million


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